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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,547 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Auckland
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Showing 1,404: English reviews
Weston, Florida
Level Contributor
712 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
Reviewed 5 March 2015 via mobile

we started our 3 week tour of Australia and New Zealand here and after 35 hours of flying, the hotel was a welcome oasis. The Crowne Plaza was the perfect start to our trip. The location is very near to the Sky Tower and the main streets and shopping area of Auckland. The breakfast offers a very wide variety of... More 

Helpful?
1 Thank Larry R
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear rothmla, A HUGE THANK YOU for your 4 star review! We are delighted to read you had a great stay with us in our clean comfortable room and you were well rested after your 35 hour journey. Yes we are fortunate with our location as everything is at our doorstep. Thank you for your kind words regarding our elaborate... More 

Houston, Texas, USA
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 March 2015

My husband and I came off of a cruise in Auckland. The hotel is near everything from the cruise terminal to the Sky Tower and the casino. We were on the concierage floor and our first room was a regular room. It was very nice but small. The rooms need to be updated as well as the bathroom. I asked... More 

Helpful?
Thank Rhodasaka
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Rhodasaka, A MASSIVE THANK YOU for your fantastic 5 star review! We are delighted to read you had a great stay with us in our suite and found our location perfect for your purpose of travel. Thank you for kind words regarding our team and the service! Guest service is our No: 1 priority and its a delight we... More 

Wirral, United Kingdom
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 March 2015

Usual large modern room but perhaps a little the worse for wear. Two large comfortable beds. Noisy air on and a dripping shower, not conducive to a good nights sleep. Had a set menu here with a group extremely limited choice and a quite frankly average meal. No flexibility at all. I'm not a desert eater but most hotels are... More 

Helpful?
Thank AVG52
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear AVG52, Thank you for your review. Please accept our sincere apologies for all inconvenience caused during your stay with us. We have taken all our comments on board and corrective action will be taken so that incidents like these will not occur in future. We look forward to welcome you soon. Kind regards, The Team at Crowne Plaza Auckland More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2015

Thoroughly enjoyed my stay at the Crowne Plaza Auckland! Room was clean and had a magnificent view of the sky tower. The staff were incredibly friendly, knowledgable and obliging! Right in the centre of Auckland as well! Will be staying there next time I am in Auckland!

Helpful?
Thank Samarajane13
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Samarajane13, Thank you for your awesome review! We are thrilled to read you had a great stay with us. Thank you for your kind words regarding our team. They are the essential ingredient that makes hospitality special. Hope we see you soon. Kind regards, The Team at Crowne Plaza Auckand More 

Toronto, Canada
Level Contributor
135 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 1 March 2015

Took super shuttle from AKL to the hotel. NZD51.00 for 3 persons. Hotel location is good. two minutes walk to Federal Street where you can find very popular and nice place to eat. hotel lobby is little bit dark and old fashioned but the room is bright and of good size. The best thing of this hotel is they have... More 

Helpful?
Thank limeh0g
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear limehog, Thank you for your review. We are pleased to read you had a good stay with us and found our location perfect for your purpose of travel. We are delighted to see that you loved all the small touches like the guest laundry which is very convenient for our guests. Thank you for recommending us! We look forward... More 

North Yorkshire, United Kingdom
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 February 2015

Nice place to stay, with comfortable rooms. Convenient for the boat trips and harbour restaurants. Helpful and friendly staff, arrival from airport at 1.30 am no problem (still helpful and friendly). Would stay here again if ever return to Auckland.

Helpful?
Thank PaTh1422
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear PaTh1422, A HUGE THANK YOU for your 5 star review. We are thrilled to hear you had a great stay with us. Yes we operate the same way be it night or day :) Thank you for your kind words regarding our team -Its a real motivator! We look forward to welcome you soon. Kind regards, The Team at... More 

North of London
Level Contributor
311 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 28 February 2015

Stayed there twice while travelling around NZ and found it hard to fault on both occasions. It is part of a huge shopping mall but not a problem as te choices this presents of eating houses is great. No on street parking but valet [parking available by staff in an attached multi-story. Costs about $24 a day cheap by UK... More 

Helpful?
Thank BerkoBoy88
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear BerkoBoy88, A HUGE THANK YOU for your 5 star review. We are delighted to read you had a great stay with us and found our hotel top class on both your stays. Thank you for your kind words regarding our team and for recommending us! We look forward to welcome you soon. Kind regards, The Team at Crowne Plaza... More 

New York
Level Contributor
60 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 27 February 2015

Booked a room on the hotel website for AUZ$400++ during a busy weekend. While the room rate was high I was happy to at least secure a room. I ended up taking the super shuttle to the hotel which was fine, cheaper than going by taxi. I arrived around 9am, so I expected to be told that the room was... More 

Helpful?
1 Thank wanderluster123
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear wanderluster123, A MASSIVE THANK YOU for your fantastic 4 star review! We are delighted to read you had a great stay with us on the busy weekend and we were able to offer early check in. Yes Sandip is one of our superstar who always goes above and beyond to ensure all our guests are taken good care of.... More 

Newcastle, Australia
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 February 2015

Stayed at the Crown Plaza twice during Feb 2015 and it was my first stay at this hotel. I found the people on the reception very friendly and helpful, the rooms on the upper floors to be spacious and well appointed. The beds are cloud-like so maybe guests who need a firm bed might not like them. One of the... More 

Helpful?
Thank OB1ONE
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear OB1ONE, A HUGE THANK YOU for your 5 star review. We are delighted to read you had a great stay with us and found our location perfect to explore the city. Thank you for you kind words regarding the team and your recommendation regarding our Aria restaurant and Bar. We look forward to welcome you soon. Kind regards, The... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 February 2015 via mobile

Amazing location. They are just one street away frm queen street and so mich closer to the sky tower.. and also u could reach the harbour on quay street in few mins on foot!! Had a very comfy stay and the staff were always ready to help... would have given an extra star if you guys had provided 24 hour... More 

Helpful?
Thank Rozelle_23
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Rozelle_23, THANK YOU for your 4 star review! This could have been an 5 star review only if our team would have told your about our IHG rewards club program its free and you do get complimentary wifi throughout your stay. We are delighted to read you had a great stay with us and found our location perfect to... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 11,868 - ₹ 33,764 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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1 month ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a back facing room”
 of 5 bubbles 769mikeh769, 20 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Emiliamd13, 14 Nov 2016 | Read review
“Club floors are worth it if you can make happy hour every night”
 of 5 bubbles meghanb904, 9 Nov 2016 | Read review
“high floor rooms offer better city views”
 of 5 bubbles statusquobuster, 8 Nov 2016 | Read review
“If you a can spend a bit more for a club room, little extras are great.”
 of 5 bubbles lifat, 25 Oct 2016 | Read review
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