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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,637 Reviews from our TripAdvisor Community

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Showing 1,485: English reviews
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Stonehouse, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed at the Crowne Plaza Auckland before and as part of the APT Tour of New Zealand. The Hotel was fantastic. Centrally located with great staff. We had superb Breakfasts and one lovely Evening Meal. The staff were all helpful and a special mention to Marcello a great character in the Restaurant. Thank you Crowne Plaza.

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Thank John E
Everett, Washington
Reviewed yesterday NEW

excellent stay here. The room had a nice large soaking tub with the hotel supplied spa soaks. The room was clean and offered many amenities. The concierge was helpful on ideas of places to eat and go. Staff was friendly . It was nice to have afternoon refreshments with beverages. The location is central to so much everything seemed to...

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Thank Gail V
Brisbane
Reviewed yesterday NEW

Property is in a good location, but is actually quite dated. Service was very good, but staff at breakfast were not helpful and often ran into patrons (just not paying attention!). All in all an OK stay - we enjoyed walking to dinner at Elliot Stables, so that was great!

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Thank travel_tips_from_us
Plymouth, England, United Kingdom
Reviewed 4 days ago NEW

Pleasant room. Short walk to Queen street (shops)and harbour front (bars and restaurants can be expensive). Shopping mall and restaurants nearby as well as Sky tower. Helpful reception desk and concierge. Concierge very helpful when we parked our hire car on check out.

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Helpful?
Thank David M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear David M, Thank you for taking the time to share your feedback following your recent stay with us. We were so pleased to hear your enjoyed your stay and found our location well situated to explore the city. Thank you also for your comments regarding the service you received from our team. We look forward to welcoming you back...

The Hague, The Netherlands
Reviewed 4 days ago NEWvia mobile

I stayed here for business. Pretty standard crown Plaza hotel. Good location and I had a nice view from my corner room on the 24th floor. Nice big and clean room. Somewhat small bathroom. Very friendly staff. Good choice of food at the breakfast.

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Helpful?
Thank Janhel2014
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Janhel2014, Thank you for taking the time to write a review of your recent stay with us. We were so pleased to read that you had a good stay and enjoyed our location in the centre of the city, breakfast in Aria Restaurant and the service you received from our friendly team. We look forward to welcoming you back...

Green Bay, Wisconsin
Reviewed 5 days ago NEWvia mobile

We planned to stay here 2 nights after our cruise ship finished a 12-day "bucket list" tour with 9 stops in Australia and New Zealand. But the ship all propulsion after 1 stop. We had to quickly decide whether to abandon the cruise or trust it would be repaired in time to safely make it to Auckland for our expensive...

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Helpful?
Thank sue b
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear sue b, Thank you for taking the time to share your feedback on your recent stay and experience at Crowne Plaza Auckland. We appreciate your loyalty as a Platinum Elite IHG Rewards Club member and were so pleased to hear you enjoyed a comfortable stay in one of our Club Rooms with access to our Club Lounge. Our team...

Brisbane, Australia
Reviewed 1 week ago

We have stayed here a few times, so apologies if I have reviewed this previously. Our recent stay was just as good, so felt it was appropriate to comment. Our room was as expected in excellent condition, a little smaller than the last one we stayed in but very nice nonetheless. We were on the 11th floor so had fantastic...

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Thank Teena A
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Teena A, Thank you for your review of our hotel. We were delighted to hear you enjoyed another great stay with us. A positive guest experience is something our team takes great pride in, so we value your feedback. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

Auckland Region, New Zealand
Reviewed 1 week ago

Weather travelling solo or with a group - this hotel is terrific. The front desk staff are quick, efficient and friendly. Centrally located in the city so it is an easy walk to restaurants or the ferries. They offer a delicious buffet breakfast and serve great coffee. Have stayed here on several occasions and never disappointed.

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Thank roslyncraig
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear roslyncraig, Thank you for taking the time to provide feedback on our hotel. We were delighted to see that you enjoy staying with us and particularly enjoy the service you receive from our team and our breakfast buffet in Aria Restaurant. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland...

Houston, Texas
Reviewed 1 week ago via mobile

The staff was just awesome here. We arrived very early from the USA after an overnight flight and were accommodated with a very early check in. Being able to settle in our room and shower was such a bonus to our first day in Auckland!! We did an IHG rewards booking and it was so worth it. Besides the great...

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Helpful?
Thank kaileyann
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear kaileyann, Thank you for taking the time to write a review following your recent stay with us at Crowne Plaza Auckland. We appreciate your loyalty as an IHG Rewards Club member and were delighted to see you had an amazing stay and that you particularly enjoyed our location in the centre of the city - a great base to...

Los Altos, California
Reviewed 2 weeks ago

This has a nice location near the Skytower and an easy walk from the harbor. We got access to the Club Lounge which had beautiful views and a nice continental style breakfast. It isn't the tops in every category, but it was a good value for the quality of stay that we got.

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Thank ChessHiker
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ChessHiker, Thank you for taking the time to share your feedback following your recent stay with us here at Crowne Plaza Auckland. We were so pleased to see you enjoyed your time here in one of our Club Rooms with access to our Club Lounge on the top floor where you could admire the great view down to the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 12,583 - ₹ 29,776 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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4 months ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are quieter”
 of 5 bubbles 509gailv, 23 Feb 2017 | Read review
“rooms with vies to the city are always a great option”
 of 5 bubbles 740teenaa, 15 Feb 2017 | Read review
“Higher floor.”
 of 5 bubbles yafen4, 8 Feb 2017 | Read review
“Go Club and get a good view of the cilty”
 of 5 bubbles 64NancyR, 7 Feb 2017 | Read review
“Higher room is better.”
 of 5 bubbles canoepunkie, 30 Jan 2017 | Read review
5 of 5