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Sofitel Auckland Viaduct Harbour

Travellers' Choice award winner
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 224*
US$ 192*
US$ 224*
US$ 192*
US$ 224*
US$ 192*
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Sofitel Auckland Viaduct Harbour
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2,722 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Auckland Viaduct Harbour
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Showing 2,583: English reviews
Sydney, Australia
Reviewed 3 January 2016 via mobile

My partner and I stayed 2 nights and loved it. We always stay in luxury hotels and The Sofitel is hard to beat. Beautiful rooms with great facilities. Could not fault a thing. The hotel is only a 10 minute walk to queen street and the harbour views are lovely.

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Helpful?
Thank Emmalnewell
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Emmalnewell Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that we could make your stay memorable. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near future! Kind regards, Rose Johnstone Guest Relations Manager

Hastings, New Zealand
Reviewed 1 January 2016

Stayed two nights. Close to so much. Really lovely going for a walk along the waterfront. Beds were very comfortable and amenities very nice. Turn down service in the evenings make the stay special. Dinner was delicious in Lava... didn't bother going elsewhere. Staff throughout the hotel were friendly. Would definitely return (and again, when booking using my free night...

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Helpful?
Thank C3PW
SofitelAuckland, Public Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour C3PW We highly appreciate that you take your precious time to provide your experience during your stay with us. I am absolutely delighted that you thought your experience was top notch! Thank you for all your kind compliments about Sofitel Auckland Viaduct Harbour. We look forward to welcoming you back to the hotel in the near future! Kind regards,...

Christchurch, New Zealand
Reviewed 1 January 2016

Really comfortable stay. Very nice staff and family facilities :) close to the viaduct and central shopping. Would stay again. One or two things did require a bit of maintenance around the pool - but overall a very pleasant stay

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jasebates1
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour jasebates1 We are delighted that you enjoyed your stay and that you appreciated our excellent location and the luxuriously appointed rooms. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near future! Kind regards, Rose Johnstone Guest Relations Manager

York, United Kingdom
Reviewed 31 December 2015 via mobile

We were very weary travellers when we arrived at 830am off a long haul flight. We knew rooms wouldn't be ready but we were immediately offered access to showers, towels, toiletries etc which was great. Stayed at start and end of our trip to NZ and 100% on both visits. Concierge team was super helpful with luggage, taxis etc.

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Helpful?
Thank QuincyYork
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour QuincyYork We highly appreciate that you take your precious time to provide your experience during your stay with us. Your uplifting review has truly brought a smile to my face. I am absolutely delighted that you thought your experience was top notch! Thank you for all your kind compliments about Sofitel Auckland Viaduct Harbour and I am pleased that...

New York City, New York
Reviewed 31 December 2015

The hotel and rooms are comfortable enough with very modern and bright design. The floor-to-ceiling windows provide plenty of light (and we stayed during the summer so you hardly needed any artificial lighting). The catch is that the rooms are very small (similar to NYC or Hong Kong sizes) as are the bathrooms (did love the Lanvin bath products though)....

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Helpful?
Thank Emily C
Aquitaine, France
Reviewed 28 December 2015

We had an overnighter here after 5 weeks in ANZ, revisiting our roots, families, friends after a 35 year expatriate life, now returning home to UK/France. Our room on the 4th floor had a pleasant outlook over the marina and, while not being very large, was comfortable, elegant and extremely well equipped, as was the bathroom. An extremely comfortable bed...

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Helpful?
Thank LesH211
Auckland, New Zealand
Reviewed 28 December 2015 via mobile

We enjoyed a one night stay in room 511 on Christmas Day. Check in was friendly and although the room was not quite ready we enjoyed a drink in the bar while waiting. The hotel fit out is tasteful and our room well appointed. Comfortable bed, nice big bathtub and rain shower option was all appreciated during the stay. An...

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Helpful?
Thank avb13
Great Falls, VA,USA
Reviewed 27 December 2015

We chose Sofitel based on the location and because of previous stays at other Sofitel hotels. We arrived early in the day and chose an upgrade to be able to check in earlier, getting the room with a view of the water cascading down a wall into a large decorative pool at the center of the hotel. It was promised...

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Helpful?
Thank DolceVita_9
Birmingham, United Kingdom
Reviewed 27 December 2015 via mobile

Had a fantastic over night stay after flying in from the UK.... A beautiful hotel our room on the 6th floor overlooking the Auckland Viaduct Marina was stunning with the most perfect comfortable bed ideal after that long 28 hour flight. This hotel is situated within a few mins walk of everything you could possibly want in the great city...

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Helpful?
Thank PaulBham
SofitelAuckland, Public Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour PaulBham, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay and that you appreciated our signature Sofitel MyBed, excellent location and our unsurpassed service. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near future!...

Alton, United Kingdom
Reviewed 26 December 2015

This hotel has good views and is well positioned,the beds are amazing, so comfortable I would recommend but a bit noisy, we would return, the cafe in the hotel was awful, we felt like aliens when we asked for afternoon tea and no one would respond to you, don't know what was going on there.

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Helpful?
Thank Delia W

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 10,429 - ₹ 21,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Romantic Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the marina”
budsy987, 29 Apr 2017 | Read review
“increased rates for views is probably wasted money as the views are of the inner harbour boat carpark”
xtrafox, 29 Apr 2017 | Read review
“make sure you ask for a room away from bus depot”
bruceurban, 26 Apr 2017 | Read review
“Do not choose the city view room”
SammyLA83, 20 Apr 2017 | Read review
“Worth paying for a room with a water view”
jelenak413, 17 Apr 2017 | Read review
5 of 5
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US$ 192* /night
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Prices are for 1 room, 2 adults
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