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Quest Carlaw Park

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151 Reviews from our TripAdvisor Community

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There are newer reviews for Quest Carlaw Park
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Showing 141: English reviews
Reviewed 30 March 2016

What you see in the photos is what you get - pleasant, modern accommodation & facilities ... and impressively clean and tidy rooms and public areas. We had a slight glitch with the TV which was fixed in a heartbeat by one of the helpful and friendly staff. Easy access to the (paid) on-site secure parking. Free WIFI was a...

Thank need4these
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thanks so much for your very informative review of our property. We are delighted you found all our services and area great. Apologies for the bed, please ask us for a topper pad next time!

Christchurch, New Zealand
Reviewed 14 March 2016

I'm really not sure why this place is so cheap compared to the alternatives. It put me off a bit at first, 'If something seems too good to be true...' but I can say that it was very modern, clean & tidy. Staff seemed very helpful and friendly. It was near the student accommodation and large service station, but other...

Thank Jonny_8iron
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for taking the time to review us. We are delighted you called us a "Great Find" We work hard to keep our prices competitive and our rooms in excellent condition. For you to notice we are truly appreciative.

Spokane Valley, Washington
Reviewed 29 February 2016

If you are arriving late, there is a lock box out front with your info.You call and they unlock the box. Don't park in the garage till you get this package or it messes up the parking. They could do a better job of informing on this since parking is sent as an additional cost option.

Thank mikekarluk
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for your review and important comments about parking. we have taken this onboard, and now have altered our confirmation letter. We appreciate any feedback to help us improve our service.

Lower Hutt, New Zealand
Reviewed 25 February 2016

Stayed 1 night for a business meeting. Room very clean and had all I needed. Lovely touch were the earplugs as there is a busy road outside, although did not need them. Reception staff very efficient, friendly and helpful. A number of close by restaurants do charge back, including the breakfast place on the ground floor of the building (excellent...

Thank Rob S
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for taking the time to review us. We are thrilled you enjoyed your stay with us. I am with you on the omelette!

Omokoroa Beach, New Zealand
Reviewed 21 February 2016

Room was wonderful, comfy big bed, lovely sheets. Very clean and tidy. Everything you need even washer and dryer. Parking you pay extra for. Front desk staff are wonderful. Little noisy during the night due to its central location. They even supply ear plugs in your room though.

Thank carlene mabey m
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for taking the time to review our property and your lovely comments. We work very hard and so glad you noticed. We would love to welcome you back to Quest Carlaw Park.

Tauranga, New Zealand
Reviewed 9 February 2016

Great studio room. Planty of room for 2 people and choice of queen or twin beds. Extremely well equipped (Dishwasher, washing machine, dryer, Coffee press etc etc) and with plenty of complimentaries so you can use all equipment. Fast checkin/out and very helpful manager. Only complaint was the air conditioner was old and fan seemed to be running all the...

Thank Julie B
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you so much for your lovely comments and especially about us being well equipped. Thanks also for the feedback re the air con. It was infact the fan in the laundry, which has now been fixed. Thanks again.

Hastings, New Zealand
Reviewed 29 January 2016

Upon arrival for a business trip, having booked and payed through a travel website, the staff would not check me in. The reason they gave me was that I did not have a credit card to present as bond. I came with my visa debit card on hand, assuming that because they were happy to charge me from it, that...

3Thank makomartin
1961KathyG, Owner at Quest Carlaw Park, responded to this review

I am sorry you did not find us agreeable. Unfortunately we have procedures that must be followed. All properties the world over require a bond.

Auckland Region, New Zealand
Reviewed 6 January 2016

Stayed two nights with friends in another room. Clean, tidy, comfortable bed and smiling girls servicing the room. Free WIFI And it has windows that you can open. Fan in the bathroom put us off a bit until we realised it was on a timer and switched itself off. We did not find it noisy but in the new year...

Thank Anatole111
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for your lovely comments and we are delighted you enjoyed your stay. See you for the tennis next year!

Houston, Texas
Reviewed 30 December 2015

After staying here, we booked another Quest property and quickly learned that they are not created equal. This one is exemplary. Clean, updated rooms. Access to a high quality gym for free. Service was great. Not the most convenient to downtown but shouldn't be a problem.

Thank Ben A
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for taking the time to review our property and your very kind comments. We as a team work very hard to deliver what you called exemplary, we thank you most sincerely for that. We would love to welcome you back to Quest Carlaw Park.

Reviewed 28 December 2015 via mobile

We stayed there for my birthday it is a great location with a short walk to a lot of restaurants and shops when we first got to the hotel the receptionist was uninviting and hard to understand. The room was good the bed was really nice and big the shower pressure was not that great. Has a washer and dryer...

Thank zintael
1961KathyG, Manager at Quest Carlaw Park, responded to this review

Thank you for taking the time to review our property. I am sorry you found our receptionist hard to understand. Glad to hear you enjoyed the amenities in the room, the washer and dryer is always popular. Thanks for choosing Quest Carlaw Park for your stay.

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
New property in between Auckland CBD & Parnell. Suitable for both Leisure and business travellers. All rooms have full kitchen and laundry facilities. on-site cafe, Italian, Sushi & Japanese Restaurant for your convenience. Walking distance to Museum, Parnell Village, AUckland CBD, University, Vector Arena, ASB Tennis Centre. ... more   less 

Additional Information about Quest Carlaw Park

Address: 15 Nicholls Lane | Carlaw Park, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: ₹ 8,496 - ₹ 16,992 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Carlaw Park 4*
Number of rooms: 42
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Also Known As:
Quest Carlaw Park Auckland, New Zealand
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Questions & Answers

Here's what travellers have asked, with answers from Quest Carlaw Park staff and other travellers.
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Questions? Get answers from Quest Carlaw Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 210 which was nice”
 of 5 bubbles Tuwhare, 17 Dec 2016 | Read review
“Just confirm with the hotel before hand if you are checking in late and they will make all necessary arrangements.”
 of 5 bubbles JamesT387, 24 Nov 2016 | Read review
“Higher up room and towards the back away from the main road if you want to keep sane”
 of 5 bubbles Y4296MCraym, 16 Oct 2016 | Read review
“Ask for a room away from the elevators and away from Stanley Street.”
 of 5 bubbles 2XKiwisTauranga, 12 Aug 2016 | Read review
“ask for a suite at the far end of the property furtherest from the main road.”
 of 5 bubbles Annie499, 27 Jun 2016 | Read review
5 of 5