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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,668 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Auckland
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Showing 1,511: English reviews
Whangarei, New Zealand
Reviewed 17 October 2015

We stayed at the crown plaza in a x2 Queen bedroom it was really comfortable had an amazing view of the sky city tower which was literally right next to us I believe our room was on level 222 when we looked out our window we were really high up and we seen someone sky jump from the top of...

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Helpful?
Thank laurz27
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear laurz27, Thank you for taking the time to write such a detailed review of your stay with us. We were so pleased to read you had a very nice stay with your family. Thank you for commenting on so many different parts of your stay and for pointing out tips and recommendations to others. We look forward to welcoming...

Lower Hutt, New Zealand
Reviewed 16 October 2015

We recently had a night in central Auckland st the Crowne Plaza. We received an upgrade to our room which was very nice. Our King room was very roomy with space to spread out and relax. The facilities were excellent. We found the staff helpful. We enjoyed complimentary wi fi.

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Helpful?
Thank Jan C
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Jan C, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read you enjoyed your stay and one of the benefits of being an IHG Rewards Club member, with complimentary WiFi. We look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne...

Napier, New Zealand
Reviewed 16 October 2015

this hotel is very handy with queens Street just 2-3 minutes walk away and the viaduct with many restaurant, bars and cafes similar walk away. Hotel is good nice and clean and comfortable beds. has elements and microwave. cost effective not really for a fancy romantic weekend but ideal if you were for work. The hotel organised a shuttle for...

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Helpful?
Thank Clinton G
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Clinton G, Thank you for taking the time to write a review of your recent stay with us. We were pleased to read you enjoyed your stay and found our location well situated to explore Queen Street and to dine at the Viaduct. We look forward to welcoming you back to stay again on your next visit to Auckland....

North Sydney
Reviewed 15 October 2015

Great city location and a really convenient under cover pick-up and drop-off point. Rooms are quite OK. Bar area with casual dining is great and the service is very efficient and friendly as well. It's probably due for some refurbishment but I have also stayed at the Langham in Auckland and there is not a lot to separate them apart...

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Thank Lawrence Y
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Lawrence Y, Thank you for taking the time to provide feedback following your recent stay with us. We were pleased to read that you enjoyed your stay. We look forward to welcoming you back to stay again on your next visit to New Zealand. Kind Regards, The Team at Crowne Plaza Auckland

Mumbai, India
Reviewed 14 October 2015

The next lane is the Auckland City Tower and in and around are good eating places and shopping. Neat and Clean rooms but the only problem is that lifts though there are 3 lifts only one is operational which takes alot of time to go up and down the rooms and lobby. Otherwise on the whole a good Hotel with...

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Helpful?
Thank Manika1970
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Manika1970, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to read that you enjoyed your stay and found our location well situate to explore the city. We hope to welcome you back again in the future. Kind Regards, The Team at Crowne Plaza Auckland

Anchorage, Alaska
Reviewed 4 October 2015 via mobile

We utilized ihg rewards points for our stay here and thoroughly enjoyed our king room with superb views of the CBD. The room was clean and quite large, and mattresses and lines were perfect for a good night's rest. Chris (Christopher) gave excellent customer service for us multiple times from the front desk and as concierge, including speaking to ihg...

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Helpful?
Thank Ray B
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Ray B, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read you enjoyed your stay. Thank you for your comments regarding the service you received from Christopher in our Front Office team. He will greatly appreciate hearing your kind words. We look forward to welcoming you back to...

Gold Coast, Australia
Reviewed 3 October 2015

I cannot fault this hotel at all, the location is in the heart of the city, the staff are always smiling, willing to help and extremely attentive to all your needs, the rooms are a very generous size for a hotel and the beds and pillows WOW. I recommend this hotel to anyone coming to Auckland it is faultless

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Helpful?
Thank Aidan B
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Aidan B, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read that you enjoyed your stay. Thank you for your comments regarding our team. Guest service is our number one priority and it is always nice to read when we have got this right. Thank you for your...

Abu Dhabi, United Arab Emirates
Reviewed 2 October 2015

This hotel is well situated in Auckland but the hotel does need some TLC. Rooms need refreshing, lifts are slow and noisy. We had to call housekeeping a couple of times during a recent stay due to things not being replenished, such as milk, and soaps. Why have two double beds when only having a maximum of 3 per room?...

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Helpful?
Thank KiwiCzech
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear KiwiCzech, Thank you so much for your review of our hotel. We were pleased to read you enjoyed your stay with us, however the housekeeping team was very disappointed to read about the inconsistency in amenities while you were here. There is no excuse for this and we are very focussed on providing the outstanding service the Crowne Plaza brand...

Auckland Region, New Zealand
Reviewed 2 October 2015

The room was clean and modern with all the essentials. The rooms are big enough to not feel claustrophobic with a large bathroom. The breakfast was excellent and the staff great. The parking is very close which is great. The hotel is located in an ideal position so that everything is with in walking distance with some very good restaurants...

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Helpful?
Thank Hookachucka
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Craig W, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read you enjoyed your stay and found our location well situated to explore the City. We look forward to welcoming you back to stay with us again in the future. Kind Regards The Team at Crowne Plaza Auckland

paihia
Reviewed 27 September 2015 via mobile

Great location. Generous sized and comfortable rooms. Breakfasts in the dining room were awesome. Only sue for us were the room was quite stuffy despite turning the aircon down to 19 Degrees. ...other than that thoroughly recomend.

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Thank Ticktacktoe001
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear millsy07, Thank you for taking the time to review us! We are pleased to hear that you were able to start your day off with our breakfast buffet, we really love our omelette station. We are sorry to hear that the aircon was not working satisfactorily, we are more than happy to help if you give our friendly team...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 9,890 - ₹ 25,276 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5