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Quay West Suites Melbourne

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#12 of 156 Hotels in Melbourne
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Quay West Suites Melbourne
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1,014 Reviews from our TripAdvisor Community

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There are newer reviews for Quay West Suites Melbourne
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Showing 990: English reviews
Woodford, United Kingdom
Reviewed 2 weeks ago

Having travelled thousands of miles over the years and stayed in great properties, I have to say that Quay Plaza is up there with them. The position is amazing right by the Yarra river, walkways running tracks botanic gardens all close by. We walked in greeted by the lovely Helena and Cathy, who I just adored. I naturally didn't like...

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Helpful?
1Thank DuquesaLondon
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks you for the great review, we appreciate the feedback.I am pleased we got the suite type and view right for you . I will let the girls know your feedback. We look forward to welcoming you back .

Shearwater, Australia
Reviewed 2 weeks ago via mobile

From the minute we pulled up and was greeted by Garry the very friendly valet, our stay here was superb. Check-in went smoothly and friendly. We had a one bedroom apartment on the 14th floor with amazing city views. The apartment was super clean with lovely amenities. Headed down for breakfast the next morning and it was the young man...

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Helpful?
1Thank Sweetlady1968
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, Gary and Malcolm will be thrilled with your feedback. It is always nice to know we have provided the appropriate service. The team look forward to welcoming you back.

Bunbury, Australia
Reviewed 2 weeks ago via mobile

One of the best hotels we've stayed at. Will definitely be coming back here😎👍price was excellent, rooms excellent, bed freakin awsome and view excellent.👍 Close to the river with everything at a walking distance.

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Helpful?
Thank dannygiblett
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we do have an awesome view and pleased you had a great stay.

Bendigo, Australia
Reviewed 3 weeks ago

Quay West Suites must have a claim on being the best hotel in Melbourne. We spent just the one night. Location - nicely tucked in behind Hamer Hall with ready access to South Bank and the Arts precinct. So, it's close to Flinders Street Station and St Kilda Road trams. Rooms - We were on the 20th Floor in a...

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Helpful?
1Thank Semperpronto
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for being one of our members, we are pleased you enjoyed the stay.

Reviewed 3 weeks ago via mobile

Fab location. Spacious room with everything you need. Serviced daily with clean sheets and towels. Friendly staff and lovely breakfast with so much variety. Only gripe was the shower was so small. Other than that we had a fabulous stay and will definitely be back!

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Helpful?
1Thank Clarebear66
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are upgrading our bathrooms this year so we look forward to showing you these next time you choose to stay with us.

Columbus, OH
Reviewed 3 weeks ago via mobile

We wanted a 2 BR unit with small kitchen and this is great. It is near the river and restaurants and all CBD sights. The main thing to know is that the washer/dryer is a tiny, combination unit. I had planned to do laundry in Melbourne but this unit is tiny and you can't dry while something else washes. I...

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Helpful?
Thank summercruiser
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the feedback.

Melbourne, Australia
Reviewed 3 weeks ago

Excellent service, reception efficient, pleasant and very helpful. Facilities great, pool good, room very clean.. easy walking to restaurants, shopping and public transport Valet parking, high chair available.

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Helpful?
1Thank Annem J
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the feedback, we appreciate the feedback.

Broadbeach, Australia
Reviewed 3 weeks ago

Stayed 2 nights late Jan 2017. Our room was a one bedroom suite with balcony, overlooking the Yarra River and Melbourne CBD. Room was spotless, kitchenette had everything you would want on a short stay, bed was fantastic as was the bed linen. Room service menu is quite extensive, well priced and our meals were superb. Would recommend this place...

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Helpful?
1Thank Peter J
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks for the review, we appreciate the feedback.

Sydney, Australia
Reviewed 3 weeks ago

Stayed in a 1 bedroom suite for 2 nights for business. Suite was spacious with kitchen, living area, bedroom and bathroom. Rooms were large and airy. I wasn't high enough to get a view but there was also a large outdoor area. Positives - big rooms, very friendly staff, location on riverbank. Cons - sheets were a little scratchy, the...

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Helpful?
1Thank DC1977
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the feedback.We have a refurbishment scheduled this year so we look forward to showing you this when you stay next.

Reviewed 4 weeks ago via mobile

Our experience at the Quay West Suites was definitely an experience. We had to stay during the Australian Open which meant inflated rates of 3 times the standard. We were visiting for other personal reasons and conceeded to pay over $600 each night for 1 bedroom suite. On the 1st night of our 3 night stay we were sleeping in...

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Helpful?
1Thank romboya
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are disappointed to learn of your experience. We have spoken directly now and we appreciate your patience whilst we resolved the matter.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: ₹ 11,747 - ₹ 23,082 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and ACCOR so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
13 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a view on a higher level, and king bed”
 of 5 bubbles bree_25, 21 Feb 2017 | Read review
“Accor Plus membership definitely offers advantages.”
  • Enough said!
 of 5 bubbles antonym987, 15 Feb 2017 | Read review
“Rooms overlooking the Yarra”
 of 5 bubbles Annagran, 13 Feb 2017 | Read review
“River views”
 of 5 bubbles DuquesaLondon, 10 Feb 2017 | Read review
“Upper floors will be quieter, river views are great.”
 of 5 bubbles Semperpronto, 5 Feb 2017 | Read review
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