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3/9/2017 4/9/2017
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    Sofitel Auckland Viaduct Harbour

    21 Viaduct Harbour Avenue, Auckland 1010, New Zealand
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    3/9/2017 4/9/2017
    US$ 204
    US$ 208
    US$ 204
    Traveller (735)
    Room & Suite (224)
    Dining (81)
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    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Sofitel Auckland Viaduct Harbour
    Special Offer: WINTERVENTION
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    Hilton Auckland
    2,282 reviews
    #7 of 67 hotels in Auckland
     
    SKYCITY Grand Hotel
    2,489 reviews
    #4 of 67 hotels in Auckland
     
    The Langham, Auckland
    4,305 reviews
    #6 of 67 hotels in Auckland
     
    Hotel DeBrett
    1,196 reviews
    #1 of 67 hotels in Auckland
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,837)
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    There are newer reviews for Sofitel Auckland Viaduct Harbour
    See the most recent reviews

    711 - 715 of 2,690 reviews

    Reviewed 26 January 2016

    I wouldn't give this Sofitel an excellent rating because of its poor location. It is a long walk to the ferry terminal and downtown for shopping. The hotel itself is beautiful but the rooms open onto an atrium so you basically look into other peoples...More

    1  Thank Linda K
    Response from Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 12 February 2016

    Bonjour Linda K, Thank you for taking the time to review your stay at the Sofitel Auckland Viaduct Harbour. I am pleased you enjoyed our relaxing atmosphere and our offering at Lava Dining restaurant. I am sorry to hear you did not enjoy our location...More

    Reviewed 26 January 2016

    We arrived after a long flight from US and our room was still being cleaned. The front office staff allowed us to use the gym shower to freshen up. We left to have lunch and left our luggage with the valet and we're told the...More

    1  Thank dchub3
    Response from Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 12 February 2016

    Bonjour Dchub3, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. I am delighted you appreciated our tranquil harbour location and your luxuriously appointed suite. However I am disappointed to hear there were room service trays in the hallway,...More

    Reviewed 26 January 2016

    ...but stay here for the location. We booked a city view room, and were left overlooking a construction area. We think we paid the same price as those looking at the city proper. On the other hand, the hotel is convenient to everything. There have...More

    1  Thank skyhoosier
    Response from Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 12 February 2016

    Bonjour Skyhoosier, Thank you for your precious time taken to write you review. I am pleased you appreciated our tranquil harbour location, our helpful ambassadors and excellent service standards. I am however sorry to hear that your room view did not meet your expectations. Please...More

    Reviewed 25 January 2016

    This was definitely our worst experience at a Sofitel ever. The surroundings of the hotel are being renovated, with many streets closed. At this point, it is extremelly difficult to get to the hotel, especially during night time. Rooms ate small and rundown. They had...More

    1  Thank acukiert
    Response from Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 12 February 2016

    Bonjour acukiert, Thank you for your review. I am truly sorry to hear that you did not enjoy your stay with us. I am sorry to hear the road works on Halsey Street affected your car parking experience, please allow me to express my sincerest...More

    Reviewed 24 January 2016

    We stayed for three nights while visiting Auckland for a wedding. I was very impressed by this hotel. We had stayed in December in the Sofitel in Melbourne, and our stay in Auckland was a superior experience. The location of the hotel is good, just...More

    Thank Michael G
    Response from Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 26 January 2016

    Bonjour Michael G, I would also like to thank you for sharing your experience during your stay at Sofitel Auckland Viaduct Harbour. I am absolutely delighted that you thought you had a highly satisfying and superiour experience during your stay with us! Thank you for...More

    Hilton Auckland
    2,282 reviews
    #7 of 67 hotels in Auckland
     
    SKYCITY Grand Hotel
    2,489 reviews
    #4 of 67 hotels in Auckland
     
    The Langham, Auckland
    4,305 reviews
    #6 of 67 hotels in Auckland
     
    Hotel DeBrett
    1,196 reviews
    #1 of 67 hotels in Auckland
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 192 - US$ 382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Auckland
    • #1 Family Hotel in Auckland
    • #2 Romantic Hotel in Auckland
    • #2 Luxury Hotel in Auckland
    • #3 Green Hotel in Auckland
    • #6 Business Hotel in Auckland
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Cancelon, Ctrip TA, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com, Agoda, HotelQuickly and Evoline ltd so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland Region >
    • Auckland
    • Also Known As
    • Sofitel Auckland Viaduct Harbour New Zealand
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    Traveller (735)
    Room & Suite (224)
    Dining (81)
    Pool & Beach (22)
    Hotel & Grounds (499)
    Bathroom (49)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SydneyHolidayMakers
    11 May 2017|
    AnswerShow all 5 answers
    Response from ChsTravelers | Reviewed this property |
    Just too many variables to accurately predict the multiple vantage points. Being in strategic locations outside the building should hold good promise.
    1
    Vote
    CaptManiac
    14 April 2017|
    AnswerShow all 3 answers
    Response from ChsTravelers | Reviewed this property |
    Yes, they have a sister hotel on that side of the island and are happy to make trips between the two in a luxury van.
    0
    Votes
    Mitchell B
    13 April 2017|
    Answer
    Response from Suellen S | Reviewed this property |
    Free if you are a member of the Accor loyalty program otherwise I'm not sure.
    0
    Votes
    Room Tips
    "Water front rooms."
    Read review
    "We had an upper floor with marina views which was lovely"
    Read review
    "Ask for a marina view"
    Read review
    "Get a room with a view of the marina!"
    Read review
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