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Nice welcoming on arrival from reception staff & valet parking staff were excellent. Breakfast was OK. Room very spacious, clean & quiet. Good access over bridge to Crown Towers & Casino. So easy access over bridge to Restaurants in Crown Towers.
Had a room with a view facing away from Melbourne on New Year's Eve last year. Was a standard room.
Rooms were large, had two queen beds, beds and pillows were really comfortable, similar to the Hilton.
The bathroom was large, had an oversized shower...More
Crown lived up to their reputation. Service was second to none. They did have a great value deal which included valet parking. We found this to be a great service with prompt and professional attendants. The hotel pool was fantastic, warm inside while outside the...More
Thank Alistair D
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 17 June 2016
Thank you for your fantastic 5 star review, Alistair! I was delighted to read that you enjoyed your recent stay at Crown Promenade Melbourne.
There are certainly some great value deals currently running and I was pleased to note you enjoyed the service from the...More
Every staff member was exceptionally friendly and professional, I felt at ease and welcome. The room was beautiful with lovely views, clean and very comfortable. Room service was prompt and the food was great. As usual, a very enjoyable stay at Promenade.
Have stayed at both Metropol and promenade. Promenade has a friendlier atmosphere and better service. Good value for money and great location. Easy to get to conference centre. Just a short walk to enter casino. Room was very quiet and view of fire balls was...More
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Response from CrownHotelsGM | Property representative |
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability... More
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability.
Please feel free to contact our reservations team for further information.