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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
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2,632 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Auckland Viaduct Harbour
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Showing 2,496: English reviews
Great Falls, VA,USA
Reviewed 27 December 2015

We chose Sofitel based on the location and because of previous stays at other Sofitel hotels. We arrived early in the day and chose an upgrade to be able to check in earlier, getting the room with a view of the water cascading down a wall into a large decorative pool at the center of the hotel. It was promised...

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Helpful?
Thank DolceVita_9
Birmingham, United Kingdom
Reviewed 27 December 2015 via mobile

Had a fantastic over night stay after flying in from the UK.... A beautiful hotel our room on the 6th floor overlooking the Auckland Viaduct Marina was stunning with the most perfect comfortable bed ideal after that long 28 hour flight. This hotel is situated within a few mins walk of everything you could possibly want in the great city...

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Helpful?
Thank PaulBham
SofitelAuckland, Public Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour PaulBham, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay and that you appreciated our signature Sofitel MyBed, excellent location and our unsurpassed service. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near future!...

Alton, United Kingdom
Reviewed 26 December 2015

This hotel has good views and is well positioned,the beds are amazing, so comfortable I would recommend but a bit noisy, we would return, the cafe in the hotel was awful, we felt like aliens when we asked for afternoon tea and no one would respond to you, don't know what was going on there.

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Thank Delia W
San Francisco, California
Reviewed 26 December 2015

Nice location, elegant (but not over-the-top) design, great beds and showers, exceptional staff. We stayed for one night before an international flight. The harbor location meant that the wharf and wynyard quarter were easily within walking distance; lots of waterfront restaurants, cafes, and public space to enjoy. We also took a ferry out to Rangitoto after checking out, before our...

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Helpful?
Thank jbmsf
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour jbmsf, We highly appreciate that you take your precious time to provide your experience during your stay with us. Your uplifting review has truly brought a smile to my face. I am absolutely delighted that you thought your experience was top notch! Thank you for all your kind compliments about Sofitel Auckland Viaduct Harbour and I am pleased that...

San Diego, California
Reviewed 24 December 2015

The Sofitel is a wonderful hotel. Much thought was put into the design combining water and light so that it is very impressive to walk into. The rooms are beautiful and comfortable. Great bed, shower stall with rain shower and separate large tub. It is located near the quay where there are many restaurant options. You can walk to the...

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1Thank Anita L
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Anita Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay and that you appreciated our signature Sofitel MyBed, excellent location and our luxuriously appointed rooms. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near...

Calgary, Canada
Reviewed 23 December 2015

We spent 3 nights at the Sofitel at the start of a three week trip to New Zealand and returned for a final night before returned to Canada. After the long haul flight we were exhausted and looking forward to a good night's sleep. The Sofitel did not disappoint. The bed was one of the most comfortable hotel beds I've...

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1Thank scubamom33
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay and that you appreciated our signature Sofitel MyBed, sumptuous breakfast and our luxurious facilities. Once again, thank you for your feedback. We look forward to welcoming you back to the hotel in the near future! Kind...

Toronto, Canada
Reviewed 22 December 2015

This is one of the most Zen hotels I have ever stayed at. As you as you enter you are developed in an almost spa like ambiance with the sounds of gentle music and water running and beautiful Asian influenced artistic and mood touches. The lighting and the layout are completely conducive to relaxation. The staff were helpful and accommodating...

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Thank Katherine H
Brisbane, Australia
Reviewed 21 December 2015

Review collected in partnership with Accorhotels.com
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1Thank Briz85
Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Miami, Florida
Reviewed 21 December 2015 via mobile

I stayed here for three nights before I left to Waiheke Island. It's centrally located by the 'boardwalk' you can say. Just a 5-10min walk you find yourself surrounded by very good different restaurants. Enjoy a drink or grab meal then head down to the hotel minutes away to refresh and keep going. I had full breakfast included in my...

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Thank Manny L
Georgetown, Guyana
Reviewed 19 December 2015

My wife and I went to Auckland to catch up with friends that we hadn't seen in nearly a decade. Location was outstanding. We were central and could stroll around inner Auckland, and close enough to get out into the suburbs quickly to see friends. Rooms were clean, service was on par for a Sofitel, facilities were in good order....

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1Thank Michael W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 10,768 - ₹ 30,092 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Cheap Tickets, Agoda and Jetsetter so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#3 Romantic Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is an additional $78. Try to get a rate that includes it.”
 of 5 bubbles InternationalPursuit, 20 Feb 2017 | Read review
“The best rooms overlook the harbor.”
 of 5 bubbles J_Cage, 16 Feb 2017 | Read review
“Ask for a room overlooking the marina”
 of 5 bubbles aussiecatherine, 13 Feb 2017 | Read review
“Water views are beautiful - and worth it.”
 of 5 bubbles 417nataliel, 5 Feb 2017 | Read review
“Lights from inside water feature reflect onto room ceilings. distracting at night.”
 of 5 bubbles BurtM_13, 4 Feb 2017 | Read review
5 of 5