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Somerset on Elizabeth, Melbourne

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#40 of 157 Hotels in Melbourne
Certificate of Excellence
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Somerset on Elizabeth, Melbourne
Somerset on Elizabeth, Melbourne
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672 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Perth, Australia
Reviewed 3 days ago NEWvia mobile

If your staying in Melbourne and want to experience the fantastic shopping and dining experiences this city has to offer Somerset apartments 1 minute from the Emporium shopping complex and up the road from fantastic restaraunts.

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Helpful?
Thank nathanbrowne
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Selected Somerset because of its central location where tram services were easily available, its 2 bedroom apartment had 2 bathrooms which were important to us as there were 4 of us in the apartment and the other amenities including washing and drying machines for laundry.Staff were friendly and efficient. However in the room where I stayed the mattress sagged. Complained...

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Thank Hasher88
Sydney, Australia
Reviewed 4 days ago NEW

Location was right in the center of the city, with great views and close to everything. The staff were all so friendly and helpful. The apartments were clean and daily services were great. Facilities - were just what you want in an apartment

Review collected in partnership with this hotel
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Thank catherine_pearsall98
Brisbane, Australia
Reviewed 5 days ago NEW

I have stayed here several times and the location, the service and the amenities I can say is fantastic. I would definitely rate this property and the service provided to us as 10/10 nothing was too much bother

Review collected in partnership with this hotel
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Helpful?
Thank Greg T
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Greg T, Thank you for continuing to stay with us here at Somerset on Elizabeth. As always, it is simply a pleasure to welcome you back and to learn that you have enjoyed your stay each time. If you have not already, we would love to invite you to sign up and become an Ascott Online Advantage member. This...

Melbourne, Australia
Reviewed 1 week ago

Staff in reception exceptional. We arrived an hour or so early as we wanted to look around town and we had valet parking. There is not a lot of street parking available at book-in time as we were in the centre of the city but staff made it easy for us. Our room was ready when we got there which...

Review collected in partnership with this hotel
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Helpful?
Thank Gailene D
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Gailene D, Thank you for your kind words. We are delighted that you thoroughly enjoyed your recent visit, so much so that will consider staying with us again already! We’re terribly sorry that there was a lingering smell in your room. I have shared your comments with our Residence Manager to follow up with our Team and to ensure...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

My wife and I stayed for 9 nights. Nothing to complain and overall very satisfied. Location is superb with easy access to public transport and shopping area. Helpful and friendly staff who are always courteous. Room is looks clean and fresh. Will recomment Somerset on Elizabeth to anyone looking for a good stay in elbourne.

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Thank mohdnasira2017
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear mohdnasira2017, Thank you for such glowing review. I was delighted to learn that you had such a wonderful time here at Somerset on Elizabeth, so much so that you would recommend us to your friends and family. We hope that you were able to check off your Melbourne bucket list with ease and we very much hope to have...

Bundaberg
Reviewed 2 weeks ago

Great service. Staff extremely friendly and helpful. Wonderful location. So close to trams, shops, restaurants. Apartment very clean. Having the kitchen was great for when we were too tired to go out for dinner. And having the latest movies available to watch saved us going to the cinema late at night.

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Thank deborahgL9505OZ
Canberra, Australian Capital Territory, Australia
Reviewed 2 weeks ago via mobile

Booked the hotel due to price and location. Free tram area and great shopping mall next door. Parking a bit of a nightmare..lucky dip on getting a spot out front to drop bags off but small issue in comparison to where it is.

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Thank Swampy L
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Swampy L, Thank you for your sharing your experience with us and our TripAdvisor Community. It was great to read that you found our location to be most ideal, with the free trams just outside our Serviced Apartments and the Emporium virtually next door to us. I’m sorry that you had some trouble locating a car parking spot. Should...

Johor Bahru, Malaysia
Reviewed 3 weeks ago

Location convenient, friendly staff. The room is very comfortable and my kids very enjoy staying in this place. Child friendly room. We easily explore the city as the location is in the city centre. Would recommend to my friends.

Review collected in partnership with this hotel
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Helpful?
Thank Tiffany H
fhairie, General Manager at Somerset on Elizabeth, Melbourne, responded to this review

Thank you so much Tiffany H for your review. We are delighted to hear you and your family enjoyed our perfect central location. Yes, everything is at our doorstep, or so close, thanks to the free tram! And our apartments are truly a great option when travelling with kids; it’s so convenient to have some extra space plus a kitchen...

Reviewed 3 weeks ago

The location is perfect, in the middle of CBD only walking distance to Melbourne Central, St Francis Catholic Church and only 1 tram stop to Queen Victoria Market. The apartment was clean, however it needs an upgrade. Some items are old and worn out, the air conditioner stopped working 1 night made the room very hot, luckily my dad was...

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Thank Lilie C
Shannon R, Marketing Executive at Somerset on Elizabeth, Melbourne, responded to this review

Dear Lilie C, Thank you for taking the time write a review for us. I sincerely apologise that there was an issue with our air conditioning unit on one of the nights that you stayed with us. If you haven’t already, we would really appreciate you getting in touch so that we can find out exactly which apartment you were...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Somerset on Elizabeth Melbourne is located in the heart of the city's central business district with a labyrinth of lane-ways, restaurants and shopping precincts only moments away. Positioned perfectly for both the business and leisure traveller, Somerset on Elizabeth offers the convenience of location and contemporary living, fused with the highlights of Melbourne's food, arts and entertainment culture. The modern serviced apartments offer 135 spacious one and two-bedrooms, each with separate living and dining areas, fully-equipped kitchens and modern amenities. The property also features a 24-hour reception, business centre services, complimentary wireless broadband internet and a meeting room; as well as a fully-equipped gym, jet pool, sauna and outdoor courtyard. It is easy to enjoy all that Melbourne has to offer when staying at Somerset on Elizabeth, with easy access to transport, sporting grounds, and theatres. As well as being ideally located within walking distance to Emporium Melbourne, the Strand Arcade, H&M as well as popular shopping precincts Bourke Street Mall and Melbourne Central. Somerset on Elizabeth is the gateway to experiencing Melbourne's famous precincts and ever-changing culture. ... more   less 

Additional Information about Somerset on Elizabeth, Melbourne

Address: 250 Elizabeth St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 8,510 - ₹ 14,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset on Elizabeth, Melbourne 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset On Elizabeth Hotel Melbourne
Hotel Style:
#33 Romantic Hotel in Melbourne
#36 Family Hotel in Melbourne
#39 Luxury Hotel in Melbourne
#73 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Somerset on Elizabeth, Melbourne staff and other travellers.
22 questions
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Questions? Get answers from Somerset on Elizabeth, Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The position of the stand lamp was a bit in the way of the wall mirror. Perhaps need to re-position the stand lamp.”
 of 5 bubbles mohdnasira2017, 3 Jan 2017 | Read review
“Ask for room that has a window overlooking Elizabeth street. Great view of New Year's Eve fireworks!”
 of 5 bubbles deborahgL9505OZ, 3 Jan 2017 | Read review
“I liked room 604 on the sixth floor”
 of 5 bubbles ausbiz, 30 Dec 2016 | Read review
“Request high floor. ”
 of 5 bubbles juliebA3584HC, 23 Dec 2016 | Read review
“We had rooms on Level 7 overlooking the car park and pool area, and no complaints. It was probably a bit quieter than facing the front.”
 of 5 bubbles Anne-Marie1963, 20 Dec 2016 | Read review
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