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Clarion Suites Gateway

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#27 of 158 Hotels in Melbourne
Certificate of Excellence
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Clarion Suites Gateway
Clarion Suites Gateway
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1,036 Reviews from our TripAdvisor Community

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Showing 1,001: English reviews
Reviewed 14 October 2012 via mobile

Fantastic hotel that ticks all the right boxes - very clean, great staff, excellent food (super fast room service and sooo tasty). Priced well for location. Large LCD tv with free in house current movies. Pleasantly surprised to be upgraded (free) to a river view room with balcony - awesome view of Yarra, Southbank, Crown etc, near top on 17th...

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Helpful?
Thank MAnthonyAus
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear M. Anthony Thank you for taking the time to write a review regarding your recent stay with us at Clarion Suites Gateway, Melbourne! We really appreciate your positive comments about our location, rooms and service. We look forward to welcoming you back when you next visit Melbourne. Best Regards Cindy Colliver – Executive Office

Melbourne, Australia
Reviewed 14 October 2012

Some work colleagues and I recently had the pleasure of staying in a 2 bedroom interconnecting suite (1441 & 1442) over the weekend of Oct 12th. We were extremely impressed by the customer service experience and every aspect of this hotel! I arrived a little prior to check in which was no problem whatsoever for the staff as I was...

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Helpful?
Thank Jason W
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Jason, Thank you for your positive comments, we pride ourselves on our customer service and the team are very happy to hear they made your recent stay with us even more enjoyable, Thank you for posting your review and we do look forward to welcoming you back on your next visit to Melbourne. Best Regards Kelly Matthews - Executive...

Melbourne, Australia
Reviewed 11 October 2012

My wife and I spent a short "getaway from it all" in Melbourne for dinner and late night Jazz and stayed at the Clarion Gateway. The hotel was superb, the staff are very professional from the Front Desk to Room Service (which was awesome by the way). We were upgraded to a one bedroom suite overlooking the city lights, the...

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Helpful?
Thank Neil T
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Neil, Thank you for choosing to stay with us here at Clarion Suites Gateway and for taking the time to leave a review on Trip Advisor, it is always a delight to receive such positive feedback. We really appreciate your comments about our location, rooms and service and we look forward to welcoming you back when you next visit...

Melbourne, Australia
Reviewed 10 October 2012

My Partner and I stayed here in September to celebrate our anniversary. We were advised upon check-in that we had been upgraded from a studio room to a 1 bedroom suite. What a warm welcoming to receive a personalised letter in our room congratulating us of our anniversary and advising us there was a chilled bottle of wine in the...

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1Thank MelbourneAgent
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you so much for taking the time to leave a review on Tripadvisor and thank you for your lovely comments this is much appreciated. The team at Clarion Suites Gateway prides ourselves on our customer service and we are delighted to have helped you celebrate your Anniversary in Melbourne. We look forward to having the pleasure...

Columbia, MD USA
Reviewed 1 October 2012

I have stayed at this hotel twice and both times, it was a wonderful stay. The hotel overlooks the Yarro River and at night you get a great view of the torches at the casino across the river. It is just a couple blocks from downtown shopping and is along major tram lines. It is easy to get anywhere from...

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Helpful?
Thank Pat and Jim H
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Pat & Jim, Thank you for your comments and most importantly for allowing us to be of service to you, your continued patronage is well recognized and most welcome at our hotel. We are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location, amenities...

Cairns, Australia
Reviewed 27 September 2012

We recently spent 2 nights at this hotel. We were quite disappointed with the tired, dated look of our room and we were equally disappointed with the indoor heated pool which also looked dated and a little shabby. We have had much better value for money at other Melbourne CBD hotels. On the first day we ate lunch with a...

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Thank brucie12
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, We are disappointed to hear that your visit did not reach full expectations, and we offer you our sincere apologies for the inconvenience or disappointment that you experienced. Your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. Our primary focus is to strive to...

Sydney
Reviewed 26 September 2012

Was here twice for an very important exam and interview and couldnt have asked for more. It was my first time in Melbourne and the staff were very helpful and friendly with directions. Rooms were clean and very quite at night. Room service food was excellent and arrived almost immediately. I would recommend this hotel for any important business trips!

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Helpful?
Thank blank_blank1
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review and the lovely comments about our facilities, rooms, food and service, your feedback is much appreciated. We look forward to welcoming you back on your next visit Melboune. Best Regards Kelly Matthews - Executive Office

Perth, Australia
Reviewed 21 September 2012

Top class apartments, with all mod cons. Even a washer/dryer for the laundry in the modern kitchen. And what a great location. We walked everywhere, even to the MCG to watch a footy game. But if you didn't want to walk, the free tram was very close, and the train station down the road. The hotel restaurant was great with...

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Helpful?
Thank Jan P
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Jan, Thank you for your comments, we take pride in our feedback and appreciate you taking the time to post your review. We look forward to welcoming you back again soon. Best Regards Cindy Colliver – Executive Office

Perth, Australia
Reviewed 20 September 2012

My husband and I went to Melbourne for our honeymoon and our first holiday together we didn't book our flights or accom until after the wedding so we could see how much we got in our wishing well, we were told to stay at Clarion suites by a friend of mine so we checked it out and got a few...

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2Thank Jaci G
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Jaci, Thank you so much for taking the time to leave a review on Tripadvisor and thank you for your lovely comments this is much appreciated. The team at Clarion Suites Gateway prides ourselves on our customer service and we are delighted to have helped you celebrate your Honeymoon in Melbourne. We look forward to having the pleasure of...

Melbourne, Australia
Reviewed 18 September 2012

Booked a surprise weekend away for my wifes birthday and had a great time here. The accomodation was first rate,not to mention the free champange on arrival. Very clean, modern and excellent location for tourist and locals. Fabulous facilities and the staff were so helpful. Well done!!

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Helpful?
Thank paul m
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Paul, The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us and that our rooms, facilities and service met your expectations. We look forward to seeing you return in the future. Best Regards Cindy Colliver - Executive Office

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 7,310 - ₹ 18,976 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for balcony overlooking river”
 of 5 bubbles joebloggsSouthStaffs, 11 Mar 2017 | Read review
“rooms facing the crown entertainment”
 of 5 bubbles 69pram, 11 Mar 2017 | Read review
“High rooms best”
 of 5 bubbles PeterL675, 24 Feb 2017 | Read review
“Choose another hotel.”
 of 5 bubbles Pete_Williams_100, 8 Feb 2017 | Read review
“Staying near the lift is not a problem as there is a double door system to keep the hallway noise out.”
  • Not bad considering we had only booked a standard room
 of 5 bubbles , 28 Jan 2017 | Read review
5 of 5