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196 - 200 Quay Street, Auckland Central, Auckland 1010 New Zealand
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (525)
Room & Suite (166)
Dining (89)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 26/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 72 hotels in Auckland Central
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
M Social Auckland features 190 rooms and suites ideal for all travellers. The rooms are overlooking the vibrand Princes Wharf which is nearby the dining, entertainment and shopping scene.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English, Chinese
757Reviews28Q+A100Room tips
Traveller rating
  • 559
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  • 31
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Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Audrey wrote a review Mar 2022
Singapore, Singapore25 contributions1 helpful vote
+1
My stay at M Social Hotel Auckland had been a fantastic one! ROOM: Clean, Modern, Well maintained, Comfortable king sized bed and pillows. ROOM EQUIPPED with: couch, iron, ironing board , fridge ; coffee/tea corner, kettle, wall mounted tv. VIEW: Mesmerising Harbour View TOILET: Spacious toilet with toilet amenities(toothbrush, comb, shaving set, hair and body shower gel) FOOD: Superlicious!! I had their -Pan-roasted Salmon with teriyaki sauce(MUST EAT, you won’t regret! the salmon is tender , melts in my mouth) -Scrambled Eggs with Smoked Salmon cream cheese tomato Bagel -Thai Grilled Green Curry Chicken -Minced Beef Cheese Pie with Garden Salad and Potato Wedges - MSOCIAL Cheese burger with Cheddar cheese and potato wedges ( MUST EAT!) -Pancakes with berry compote, bacon and maple syrup STAFF: Polite, attentive and prompt. Special mention to Bryanah, Salmin, Kannika and in fact all stuff at M Social. My colleague left her jacket in the room and the housekeeping kept it safely for her. Nearby hotel: Metro Countdown Supermarket , eateries joints, and many more. My stay had really been a fantastic one! Be it for leisure or business, this hotel is definitely my best choice. By the way , the room is spacious , an ideal choice for families.
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Date of stay: March 2022Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 28 Mar 2022
Kia Ora Audrey8182, WOW! Thank you for the detailed review! Everyone at the hotel works incredibly hard to make sure every little detail is of a superior standard. We are glad to hear that you liked the food and thank you for the special "Must Eat" mentions! I will make sure to pass on your compliments to all of the M Social Team including Bryanah, Salmin and Kannika - they're all superstars!! Thank you for taking the time to leave this exceptionial review, hopefully we can host you again in the future where you can enjoy more mesmerising views, delicious food (See you at our restaurant Beast & Butterflies? ;) ) and great M Social service again. For now, take care and stay safe! Team M Social
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Theodore B wrote a review Mar 2022
Manchester, United Kingdom82 contributions28 helpful votes
+1
Stayed for work. Staff were friendly and helpful. Food provided was excellent. Rooms clean and comfortable. Mine had a beautiful view of the harbour. A quiet environment that allowed me to relax and catch up on much needed rest. Would definitely look forward to returning.
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Date of stay: March 2022Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 8 Mar 2022
Hi Theodore, We are glad to hear that we were able to provide you with a clean, relaxing environment to catch up on some rest! Our friendly staff, clean rooms, excellent food and beautiful views are always waiting your return - we hope to see you again in the future during normal operations. :) Take care and stay safe! Team M Social
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Veronika H wrote a review Mar 2022
Aya Napa, Famagusta, Cyprus9 contributions
I'm staying in this hotel during business trip in quarantine. I don't have opportunitie to discover the facilities of the hotel but the meals which they provide us during our stay are very delicious, portions are good. You are doing good job! :) The room is very nice and clean with great view.
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Date of stay: March 2022Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 2 Mar 2022
Kia Ora Veronikah! Thank you for your kind words, our team is always working hard to provide 5-star service for all guests that stay with us. Glad to hear you enjoyed our food and the room - I will make sure to pass on your words to our kitchen and housekeeping team! Hopefully in the future we can host you again and you can experience M Social to the fullest. For now, take care and stay safe :) Team M Social
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Maggie C wrote a review Jan 2022
1 contribution
I got my complimentary mochaccino delivered fast and hot in 5 to 7 minute time after I placed my order :) Well presented and the blend of coffee and chocolate was just nice to my preference. Thank you for the complimentary coffee and will it order again!
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Date of stay: January 2022Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 18 Jan 2022
Hi Maggie, Great to hear that you were well taken care of during your stay! Our team makes some of the best coffee around - hopefully we can host you again in the future and you can have many more mochaccinos exactly to your preference ;) Thank you for taking the time to write us a review. For now take care and stay safe! Team M Social
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Amirul S wrote a review Dec 2021
1 contribution
The food being provided during quarantine was absolutely delicious!! Never disappoints each time! The rooms were also well furbished and hygiene was kept at the cleanest standards! Love the warm lights in the room making it very cozy ! The staff and receptionists were very cheery and wonderful and it always makes me feel bad because im not as cheery as them! Haha!
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Date of stay: December 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 4 Jan 2022
Hi Amirul, Thanks for your positive review and 5-star rating! I will pass on your kind words to our team - they are working hard to ensure that every guest has a comfortable and happy stay. Our reception and front office team bring a lot of cheer to everyone in the hotel so happy to hear that they made you feel good! Hopefully we can welcome you back in the future and show you more of what we have to offer. For now, take care and stay safe :) Team M Social
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Souda Amira wrote a review Nov 2021
Qatar1 contribution
My stay was amazing very enjoyable and confortable the food was delightful the view is beautiful . the best staff they are very helpful professional and super pleasant thank you very much every one . I could quarantine there anytime 😅 . thank you for the amazing stay . Great job
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Date of stay: November 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 14 Dec 2021
Hi Daydream17622627423, Thank you so much for your review. We are happy to hear that you enjoyed your stay and especially the food! We all look forward to being of service again and hope to host you in the future! :) Team M Social
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David19800916 wrote a review Oct 2021
Singapore, Singapore2 contributions
excellent food every meal was an experience. Best service staff. had an excellent stay. staff went out of the way so many times. thanks to all the staff at m social. excellent work. thanks for the wonderful experience.
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Date of stay: October 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 2 Nov 2021
Hello David19800916, Thank you so much for your review. We are glad to go out of our way to provide the best customer experience to our guests! :) We all look forward to being of service again in the future! For now, take care and stay safe. Team M Social
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marie77_sg wrote a review Oct 2021
Singapore, Singapore4 contributions1 helpful vote
With clean and comfortable room, they made isolation bearable and memorable. The view overlooking the wharf helps too! Special shout-out and heartfelt thanks to everyone from the in room dining department who took care of all the F&B needs of guests under isolation; always accommodating and exercised flexibility. You guys are awesome! Thank you.
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Date of stay: October 2021Trip type: Travelled solo
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Response from M Social AKL, Other at M Social Auckland
Responded 2 Nov 2021
Hi marie77_sg, We are delighted to hear that we were able to create a memorable stay with you despite the isolation restrictions! Our F&B team are superstars! We are extremely proud of them and I will make sure that they'll hear your compliments. :) We hope that we would have the chance to host you again once our normal hotel operations resumes. Thank you for your review and we hope you have a pleasant flight and stay safe! :) Team M Social
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Traveller192929 wrote a review Sep 2021
Singapore, Singapore1 contribution2 helpful votes
+1
Dear team at M-social hotel Auckland, I would like to extend my compliments to your excellent team as they made my stay as pleasant as it can get during the pandemic. As I was staying for several days, I called reception and spoke to a friendly lady named Ayushma, to request for additional amenities. I was pleasantly surprised by the prompt service and to find a bag outside my door with handwritten words “ Have a Lovely Day!” And a smiley face! Additionally, the room was neat, nice and CLEAN. The colours and choice of furniture were also pleasant and modern. View was nice as it overlooks Princes Wharf. The room service food was delicious and nutritionally well balanced. Kudos!! Although currently this is being used as a quarantine hotel, I would definitely stay at your hotel again post-pandemic when I visit Auckland!
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Date of stay: September 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: View of the Harbour
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1 Helpful vote
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Response from M Social AKL, Other at M Social Auckland
Responded 27 Sep 2021
Hi Mounchic, Thank you for this detailed, 5-star review! We are happy that our staff were able to create a great experience for you, despite the lockdown restrictions! I'll make sure to pass on your compliments to Ayushma - she's a superstar! Thank you so much for your taking your time to write an exceptional review for us and we look forward having you with us again once we resume to normal operations. :) Take care and stay safe! Team M Social
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Hanna wrote a review Sep 2021
Doha, Qatar43 contributions19 helpful votes
+1
This hotel is highly recommended! First of all due to friendly staff who work there. They are very attentive to requests, super positive and approachable. Good job guys 👏🏾 Food is amazing, big portions, fresh and tasty. I found my room very clean and neat. Will be happy to come back! Ps: stunning view!
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Date of stay: September 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 12 Sep 2021
Hello Hanna, Thank you so much for taking time to give us a 5-star review! We are glad to hear that our staff & food was able to meet your needs & expectations! A tidy room with stunning view is waiting for you! Hope to see you again soon. For now, we hope you have a pleasant flight and stay safe! :) Team M Social
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PRICE RANGE
$162 - $217 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
190
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Frequently Asked Questions about M Social Auckland
Which popular attractions are close to M Social Auckland?
Nearby attractions include New Zealand Maritime Museum (0.2 km), St. Patrick's Cathedral (0.4 km), and Auckland Historic Bar Tour (0.5 km).
What are some of the property amenities at M Social Auckland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at M Social Auckland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at M Social Auckland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at M Social Auckland?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to M Social Auckland?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at M Social Auckland?
Yes, guests have access to a fitness centre during their stay.
Is M Social Auckland located near the city centre?
Yes, it is 0.8 km away from the centre of Auckland Central.
Are any cleaning services offered at M Social Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does M Social Auckland offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at M Social Auckland?
The staff speaks multiple languages, including English and Chinese.