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Sofitel Auckland Viaduct Harbour

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Dining (96)

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Location
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Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers.
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Property amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
Hotel links
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3,321Reviews
1,200Photos
44Q+A
100Room tips
Traveller rating
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Popular mentions
We are stay here quite regularly for special occasions like New Year's Eve for the perfect view of the fireworks as we dine through to the new year. Our recent stay was for our joint birthday celebration. We had a special time right from the moment we drove our car to the front
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded yesterday
Bonjour MsBourgeais1402, Thank you for your kind review and taking the time to share your comments on TripAdvisor. I am delighted to learn our team made you feel welcome and you found them friendly and attentive during your short visit. I will be passing on your lovely feedback to Shrutika and Alexandre from Lava Dining Restaurant. We certainly hope to welcome you again in the future and make Sofitel Auckland your home away from home. Warm regards, Linh Pham Front Office Manager
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Horw is in an ideal location on the Harbor. Amazing restaurant options all round hotel and great walking / running options. Hotel itself is modern, well appointed, stylish and has all the amenities / services needed for effective business travel.
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded 3 days ago
Bonjour Chris S, Thank you for taking the time to provide such a wonderful review following your most recent stay with us. We always value feedback and I am glad you enjoyed the experience at our hotel From the hotel location, ambience and the service deliver by our ambassadors. We all look forward to welcoming you back again very soon. Sincerely, Linh Pham Front Office Manager
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Rooms are quite spacious and nice furnished. Big bathroom and nice bedsheets. Bit weird is the fact the hotel doesn’t clean your room automatically but wants you to hang some tag on the door. We didn’t know that so the room was not cleaned during our stay and the laundry (which
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded yesterday
Bonjour Evisis, Thank you for taking the time to share your feedback following your recent stay with us at Sofitel Auckland Viaduct Harbour. We can have your room cleaned and laundry taken for service upon request and I am sorry if this was explained to you during your stay. I will ensure we do not miss this again should we have the opportunity to welcome you again in the near future. Once again, thank you for your feedback as we strive to continously improve the delivery of our services and products here at Sofitel Auckland. Warm regards, Linh Pham Front Office Manager
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Stayed here 2 nights on arrival in NZ. Very comfortable room,very helpful concierge , excellent breakfasts and good location.Within easy walking distance of many good restaurants on the waterfront and also the ferry across to Waiheke Island.
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded 1 week ago
Bonjour frankandpaml, Thank you for taking the time to provide such a wonderful review following your stay at Sofitel Auckland. We always value feedback and love to hear about our guests' experiences. I am glad you enjoyed our comfortable room, outstanding food quality , hotel location and were looked after so well by our outstanding team. We hope to have an opportunity to welcome you back very soon. Sincerely, Linh Pham Front Office Manager
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This hotel is very well maintained with attractive rooms and a very good breakfast. Service was exceptional. We especially enjoyed the location with easy walking to tons of restaurants and to the ferry. Very much appreciated early access to the room when we arrived mid-morning
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Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct Harbour
Responded 1 week ago
Bonjour ngn_ny, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor.It is a pleasure to read that you had a Magnifique time with us and appreciated the delivery of service from our helpful and friendly ambassadors. We sincerely appreciate your comments and hope to have the privilege of welcoming you back with us in the near future. Sincerely, Linh Pham Front Office Manager
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Redback spider in room!! In a suite with a view of a bus depot.
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12345668
It was $30NZD for the continental breakfast buffet. The full menu is on their website (under Lava Restaurant)
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Its shown when you go to select the room type on the website
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Its not far. The room size we had at Sofitel I'm sure was bigger then a Hilton room. Sheer luxury. Take a taxi if need be, of course depending on your luggage.
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I reckon it’s probably 15 minutes walk but the hotel could confirm that.
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It's NZ$40 a night, and NZ$5 every time they bring out or in your car. We consider it being pretty expensive.
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1234569
"Luxury Room with Marina Views"
"Avoid if you appreciate good service"
"avoid bus station view and accessible room unless requested"
"choose marina view and not the inside water view"
"Waterviews, Sky Tower view..."
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PRICE RANGE
US$ 194 - US$ 469 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lighter Quay Hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
172
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