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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
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Crowne Plaza Auckland
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1,552 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Auckland
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Showing 1,410: English reviews
Bristol, United Kingdom
Reviewed 3 weeks ago

The hotel is slightly away from the main streets albeit on one of Auckland's many hills. Most places are within easy walking distance. The hotel rooms are quite large and comfortable. Plenty of selection to eat at breakfast. Quaint little eating place just by the foyer

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Helpful?
Thank phshanks
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear phshanks, Thank you for your review of our hotel. We were delighted to hear you had a pleasant stay with us. It is something our team takes great pride in, so we value your feedback. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland

Austin, Texas
Reviewed 3 weeks ago

There's nothing wrong with this hotel, there's just not anything special about it either. This was my second visit here and I'd say it's consistently OK. I'm Platinum with IHG and both times that seemed to get me pretty close to nothing, in contrast with many Crowne Plazas that give you club access. This second time I made my usual...

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Helpful?
Thank Ed G
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Hi Ed G, Thank you for taking the time to review your recent stay at Crowne Plaza Auckland and thank you for choosing to stay with us as a Platinum Elite IHG Rewards Club member. We truly value your loyalty to us and do our best to extend room upgrades when available to our Platinum and Spire Elite members. Access...

San Francisco, California
Reviewed 3 weeks ago

Crowne Plaza is located in the heart of Auckland & a perfect place for school, pleasure or work functions. I spent four days at the hotel & appreciated so many things: -roomy gym -international breakfast that included organic specialty coffee, fresh raw juices you can make yourself & many other options including miso soup, traditional American fare & fresh fruit....

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Helpful?
Thank Emiliamd13
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Emiliamd13, Thank you for taking the time to write a review of your recent stay with us at Crowne Plaza Auckland. We were so pleased to hear you enjoyed a comfortable stay and enjoyed our hotel facilities, including our fitness centre and our buffet breakfast in Aria Restaurant - a great way to start the day! We hope to...

Purmerend
Reviewed 4 weeks ago

The Crowne Plaza Auckland is located in the shopping/dining centre of the city. Friendly staff. First impression is good , warm welcome by check in staff. The room I had was next to the club lounge which was handy. Rooms are a bit dated but the beds very comfortable. From the club lounge you have beautiful views of the harbour....

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Helpful?
Thank TRIPSPJLEE
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear TRIPSPJLEE, Thank you for taking the time to share your feedback following your recent stay. We were so pleased to hear you had a great stay in one of our Club Rooms with access to our Club Lounge and that you particularly enjoyed the service you received from our friendly team and our buffet breakfast in Aria Restaurant. We...

florida
Reviewed 4 weeks ago

Great communication prior to stay, check in was a breeze, but no recognition for Spire status at desk. Had already worked out paid upgrade to Club Level with manager via email prior to arrival. Room itself was comfortable but had seen better days. Mattress was excellent. Dings and wear on furniture. Bed extremely comfy. Bathroom outdated but amenities were nice...

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Helpful?
Thank meghanb904
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear meghanb904, Thank you for taking the time to give us your feedback on your recent stay with us and thank you for your loyalty as a Spire Elite Ambassador. Our loyal and return members are important to us. I am happy to hear that you enjoyed the view from your room and our great beds! I know how important...

Chevy Chase, Maryland
Reviewed 4 weeks ago

As our first hotel in NZ we were very satisfied; it is in the heart of downtown close to many shopping areas and a huge number of restaurants. A great buffet breakfast. You can go downstairs in the building and access a department store, countless shops and a very large food court with a large number of low cost eateries.

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Helpful?
Thank statusquobuster
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear statusquobuster, Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed your recent stay with us, particularly our breakfast buffet in Aria Restaurant - a great way to start the day before heading out to explore the city. We hope to welcome you back to stay with us again. Warm Regards, The...

Reviewed 4 weeks ago via mobile

Beds were super comfortable, extra amenity of a spray for the linen, staff were courteous and helpful! Near the shopping areas such as Queen St and High St., the Viaduct harbor where you can take the ferries to Devonport , Waiheke and Rangitoto.

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Helpful?
Thank Fini A
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Fini A, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We look forward to welcoming you back to stay with us again. Kind Regards, The Crowne Plaza Auckland team

Wyoming, Delaware
Reviewed 4 weeks ago

Stayed here for two weeks in September. The staff is really sweet and very accommodating. We arrived at 0830 and they let us check-in right away. Over the next two weeks, the staff was consistently helpful and pleasant, pointing out restaurants and booking tickets for us. Cong was particularly helpful. He booked bus tickets for us and found tickets to...

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Helpful?
Thank smedson
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear smedson, Thank you for taking the time to share your feedback on your recent stay with us. We were so pleased to hear you enjoyed your stay and the service you received from our team, particularly Cong at Concierge. Thank you for your recommendation and we look forward to welcoming you back to stay with us again. Warm Regards,...

Benfleet, United Kingdom
Reviewed 5 weeks ago via mobile

This hotel is perfectly placed for the sky tower and a short walk from the waterfront. There are plenty of restaurants within a few minutes walk although we found great food at the waterfront. This was our first hotel on our trip to NZ and so was important to give us a great impression , both for the hotel and...

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Helpful?
Thank Bill A
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Bill A, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to hear you enjoyed your stay, particularly our location in the centre of the city and the service you received from our friendly team throughout your stay. We hope to welcome you back to stay with us again....

Long Beach, California
Reviewed 5 November 2016 via mobile

28 runners from California, USA, stayed at the Crowne Plaza Auckland. We all ran in the Auckland Marathon on October 30th. The entire staff, and the hotel as a whole, was accommodating and supportive. The day before the race there was a bottle of sport drink and enthusiastic letter from the hotel wishing all runners good luck; a great, low-cost...

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Helpful?
Thank leannzunich
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear leannzunich, Thank you for your review of our hotel following your stay here for the Auckland Marathon. We were delighted to hear you and your group enjoyed your time in the hotel. Thank you also for your lovely comments regarding the service from our team. We look forward to seeing you back in Auckland again for next years' event!...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 11,047 - ₹ 32,463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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1 month ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get upgraded to the 28th club lounge floor”
 of 5 bubbles sactokw, 7 Dec 2016 | Read review
“You can have a good hike from the elevators. If that is a concern, ask for something closer.”
 of 5 bubbles wkiser44, 4 Dec 2016 | Read review
“Ask for a back facing room”
 of 5 bubbles 769mikeh769, 20 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Emiliamd13, 14 Nov 2016 | Read review
“Club floors are worth it if you can make happy hour every night”
 of 5 bubbles meghanb904, 9 Nov 2016 | Read review
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