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Mercure Broome

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494 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Melbourne, Australia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 September 2014

After 6days straight driving I just wanted to sleep. The bed was super comfy however the bathroom wasn't very clean. Not only was there gritty sand or dirt under my feet the marks throughout the shower and toilet were off putting. A lot of calcium and lime buildup. The next morning I was woken by the yard guys outside my... More 

Helpful?
Thank AussieTraveller994
Patina F, General Manager at Mercure Broome, responded to this review

Dear AussieTraveller994 Thanks for sharing your feedback on your stay at the Mercure Broome. I'm sorry that the bathroom wasn't up to standard, and to hear that you were woken up by our early rising staff. I will share your feedback with the relevant managers to ensure both the points you raised are addressed. I'm really pleased to hear that... More 

Vaucluse, Australia
Level Contributor
143 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 7 September 2014

I've stayed at the Mercure before and will stay here again as it is much more reasonably priced than Cable Beach accommodation. I usually spend a few nights at the Mercure and then move to Cable Beach for a night or two. This way I am in walking distance to Matso's just across the park and the town and Sun... More 

Helpful?
Thank lutzy
Patina F, General Manager at Mercure Broome, responded to this review

Dear Lutzy, thanks for your lovely feedback. We are in a good location to explore Broome and it's amazing history, and also blessed with stunning sunrises over Roebuck Bay each morning. I do apologize for the WiFi not working well for you during your stay. It is something we are currently working on with suppliers to upgrade the entire system... More 

Melbourne, Australia
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 September 2014

The hotel itself is nice enough. A couple of bad points = security lighting in the car park at the front of 3 story block does not work, very limited car parking at that spot (only 10 spots), wifi not avail in rooms and very expensive in public area i.e. reception. Staff are very friendly. Good location near China Town... More 

Helpful?
Thank rswtrg
Patina F, General Manager at Mercure Broome, responded to this review

Dear rswtrg, thank you for telling us about your stay. I'm pleased to see that you enjoyed your stay, and would return. Thanks also for letting us know what we can do better. I'm pleased to say that we are currently working with new internet providers in an effort to increase coverage and speed, and to reduce the cost. We... More 

Tom Price, Australia
2 reviews
Reviewed 5 September 2014

We stayed at Mercure Broome last weekend [30 and 31 Aug 2014] and we were very happy this hotel. Staff were very friendly and helpful. Rooms were clean and organised. Bathroom and toilet was also clean, all facilities as mentioned in the website were present in the room. Secure car park and hotel located close to town centre. We love... More 

Helpful?
Thank sav r
Patina F, General Manager at Mercure Broome, responded to this review

Dear Sav R, thanks for sharing your experience at the Mercure Broome, I'm delighted to see you enjoyed your stay and that you would love to come back again! We hope to see you soon. Kind Regards Patina Farnham General Manager More 

1 review
Reviewed 2 September 2014 via mobile

A very big thank you to Mecure Broome for looking after us for what was going to be 3 days and extended to a month due to car troubles. The staff stored our camping gear and upgraded us to a larger room with a view over Roebuck Bay. In house dining was delicious and reception and housekeeping staff were exceptional... More 

Helpful?
Thank Jenny C
Patina F, General Manager at Mercure Broome, responded to this review

Dear Jenny C thank you for taking the time to tell us about your stay. I'm so sorry to hear about your car troubles, but really glad that the team were able to help you out. I'm also glad that you enjoyed your stay and were able to get out and enjoy Broome towards the end of your stay! We... More 

Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 September 2014

The Mercure Broome is an excellent choice for travelers on differing budgets. A ten minute walk to the center of Broome, five minute walk to the weekend markets, a five minute walk to the beautiful Town Beach and a three minute walk to the famous Matso's Brewery and restaurant, are just a few of the highlights of staying at the... More 

Helpful?
1 Thank Sean C
Patina F, General Manager at Mercure Broome, responded to this review

Dear Sean C thank you so much for sharing your feedback with us. I'm delighted to see you had a great stay. We are in a great location to explore Broome and I'm pleased to see you were able to make the most of it! We trust your next stay will be as enjoyable as the last. Kind Regards Patina... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2014

We stayed at the Mercure Broome in August 2014 for a few night while my parents were in town. The room was clean and comfortable and even received a complementary upgrade on arrival. We ate and drank at Murphy's irish pub a few times, our favourites were the lamb shanks and the sirloin steak! AMAZING PUB FOOD! Broome is expensive... More 

Helpful?
1 Thank aussietraveller1993
Patina F, General Manager at Mercure Broome, responded to this review

Dear aussietraveller1993, thanks so much for sharing your feedback from your stay at the Mercure Broome. I agree the food at Captain Murphy's is great, and I'm pleased you found it value for money. I will also share your feedback with the staff, especially Nathan, Callum and Belinda. Thanks again for your feedback and we look forward to seeing you... More 

Perth, Australia
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 August 2014

Our first trip to Broome. We find Accor have very well trained staff, always helpful and friendly as Ben was in reception on the day Broome Taxis forgot to pick us up and so we missed the flight home. Ben was excellent in following up and that was typical of our 4 night stay with staff always helpful and friendly... More 

Helpful?
Thank kaye s
Patina F, General Manager at Mercure Broome, responded to this review

Dear Kaye S, Thank you so much for sharing your feedback. I am very sorry to hear about the airport bus not stopping to pick you up, but I'm really pleased to hear that Ben was able to assist you. We do have great staff here at the Mercure Broome. I am pleased to see that you enjoyed the rooms... More 

Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014 via mobile

checking into the Mecure, average stock standard welcome and registration. Barely a smile and disinterested robotic reaction. 'Superior Room' hmm I don't think a 4* deserving room (photos attached of defects) Loud families in corridors between rooms (single story) older section one would believe compared to a newer looking multi story wing. Average grounds. Average rating at best!

Helpful?
1 Thank Bl0gger77
Patina F, General Manager at Mercure Broome, responded to this review

Dear BI0gger77 Thank you for sharing your thoughts on the Mercure Broome. I'm really sorry to hear that you did not enjoy your stay with us and will follow up with the team to ensure any defects are attended to immediately and I do thank you for bringing these to my attention. Thank you again for your time and your... More 

Travellers are raving about these Broome hotels

Whanganui, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

I recently stayed at the Mecure Broome for 2 two day stays and was upgrade to a deluxe room on both occasions. I found the location ideal - walking distance to the town area, bus stop outside the door. As I was staying by myself the dinning facilities I found very handy as I would not walk around the town... More 

Helpful?
1 Thank lynall022
Karen_FOM, Front Office Manager at Mercure Broome, responded to this review

Dear Lynall220 Thank you for your reveiw of Mercure Broome. I am so pleased you enjoyed your stays with us. We look forward to seeing you again soon Regards Karen More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Inn Continental Broome is set between a vast red desert and azure blue sea, Just walking distance from the heart of Broome, and only 10 minute drive from the spectacular pristine white sands of Cable Beach, making the Mercure Inn Continental Broome the ideal location to explore Broome and it’s surrounds. ... more   less 

Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Price Range: ₹ 4,507 - ₹ 10,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome
Hotel Style:
#9 Luxury Hotel in Broome
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Broome staff and other travellers.
1 question
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New Zealand
5 months ago

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Questions? Get answers from Mercure Broome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room will be oomfortable and proivde views.”
 of 5 bubbles patriciacB899GH, 20 Oct 2016 | Read review
“Grab a room which overlooks the pool .. excellent !!”
 of 5 bubbles NiftyNorm, 11 Oct 2016 | Read review
“Higher floors quieter. There is a lift.”
 of 5 bubbles maureenef2015, 13 Sep 2016 | Read review
“balcony overlooking pool”
 of 5 bubbles Ngaanyatjarra, 10 Sep 2016 | Read review
“Rooms on the first and second floors have a spectacular view over the water on the front side of the motel.”
 of 5 bubbles Penmax48, 24 Aug 2016 | Read review
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