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Clarion Suites Gateway

Hotwire.comUS$ 92*
View Deal
#31 of 159 Hotels in Melbourne
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 114*
US$ 92*
Great Deal
US$ 100*
US$ 100*
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Clarion Suites Gateway
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1,064 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Suites Gateway
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Showing 1,027: English reviews
Gold Coast
Reviewed 30 May 2013

Stayed for 3 nights in a studio riverview room. Was about $210/ngt. Was nothing flash, which I expected from a 4.5 star hotel. The room was clean, but dated. The bathroom set up was a bit strange with the sink open from the entry way and the bath and toliet with a door. The bed was extremely low and sunk...

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Helpful?
1Thank Melissa S
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Melissa, Thank you kindly for your review, this is certainly most appreciated, as it allows us to assess and monitor our service levels. Although we did not have any input in the bathroom design, it serves the purpose of offering additional privacy, due to the separation of the bathroom basin. Our beds are specifically Sealy posturepedic designed and offer...

Australia
Reviewed 29 May 2013

The location is great to explore the city CBD and the tariff through wotif.com was excellent. Single bedroom with kitchen facilities was excellent. Free city circle tram outside the door and only a short walk to the Star casino. We would come back

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Helpful?
Thank mrdonaldmac
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, we appreciate that you enjoyed the facilities and location of the Hotel. I would also like to assure you that our Food & Beverage Manager has been advised of your comments and the need for improved service standards, thank you for bringing this to our attention, we will ensure more customer service...

Melbourne, Australia
Reviewed 24 May 2013

Well, believe it or not...the bed was so lame that it sloped down from my head towards my feet and then on an angle from the centre towards the edge. It was such a bizarre feeling to try and sleep when your body senses that the it is at the completely wrong angle. This hotel claims to be 4.5 stars...

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Helpful?
Thank Sheriff1969
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you kindly for your review, this is certainly most appreciated. Our beds are specifically Sealy posturepedic designed and offer a 10 year quality guarantee. Generally we receive great comments that these beds offer, however, the only concern which we have is that the castor system at times fails, therefore given an uneven mattress experience. Our housekeeping...

Corowa, New South Wales, Australia
Reviewed 14 May 2013

After our previous enjoyable stay at this hotel we returned in early February to celebrate my husband's birthday. We stayed in a different room with a splendid view of the river and were able to watch the rowers early every morning as well as the splendid fireworks display for the Chinese New Year. After consultation with the ever friendly and...

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Helpful?
Thank Helen H
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Helen, Thank you for taking the time to leave a review on tripadvisor, your continued patronage is well recognised and most welcome at our Hotel. We appreciate that you enjoyed our location and all that Melbourne has to offer and we look forward to welcoming you back when you next visit our lovely city. Kind Regards Cindy Colliver –...

South East England, United Kingdom
Reviewed 11 May 2013

Arrived at 1.30 am Sunday morning a drunk arrived with us ! The rooms are getting a little tired in this establishment and some of the staff in the cafe are a bit that way as well. But taking a balanced view the position is great for all the sights and if you can get a river view room on...

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Helpful?
Thank 2_Romantics
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for leaving a review on tripadvisor, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. We appreciate that you enjoyed our location and as a measure of improvement we are already planning for a refurbishment program, generally we like to keep furnishings...

Caloundra, Queensland, Australia
Reviewed 7 May 2013

So we stayed here because of the apartment facilities and the proximity to the venue that we were attending for a conference. Things to consider when staying here...the train and the trams are right outside your bedroom window. There is double glazing on the bedroom window, but if you're a light sleeper, perhaps consider staying somewhere else. There are no...

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Helpful?
Thank Melanie B
CSGManagement, Manager at Clarion Suites Gateway, responded to this review

Dear Melanie, Thank you for your review, your feedback is much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. You are correct, the bedroom windows are double glazed; therefore we do recommend that the bedroom door is closed before retiring, so that the double glazing is more effective. I would...

Prestwick, Scotland
Reviewed 3 May 2013

Recently stayed at the Clarion suites in Melbourne for four nights during an extended trip to Australia to visit family. On arrival after a very long flight at 08.30 am we were greeted by a very friendly and helpful receptionist and were delighted to discover our suite was ready for us and this allowed us to get a few hours...

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Helpful?
Thank richards521
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location, room, views and all that Melbourne has to offer. Brett is delighted that he was able to make your stay more enjoyable. We look forward to...

Melbourne, Australia
Reviewed 3 May 2013

We were given a gift voucher for one night. We were to be going to a show that night. We booked in to The Clarion Suites Gateway early afternoon and relaxed in our room mostly. Our room gave us great views of the Yarra river and city buildings, etc. A cafe/bar is available for guests. The main staff we had...

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Helpful?
Thank Neil C
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Neil, Thank you for taking the time to leave a review on tripadvisor, we really appreciate your positive comments about our rooms, views, staff and service. We look forward to welcoming you back to the Clarion Suites Gateway. Kind Regards Cindy Colliver – Executive Office

Hobart
Reviewed 2 May 2013

We booked this hotel through a mystery deal on a third party website so got a very good deal considering we were staying over the Anzac Day public holiday.We had a one bedroom suite on the 15th floor but no view which didn't really bother us. The room was clean and well maintained, the beds were comfortable with extra pillows...

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Helpful?
Thank TassiePrue
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for choosing Clarion Suites Gateway for your recent stay in Melbourne, and for sharing your experience on tripadvisor. We are delighted that you enjoyed your time with us and we hope to welcome you back again soon. Kind Regards Kelly Matthews – Executive Office

Sydney
Reviewed 1 May 2013

Service is very good. Excellent for the coffee lovers. Try to get room with river view, its really great at night and afternoon. Don't have the chance to try their food. The room prepared well. Hotel location is great for shopping and other places in the city.

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Helpful?
Thank m76gmm
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at Clarion Suites Gateway, Melbourne. We really appreciate your positive comments about our location, rooms, restaurant and service and we look forward to welcoming you back in the near future. Kind Regards Cindy Colliver – Executive Office

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 6,794 - ₹ 15,275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
17 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view room on high floor for best view”
heatherm43, 21 May 2017 | Read review
“High floors more quiet”
holidayhopefuls, 7 May 2017 | Read review
“Choose a room in front so you can see the river.”
dhkelch, 30 Apr 2017 | Read review
“Make sure your room isn't beside the lift!”
TravellerRod, 24 Apr 2017 | Read review
“Rooms without river view probably quieter.”
cougs01, 17 Apr 2017 | Read review
5 of 5
Hotwire.com
US$ 92* /night
View Deal
Orbitz.comUS$ 100
Expedia.comUS$ 100
CancelonUS$ 114
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*Disclaimer
Prices are for 1 room, 2 adults
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