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Quest Southbank

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Quest Southbank
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604 Reviews from our TripAdvisor Community

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There are newer reviews for Quest Southbank
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Showing 598: English reviews
Wellington, New Zealand
Reviewed 6 days ago NEW

Poor start with perfunctory reception but game lifted with subsequent staff interactions. room was well equipped but hard to keep cool and then keep warm as Melbourne weather chopped and changed. Alarm clock was replaced and the drier needed fixing but was fixed quickly. Don't like shower over bath with no none slip mat or surface. I bought my own...

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Helpful?
Thank Ann C
Brisbane, Australia
Reviewed 6 days ago NEW

Clean and tidy, spacious two bedroom apartment was perfect for our stay. Easy walk to the city and excellent places to eat. The apartment was much bigger than expected and was perfect for us. The kitchen and laundry was also very useful.

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Helpful?
Thank caelch
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Caelch, Thank you for sharing your experience with us. It is great to her that you found our apartments spacious and clean. We look forward to seeing you again in the future. Kind Regards,

Greater Melbourne, Australia
Reviewed 1 week ago

Experience was good but had to take bedside lamp out to use mobile phone recharge. Unable to work wake up alarm so had to use mobile phone thus the need for extra power point in bedroom. Location was very handy for business incbd. Parking was adequate but very tight at end of ramps

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Helpful?
Thank 727allent
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 727allent, Thank you for taking the time to post your review. I am glad to read that you enjoyed your experience with us. Our reception team are always happy to help if you ever have trouble working anything in the apartment. We hope to see you again in the future. Warm Regards,

Greater Sydney, Australia
Reviewed 1 week ago

Great location, awesome coffee shop / bar next door, nice staff well appointed rooms. Easy walk to the Casino and the Theature. Definitely great value for money and would recommend to anybody coming to a Melbourne for a weekend away

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Thank H2755NTbrads
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear H2755NTbrads, Thank you for taking the time to post your review. It is great to see that you found our staff friendly and our apartments well appointed. It also great to hear that you would stay with us again and we look forward to welcoming you back in the future. Kind Regards,

Adelaide, Australia
Reviewed 1 week ago

Housekeeping needs to be more diligent. Apart from that the appartment was lovely & so close to where we needed to be, which was next door. Staff were excellent & very friendly. Would definitely stay there again.

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Helpful?
Thank barbarahL5237ZO
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear barbarahL5237ZO, thank you for taking the time to upload your review. We appreciate your feedback in regards to the housekeeping and will definitely pass this on. It is great to see that you found our staff friendly and helpful. We look forward to welcoming you back again soon. Kind Regards,

Sydney, Australia
Reviewed 1 week ago

A quality property with plenty of room to spread out and relax. Very fairly priced in a good location close to everything that happens in and around Southbank. Secure car park - bit of a maze getting to and from lifts but really that is not a big deal . I'll definitely be back .......

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Thank Gerard R
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Gerard R, Thank you for taking the time to post your review. I am glad to hear you have enjoyed your stay and that your will be back. We look forward to seeing you again soon. Kind Regards,

Greater London, United Kingdom
Reviewed 1 week ago

A few problems with the room and facilities but they were hopeless in forwarding a coat left behind,. It took over a week to send it to NZ, by which time we had already returned to the UK. They required photocopies of both sides of a credit card and photo ID just to pay the postage. Probably broke all the...

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Thank regb409
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear regb409, Thank you for posting your review. We appreciate feedback about our apartments as we are always trying to improve them. In regards to the posting of your jacket, when posting items overseas the is a security policy that needs to be followed when do so. I apologies for any inconvenience caused but unfortunately this was something that cant...

Melbourne, Australia
Reviewed 1 week ago

This accommodation was very good, clean spacious apartmnet. IT is in a fantastic location which is close to southbank and easy walk to Melbourne CBD and the the sporting precinct. Very friendly staff.

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Helpful?
Thank debbieT8848RC
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear DebbieT8848RC, Thank you for taking the time to post your very. I am glad to hear that your found our apartments spacious an clean. We hope to see you again soon. Warm Regards,

Wellington, New Zealand
Reviewed 1 week ago

Pity that small maintenance issues were not attended to as this gave a poor impression of an otherwise good service. Leaking shower doors, backs of wardrobes loose, washing machine broken. toilet hinge covers missing.

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Helpful?
Thank davidwaynew2016
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear Davidwaynew2016, Thank you for uploading your review. We take your concern about our maintenance issues seriously and are always looking at way to improve our property so we do appreciate your honest feedback. Hopefully you will stay with us again and then hopefully you can enjoy the same experience that the far majority of our guests receive. Warmest Regards,

Portland, Australia
Reviewed 2 weeks ago

Very good property. Great location. A bit pricey but other than it's great. Staff very friendly and have carparking aswell. I've stayed here the last few times I've been to Melbourne and always check for availability when coming

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Helpful?
Thank 500mirandae
Jeremy L, General Manager at Quest Southbank, responded to this review

Dear 500mirandae, Thank you for sharing your experience. It is always nice to hear from regular guest and that you find our staff friendly. We look forward to seeing you again soon. Warmest Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 

Additional Information about Quest Southbank

Address: 16 Kavanagh St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: ₹ 7,660 - ₹ 24,038 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Southbank 4.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne
Hotel Style:
#44 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest Southbank staff and other travellers.
8 questions
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Questions? Get answers from Quest Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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