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Carlton Clocktower Apartments

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Traveller (31)
Dining (7)
Room & Suite (6)
Overview
255 Drummond St, Melbourne, Victoria 3053 Australia See on map
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Rooms
Kitchenette
Concierge
Dry Cleaning
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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1 - 5 of 89 reviews
Reviewed 21 July 2018

Appalling customer service. No words to describe the arrogance of management. Location great, but the hotel a few doors up the road is a much better option. Unfortunately, I was forced to book a room at the clock tower apartments as there was no availability...More

Thank Jan M
Response from carltonclocktower, Front Office Manager at Carlton Clocktower ApartmentsResponded 23 July 2018

Dear Jan, As I am the person you dealt with might I remind you that our customer service was extended to you when we first changed your booking dates, our service was extended to you beyond our non cancellation policy which you acknowledged when shouting...More

Reviewed 3 April 2018

I know I've only given it an average rating but I didn't see anything amazing about the apartment but then I also didn't see anything to complain about either. Everything worked, it was spacious, all good. But don't underestimate the location. I've never seen so...More

Thank Dam1en
Response from carltonclocktower, Front Office Manager at Carlton Clocktower ApartmentsResponded 5 April 2018

Thank you for your review and we are glad that you enjoyed your stay with us here at the Clocktower, and we look forward to seeing you again on your next visit to Carlton

Reviewed 5 January 2018 via mobile

I’m not sure what some people have been complaining about regarding this place. It’s clean, comfortable, has everything you need and is an awesome location. The staff were very friendly and helpful on check-in, helping us by locating a park our taller vehicle would fit...More

Thank RachelK1980
Response from carltonclocktower, Front Office Manager at Carlton Clocktower ApartmentsResponded 5 April 2018

Thank you Rachel for your review, and you are quite correct in pointing out that the pricing of our FULL apartments with Full Cooking facilities, own laundry, and lounge/dining areas are very affordable versus a Hotel Room. We are glad that you enjoyed your stay...More

Reviewed 5 December 2017 via mobile

My towel fell apart in my hand, the room was very old, carpet worn, had a musty smell and the mattress is old and hard. I spoke to the owner Christopher on checkout who tried to tell me that it was the laundry’s fault that...More

2  Thank GSE73
Response from carltonclocktower, Front Office Manager at Carlton Clocktower ApartmentsResponded 7 December 2017

Dear Greg, Thank you for your review. All of our linen is supplied and laundered by a commercial laundry and is not owned by the Hotel, but i apologise to you again for your experience with the Towel. All of our STANDARD apartments are a...More

Reviewed 30 November 2017

Arrived at 1030pm to find the accommodation is spread through a set of complex offices, privately rented offices, residences and some overnight rooms. After wandering around for 40 minutes trying to locate the reception (not well signposted at all), found they had closed early. Sign...More

3  Thank ashackleton4
Response from carltonclocktower, Front Office Manager at Carlton Clocktower ApartmentsResponded 5 April 2018

Thank you for your review, and it is unfortunate that you were unable to follow either the map or the written instructions on how to locate your apartment - perhaps other Hotels with higher star ratings and staff than ourselves would be available at midnight...More

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About
Description
Carlton Clocktower Apartments is location, location, location, and is situated in the heart of Carlton's famous Lygon Street precinct - Australia's restaurant capital - where cosmopolitan charm and lifestyle is More evident in the range of over 300 shops, cafes and restaurants on offer, which will tempt all of your senses and leave long lasting impressions. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Air Conditioning
Babysitting
Concierge
Dry Cleaning
Laundry Service
Microwave
Refrigerator in room
Self-Serve Laundry
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Style
Business
,
Luxury
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Hotel Style
Business
,
Luxury
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
26
Price range
US$ 92 - US$ 195 (Based on Average Rates for a Standard Room)
Formerly known as
Quest Carlton Clocktower
Also Known As
Quest Carlton Clocktower Melbourne
Location
Australia > Victoria > Melbourne > Lygon Street
Hotel class
Hotel Style
Business
,
Luxury
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
26
Price range
US$ 92 - US$ 195 (Based on Average Rates for a Standard Room)
Formerly known as
Quest Carlton Clocktower
Also Known As
Quest Carlton Clocktower Melbourne
Location
Australia > Victoria > Melbourne > Lygon Street
Photos
Traveller (31)
Dining (7)
Room & Suite (6)
Family and Play Areas (1)
Nearby
Lygon Street
If you want real parmesan, cut from the block, grated
over your pasta with a twist of style, this is the
place. Until recently, this neighbourhood was home to
the notorious ‘Carlton Crew,’ a pseudo mafia who
started their day with a local espresso. They are
gone, but the espresso still runs strong in this
Little Italy which has something for everyone.
Starched white tablecloths, candles, pizza the way
...More
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Quest Carlton on Finlay
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Quality Hotel Downtowner on Lygon
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Nearby RestaurantsSee all 4,579 nearby restaurants
Il Cantuccio
490 reviews
.13 km away
DOC Pizza & Mozzarella Bar
551 reviews
.14 km away
Donnini's Restaurant
240 reviews
.12 km away
Papa Gino's Pizza Restaurant
386 reviews
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Nearby AttractionsSee all 1,347 nearby attractions
Melbourne Museum
3,880 reviews
.45 km away
Lygon Street
1,039 reviews
.31 km away
Carlton Gardens
96 reviews
.38 km away
The Ian Potter Museum of Art
44 reviews
.45 km away
Questions & Answers
Ask a question
travelniving
5 October 2018|
Answer
Response from carltonclocktower | Property representative |
There are no A/C's in the bedrooms of either our Standard or Executive apartments, but i believe that there are other Major Branded Apartments close by which do.
0
Votes
Room Tips
"Careful when booking from hotel sites. Check directly on their homepage first."
Dam1en
2 Apr 2018
Read review
"Stay elsewhere if you want a good room"
ashackleton4
29 Nov 2017
Read review
"There is a small amount of free WiFi then you have to pay."
debbiet830
27 Sep 2017
Read review
"DO NOT STAY Under any circumstance"
cougs01
4 Jan 2017
Read review
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