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Birches Serviced Apartments

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Traveller (37)
Room & Suite (31)
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Overview
  • Excellent35%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (162)
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58
70
22
6
6
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LanguageEnglish
58
70
22
6
6
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All reviewssecure parkingpet friendly accommodationbig windows overlookingearly departurebbq areaone bedroom apartmenttransport linksinner cityapartment was cleansized bedminute walkeasy accesstram linepleasant stayconvenient locationpetscollingwood
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1 - 5 of 162 reviews
Reviewed 3 days ago via mobile

Staff are fantastic. Apartments are spacious and clean with everything you need. Close to public transport, supermarkets, takeaways, pubs. They allow dogs. Close to the city. Everything you could ask for.

Thank amyd4846
Response from Frontdesk160, Manager at Birches Serviced ApartmentsResponded 2 days ago

Thank you for posting your feedback following your recent stay with us; it is appreciated and we do hope to have the opportunity of welcoming you back again soon. Kind regards Alan

Reviewed 3 weeks ago via mobile

Room very spacious and mostly clean. I say mostly because it could do with a big spring clean. Site states rooms were recently refurbished... if this is the case it was done on the cheap. The rooms are very tired ... carpets stained, old bathroom,...More

Thank Kaz D
Response from Frontdesk160, Manager at Birches Serviced ApartmentsResponded 2 weeks ago

Thank you for taking the time to post your feedback following your recent stay with us. We are still progressing with getting each apartment painted and new carpets laid, however the summer was jammed with visitors so we haven’t been able to get into the...More

Reviewed 4 March 2018 via mobile

The apartment we had at Birches was light and airy and very clean. We felt as though we were in a tree house with the beautiful birches outside our window. The bathroom is a bit small, but there was plenty of hot water and the...More

Thank Shan and Harry F
Response from Frontdesk160, Manager at Birches Serviced ApartmentsResponded 7 March 2018

Hi Shan & Harry Thank you for taking the time to post your feedback; it is appreciated and we look forward to welcoming you back to Birches again soon. Kind regards Alan & the Birches Team

Reviewed 22 February 2018

Incompetent and unapologetic staff, It was one problem after another. The rooms, although clean, were very very run down, chipped paint, stained carpets etc. Very dangerous shower/bath, and totally unaccessable to disabled people.

Thank Carly W
Response from Frontdesk160, Owner at Birches Serviced ApartmentsResponded 7 March 2018

Thank you for taking the time to send through your feedback. It was disappointing to hear that are accommodation did not meet your needs.

Reviewed 21 January 2018 via mobile

We liked the location; just minutes from the Collingwood shops & Vietnamese restaurants and close to a tram line and less than 10 minutes by bike to the city. The apartment was clean and tidy and the staff really nice but the room needed a...More

Thank Trailflix
Response from Frontdesk160, Manager at Birches Serviced ApartmentsResponded 5 February 2018

Thank you for taking the time to post your feedback following your recent stay with us. Apartment refurbishment is on-going, with bath resurfacing and toilet suite upgrades forming part of the bathroom works. It was pleasing to hear that you found the apartment clean &...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 107 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 107 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (37)
Room & Suite (31)
Questions & Answers
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Paul H
8 January 2017|
Answer
Response from Loi J | Reviewed this property |
To my knowledge no balconies attached to rooms. The entrance to apartments is via outside balconies opening onto a courtyard for parking and BBQ area. Large picture windows in rooms .
0
Votes
Room Tips
"lovely view of nearby gardens from the top story"
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"Lower levels are best as no lift"
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"Room 19 has view of tree lined street and city skyline at sunset"
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"rooms on the side street are probably quieter - where we stayed"
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