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Aria Hotel Apartments

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342 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Kalgoorlie-Boulder, Australia
Reviewed yesterday NEW

Apartment ok but that is all, rooms only get serviced weekly. They finally came to service the apartment 1 hour before check out after 9 days. Not good enough. No room in the kitchen area/bench space. Windows filthy. Can hear neighbours washing machine and doors slamming all night. The dish washing powder they supply is for a dish washer of...

Thank Peterlinc
North Lakes, Australia
Reviewed 2 weeks ago via mobile

We stayed at Aria, 283 City Road for 1 week. The service from the staff was amazing and the facilities were great. The layout of our room was beautiful and we loved it. The only issue we had was with the beds, they need replacing as you can feel every spring in the mattresses when you lie on the beds....

Thank Pascale W
Greater Melbourne, Australia
Reviewed 3 weeks ago via mobile

We stayed for one night whilst in town for a Xmas function.. location was great. The car park was full, as a result we had to park at crown casino for a measly $16 for a 24 hour period.. clean room, comfy beds, friendly staff... We Will return here if necessary!!

Thank Bennykearon
Reviewed 4 weeks ago via mobile

Stayed at Aria for a weekend in Melbourne. Staff were friendly and efficient. I neglected to book car parking ahead of time but Crown Casino parking is not far away. Rooms are can and well appointed. The elevator lobby and hallways on our floor smelled like old food or cooking but room was fine. The location is great, only a...

Thank Trevor S
Reviewed 11 December 2016

We've stayed here both when they were 'Plum' and now as Aria. Have to say, since the change our stay was SO much better! The rooms feature a modern decor - well done - that make it so much more relaxing and less drab and dull. Excellent balcony and views of Melbourne. The staff went out of their way to...

Thank LittleRojo
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear LittleRojo, Thank you for your delightful review of your stay at Aria. It is rewarding recognition to hear that you you found your time much improved from when the building was Plum. We have worked hard this year with the refurbishment now complete in all apartments and just the lift lobbies to be completed. It's great that you took...

Melbourne, Australia
Reviewed 8 December 2016

Stayed on the 18th floor at Aria Apartments for a weekend in the city. Staff very attentive and nothing was too much trouble. Limited parking available however very tight and only for smallish vehicles. Room was clean and comfortable. Short walk to crown casino. Tram stop a short walk. Even though self contained enjoyed a great breakfast at A Treat...

Thank Robyn K
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear Robyn K, Thank you for leaving your valuable review of your time at Aria. It is very rewarding to hear that you found the staff to be attentive and accommodating. Our car park is best suited to small to medium vehicles and bookings are always recommended. Once again thank you for your feedback and we hope to see you...

Reviewed 4 December 2016 via mobile

We stayed at Aria Apartments for our wedding weekend. The staff were so attentive and made sure we had everything we needed. They were interested in our celebrations and loved seeing our pictures afterwards. Lovely to have staff that care. We were within walking distance to the Crown and Southbank/Southwharf so a very convenient location. The room was clean and...

Thank Monique B
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear Monique B Thank you for taking the time to leave such a lovely review of your stay. We thank you for sharing moments of your special day with us and were delighted to hear that everything went well. We hope to be welcoming you back to Aria in the near future. Kind Regards

Sydney, Australia
Reviewed 3 December 2016

Our apartment was fine although we were woken by the workers on the opposite side of the road building another high rise at 7 each day. The hallway outside was being painted and the smell of glue bothered us a bit. Check where you will be located in the building and perhaps avoid the city road side. Good location, friendly...

Thank Margaret P
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear Margaret P, Thank you for taking the time to review your stay at Aria. We are pleased that you found our staff friendly and the location a highlight. We are sorry to hear that you were affected by the fresh paint. We are in the final stages of our refurbishment with the lift lobbies our final part of the...

Reviewed 27 November 2016

Had a room on the 40th floor fantastic views and great facilities. Excellent nights of sleep. We took Qld weather with us and brought it back home when we left so didn't need all those warm clothes after all but you just never know. Walking distance to everything, close to the Melbourne markets and Casino. Cooked breakfast every morning to...

Thank Jenny T
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear Jenny T, Thank you for taking the time to leave your valued feedback. The 40th Floor apartment does have a wonderful view! It is great that you found our facilities as a stand out for you. Once again thank you for your review as this helps us see where we can assist in exceeding our guests expectations. We hope...

Tokyo Prefecture, Japan
Reviewed 27 November 2016 via mobile

The rooms were very clean and nicely decorated! Felt like home away from home! The staff were friendly and helpful! I even got a room upgrade! I loved that I could do my laundry every day since I had my own washer and dryer. The location is a bit outside the Free tram zone but I didnt mind. Convenience store...

Thank Sandy G
Jo C, Front Office Manager at Aria Hotel Apartments, responded to this review

Dear Sandy G, Thank you for leaving such a lovely review. It is always great recognition when our guests feel this as a home away from home. We do hope to see you again in the future on your next visit to Melbourne. Kind Regards

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Hotel Apartments features 1, 2 and 3 bedroom boutique serviced apartments in an excellent location with FREE UNLIMITED WIFI. Choose from 3 ranges of product ; Your Favourite (4.5 star), Your Style (4 star) and Your Comfort (3.5 star) All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more   less 

Additional Information about Aria Hotel Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Region: Australia > Victoria > Melbourne > Southbank
Price Range: ₹ 7,031 - ₹ 19,592 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aria Hotel Apartments 4.5*
Number of rooms: 120
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
Hotel Style:
#94 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Aria Hotel Apartments staff and other travellers.
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Questions? Get answers from Aria Hotel Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one higher up and facing sea”
 of 5 bubbles 845dent, 5 Nov 2016 | Read review
“Ask for a room away from the motorway”
 of 5 bubbles redtess, 27 Oct 2016 | Read review
“higher floors and with river views are further away from traffic therefor are quieter.”
 of 5 bubbles littleraretraveller, 15 Oct 2016 | Read review
“Rooms on the west side will give you less light in the mornings”
  • Kitchen
 of 5 bubbles jdelor, 6 Oct 2016 | Read review
“Higher floors have the best views”
 of 5 bubbles OzTrav1, 25 Sep 2016 | Read review
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