Had a lovely stay at this beautifully designed hotel. Very quiet, spotless, love the organic recycling ethos. Had everything we needed. Very comfortable bed and pillows. The bottle of wine left for my birthday was a lovely touch. Thank you
An amazing place to stay with a world class Suite. Helpful, friendly, professional staff. In room service was fantastic. We will be back for sure! Location was perfect, walking distance to everything we needed.
Beautiful hotel with exceptional finishes- very nice rooms, and good views. Friendly reception staff. Very professional and warm wait staff. Well thought out architecture. Wonderful location to explore the docks area. We really enjoyed the complimentary bikes
Great stay in a beautiful Hotel. Incredibly tasteful and the comfort of the guests has seriously been taken into consideration. Very comfortable beds, and the room is made very dark by the block out blinds, so if you want a good nights sleep, then this is the place to stay. The attention to detail in the creation of the hotel is superb. Cheshire Architects did an outstanding job. There was some confusion when we first arrived regarding our booking, due to the website not being clear. I thought that I’d booked a package but had only booked a room. Justin, the manager was great and went out of his way to be of help. We look forward to our next trip to Auckland, and will definitely be staying at Hotel Britomart.
Stylish and very comfortable rooms - I particularly liked that they give a choice of different kinds of pillows - and the best and most helpful service we've had anywhere. I also highly commend the genuinely eco-friendly approach. It's also very handy to the CBD, the waterfront, and trains and buses.
Another great stay at Britomart Hotel! Fabulous rooms, peaceful building, great facilities, great dining. Highly recommend spending time here, within easy walking distance of numerous restaurants and shopping. Short walk to harbour ferries and bus/train station. Super helpful staff who go out of their way to answer questions and make helpful suggestions.
This hotel is terrific and offers a great experience. Extremely central to anything you want There isn’t a great deal of luggage storage in the rooms if you have been travelling for a while and have larger suitcases.
The hotel is surrounded by awesome restaurants and the foyer felt really luxurious and welcoming. I especially loved the huge stone coffee table. The room was amazing. Looked and smelt unused & was very clean. I loved trying out the touch pad to work the blinds and heat and lighting. The bathroom tiling was a massive highlight, as was the yum smelling products to use in the bathroom. The bed was super comfy, with tonnes of pillows to choose from. The reception staff were very friendly and everything about the place just made me want to come back again :)
Definitely more of a 3 star motel vibe, save your money and book the Park Hyatt or SOhotel instead. Valet parking is a complete shambles - and this is no reflection on the wonderful concierge staff who IMO literally keep this place running. Good job guys. Guest Service is a shambles. Housekeeping is a shambles. Not to mention we booked two nights and got to the room after breakfast to find we'd been automatically checked out (both mornings!) when we checked the bill on the morning of our actual departure day we had all sorts charged to our room including two international calls when we were not even in the room and certainly didn't use the phone! So make sure you check your bill.
This hotel has it all, exceptional service, beautiful decor and all the touches you’d expect in a luxury hotel. From the phone reservation, car valet through to check-in and check out - very efficient and a high standard of service by a variety of very friendly people. The room was very well appointed with automated blinds, lights, temperature and fan. The bed was huge and super comfortable too. I also had a massage and it was possibly one of the best I’ve had. It was very, very relaxing and again exceptional service. Highly recommend this place and will definitely stay again when in AKL