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Sofitel Melbourne on Collins

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Traveller (1475)
Room & Suite (756)
Dining (153)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(158 reviews)
“prestige suite”(51 reviews)
“luxury room”(54 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,552)
There are newer reviews for Sofitel Melbourne on Collins
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Traveller rating
3,539
1,272
373
124
72
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3,539
1,272
373
124
72
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All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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2,111 - 2,115 of 5,380 reviews
Reviewed 13 August 2014 via mobile

This is a very luxury 15 floor hotel at the top of a 50 floor building in Melbourne city. I stayed on the 38th floor in a corner room with six windows across two walls. It is grand on a scale I hadn't seen in...More

Thank RichardHost
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded 15 August 2014

Thank you for posting your review on Trip Advisor. I was thrilled to read you enjoyed your room on the 38th floor, the views of Melbourne are spectacular. We look forward to welcoming you back to Sofitel Melbourne On Collins during your next stay in...More

Reviewed 12 August 2014 via mobile

I stay in a lot of hotels for work all over Australia, hardly any of them five star, but when you do you realize how amazing it is. I stayed with my mother at the Sofitel for one night and it was all amazing. The...More

Thank Emily G
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded 15 August 2014

Thank you for your lovely comments regarding your stay at Sofitel Melbourne On Collins It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We...More

Reviewed 12 August 2014

Lovely hotel and the views really are spectacular. The staff were great, very obliging. I couldn't give a 5 star rating because the wifi service was extremely poor, and there is only instant coffee available in the room. Other than those 2 things, I have...More

Thank Lizz P
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded 15 August 2014

Thank you for your review on Trip Advisor. I was delighted to read you enjoyed your stay with us. I was also appreciative of your feedback in relation to poor WIFI service in your guest room and I sincerely apologise for any inconvenience this may...More

Reviewed 11 August 2014

Stayed in a Classic King room. Bed was SUPER comfortable, with a feather mattress topper and plenty of pillows (also had choice of a pillow menu but standard pillows were fine) Room size was good for a couple, plenty of room to lounge around at...More

1  Thank Niki132
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded 12 August 2014

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. Your comments regarding the water pricing is also...More

Reviewed 11 August 2014

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Review collected in partnership with Accorhotels.com
Response from Jeremy H, Manager at Sofitel Melbourne on CollinsResponded 12 August 2014

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 193 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 193 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (1475)
Room & Suite (756)
Dining (153)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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Kelly V
25 April 2018|
AnswerShow all 2 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
18 April 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Sue L
18 April 2018|
AnswerShow all 5 answers
Response from heiranig | Reviewed this property |
No idea, sorry
0
Votes
Room Tips
"Treat yourself to a Club room and be pampered in the lounge - all rooms are on high floors"
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"higher floors are best."
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"we booked a suite on level 48 and the outlook over Melbourne was just fantastic"
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"We had a room on the 44th floor with a great view of the sports stadiums and vista of that quadrant of the..."
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