We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crown Promenade Melbourne

Show Prices
#24 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crown Promenade Melbourne
Crown Promenade Melbourne
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,282 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crown Promenade Melbourne
See the most recent reviews
Showing 2,190: English reviews
Footscray
Reviewed 24 January 2016

I have stayed at all Crown Hotels in Australia except for Crown Promenade Perth. And while this hotel was still very well fitted out (as they all are), this has to be my least favourite. The service was ok, my boyfriend was getting in quite late (I didn't check in until about 7:30pm and none of my requests were received...

 Report
Helpful?
Thank Melissa P
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review our hotel. Whilst it was pleasing to learn you found the room a “good size and beautifully fitted” I was disappointed to learn of the other elements of you visit which didn’t meet your expectations. Without knowing the specifics of your room type and requests it’s difficult to understand why you were...

Melbourne, Australia
Reviewed 24 January 2016 via mobile

We had the king room with two beds and I must say the place is clean. Toilets are still well maintained. Quiet hallways and the city view is nice, day or night. A bit of a walk going to other restaurants in Crown. Mesh is almost always full and busy, but that's Christmas eve when we stayed. Visited as a...

 Report
Helpful?
1Thank boq_S4
Surrey, England
Reviewed 23 January 2016 via mobile

This is a high-quality business and short vacation hotel on the south bank of Melbourne. Has excellent facilities although we did not use them. The cbd is just a short walk over the bridge but there are great and nearer restaurants on the south bank. The hotel is part of the Crown complex... Casino, shops, and other hotels on the...

 Report
Helpful?
Thank HT01
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific 5 star review! We value your positive review highlighting in a ‘snapshot’ some of the best aspects of staying at the Hotel. Thanks again and we look forward to welcoming you back soon. Sincerely Greg Moore General Manager

Brisbane, Australia
Reviewed 22 January 2016 via mobile

As a business traveller who is away more than I'm home, you really do get to see a massive cross section of hotels. This one is right up there with the best! Modern, spacious and very comfortable rooms, the bathroom was the size of some hotel rooms by itself! The check-in experience was efficient, polite and very professional- They had...

 Report
Helpful?
Thank Anthony M
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for the wonderful 5 star review! We love reading a review and hearing that a guest has had a very positive experience whilst staying with us, not to mention that you regard us a being “up there with the best”! Our diligent and hard working team will be delighted to learn there service was received as being “efficient, polite...

Sydney, Australia
Reviewed 22 January 2016

The queues at check-in were pretty long, but it was Australian Open fortnight. Once checked in, the rooms are well presented, comfortable and well serviced. The bar was quiet, which was nice and these service was with a great welcome and a smile. Check out was quick, down with a chat and a smile. Perfectly good hotel and pretty good...

 Report
Helpful?
Thank Coates2014
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent stay with us. We appreciate your kind words that the “rooms were well presented, comfortable and well serviced” and that all members of the team you encountered were welcoming with a “chat and a smile” with “good service all round”. Your heartfelt comments are what Hoteliers strive for everyday and provide us with the...

Stockton-on-Tees, United Kingdom
Reviewed 22 January 2016

This is a lovely hotel, well situated a 15 minute stroll from the city centre. Part of the Crown hotel and Casino complex, which is sited just over the road. Great breakfasts, and a reasonable priced bar. No laundry facilities. Request a corner room high floor. Lots of bars, bistros within 15mins stroll.Lovely walks along the Yarra river. If you...

 Report
Helpful?
Thank Mike B
Melbourne, Australia
Reviewed 22 January 2016

Hotel stay was fine however upon checkout when the clerk asked me if I used the minibar I advised yes I had a sparkling wine. Just wondering why this was not charged there and then with the rest of my bill. It appeared on my credit card a few days later as a new and seperate charge along with the...

 Report
Helpful?
Thank Justine N
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review your recent stay at the Hotel. After discussing your comments with the staff member who assisted you upon check-out, please accept my sincere apologies for the error in settling your account and the inconvenience this may have caused. Thanks again for the feedback and hopefully we can welcome you back for a...

Sydney, Australia
Reviewed 20 January 2016

I stayed one night at the Crown Promenade for work this month and it was everything I needed. The hotel is far enough away from the centre of the CBD I felt I had left the office, but close enough to everything I might need that night. There is a covered bridge that allows you easy access to the casino,...

 Report
Helpful?
Thank Leanne C
Perth, Australia
Reviewed 20 January 2016

My husband stays here when he travels for business, but this was our first leisure stay at the Promenade. We booked a corner king room and were allocated to the 14th floor. Check-in was easy and we were given a warm welcome. Our room offered spectacular views of the city, overlooking the river. We stayed just before the Melbourne Cup...

 Report
Helpful?
Thank aprilinperth
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the detailed review – we value your feedback from your recent stay with us. It was wonderful to learn you had an enjoyable stay with us, receiving a warm welcome is always a good start to a stay and our Front Office team seem to have made a positive first impression. We are fortunate to have uninterrupted...

Niddrie, Australia
Reviewed 18 January 2016

Room was beautiful and very clean. Every contact we had with staff was very impressive. Friendly and efficient. Food was delicious and very promptly delivered to the room. Great value large breakfast could barely eat it all! Will stay again.

 Report
Helpful?
Thank Rhonda C
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific 5 star review! To read that you found “every contact we had with staff was very impressive” is a tremendous compliment which will be shared and appreciated by our team. Our F&B team will also appreciate your kind words as they continuously strive to improve their product and service delivery. We look forward to welcoming...

806 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (639)
Viewed
Room/Suite (153)
Viewed
View from Room (82)
Viewed
Dining (8)
Viewed
Hotel & Grounds (65)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (66)
Viewed
Pool/Beach Area (19)
Viewed
Other (245)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (145)
Viewed
Amenities (20)
Viewed
Pool (13)
Viewed
Dining (25)
Viewed
Standard King Room (27)
Viewed
Studio (28)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Crown Metropol Melbourne
#23 of 158 in Melbourne
3,601 reviews
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 158 in Melbourne
2,117 reviews
Southbank
The Langham, Melbourne
The Langham, Melbourne
#5 of 158 in Melbourne
5,167 reviews
Show Prices
Show Prices
Show Prices
Docklands
Crowne Plaza Melbourne
Crowne Plaza Melbourne
#76 of 158 in Melbourne
1,363 reviews
Quay West Suites Melbourne
#10 of 158 in Melbourne
1,028 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: ₹ 10,669 - ₹ 26,901 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, TravelClick and getaroom.com so you can book your Crown Promenade Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
Ask a question
Singapore
7 months ago
Adelaide, Australia
4 months ago
10 months ago

See all questions (25)

Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very spacious”
 of 5 bubbles louiserN9740QK, 20 Mar 2017 | Read review
“Any high floor above 12 on the city side will probably give you a nice city view”
  • Level 16
 of 5 bubbles MarisaH237, 16 Mar 2017 | Read review
“Higher floor rooms will have good view”
 of 5 bubbles MeherK2016, 13 Mar 2017 | Read review
“Sign up to the Signature Club prior at Crown and get upgraded to a higher room.”
 of 5 bubbles OJJoey81, 12 Mar 2017 | Read review
“stay on top floors.”
 of 5 bubbles fionaa566, 11 Mar 2017 | Read review
5 of 5