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Crowne Plaza Auckland

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Traveller (630)
Room & Suite (579)
Dining (55)
Ratings and reviews
Certificate of Excellence
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“sky tower”(295 reviews)
“the club lounge”(107 reviews)
“ihg member”(24 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of...
Offers from Crowne Plaza Auckland
Special Offer: 10% off on your rate
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Location and contact
128 Albert street | P.O. Box 6841, Auckland Central, Auckland 1010, New Zealand
Hotel website
18.3 km to Auckland Intl Airport
375 restaurants are within a 0.5 km radius
0.1 km from Sky Tower
View nearby attractions and restaurants
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Reviews (1,950)
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1,770 results
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708
800
196
43
23
Show reviews that mention
All reviewssky towerthe club loungeihg memberaria restaurantcentral locationnew zealandalbert streetbusiness hotelconcierge deskqueen streetgood sizecorner roomfree wificomfortable roomsbuffet breakfastper dayroom was large
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1 - 5 of 1,770 reviews
Reviewed today

Great location, right in the central CBD, and we had a great view of the Skytower from our room. The room was comfortable and tidy, but looked a little tired and dated. The buffet breakfast was really good, and the food we had for dinner...More

Thank Fun_to_roam
Hotel's Favourite
Reviewed 31 May 2018

We stayed for 3 nights at the Crowne Plaza and had a nice stay. The hotel is nicely situated near many restaurants, grocery stores, the harbour, and Queen Street. Our room was large and clean. We had a problem with the travel crib we brought...More

Thank HappyTravelerIAm
Response from NZIHG, Manager at Crowne Plaza AucklandResponded 7 June 2018

Dear HappyTravelerIAm, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted that you enjoyed your time here in the hotel, particularly the service you received from our team throughout your stay and our breakfast buffet...More

Reviewed 2 days ago via mobile

My room was a reasonable size, however was quite musty. Bed was ok. The shower over the bath had good water pressure & the towels were great. Breakfast was good, lots of variety on the buffet; high the coffee was not great. The staff were...More

Thank Elizabeth_and_David
Reviewed 3 days ago via mobile

We stayed 1 night (11 Jul) for our wedding anniversary. We had booked a Club Superior King, which was nice. Upon arrival the lady at check in was very pleasant, she commented on our anniversary (10 years) and said they would give us a complimentary...More

1  Thank ElaineJJNZ
Reviewed 4 days ago

Staff were very good and the rooms are large, but old and a little run down. Location also is rather good. My real disappointment was the room service. They charged me an additional $5 for 'the room service delivery.'' Now, when you have a menu...More

Thank Succhi11
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 120 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Auckland Central
#7 Green Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
#15 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 120 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Auckland Central
#7 Green Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
#15 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (630)
Room & Suite (579)
Dining (55)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Amenities (7)
Questions & Answers
Ask a question
ries2016
30 June 2018|
AnswerShow all 3 answers
Response from NTalan | Reviewed this property |
You book through ihg website or app and it is free unlimited Wi-Fi
1
Vote
Andri Y
5 May 2018|
AnswerShow all 3 answers
Response from ElaineJJNZ | Reviewed this property |
Not in the rooms. I think there is an area outside the hotel for smoking.
1
Vote
Richard G
16 March 2018|
AnswerShow all 2 answers
Response from 549jeanec | Reviewed this property |
I don't know about the dry cleaning but we used the laundry services to wash and dry our clothes. They provided laundry detergent. Good washers and dryers. Did two loads and cost me about 6.00 NZ. Very reasonable.
0
Votes
Room Tips
"Floor 26 is exec floor"
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"Anything above the 15 th floor"
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"If you are a sensitive sleeper, ask for room away from elevators."
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"away from the road"
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