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Sofitel Melbourne on Collins

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Traveller (1487)
Room & Suite (756)
Dining (155)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(158 reviews)
“prestige suite”(51 reviews)
“luxury room”(54 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,577)
There are newer reviews for Sofitel Melbourne on Collins
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5,402 results
Traveller rating
3,554
1,275
375
125
73
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3,554
1,275
375
125
73
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All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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11 - 15 of 5,402 reviews
Reviewed 1 week ago

From arriving to the hotel you are treated in high regard by being greeted from the concierge and experience staff at reception who all know the position so well and nothing seem to be any trouble and best of all having your bed turned down...More

Thank markE866KD
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 1 week ago

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone...More

Reviewed 1 week ago via mobile

The hotel is in a great location and very convenient to everything in the city. Check in was very good and we were able to get our room at 9am which was a real bonus. Rooms are nicely presented but do need to be upgraded...More

Thank Ryan P
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 1 week ago

Thank you for your review on Trip Advisor . Whilst it delights me to read you were impressed with certain aspects of your experience, we were very concerned to read about the aspects you expressed disappointment with. We apologise that these issues kept you from...More

Reviewed 2 weeks ago

Regardless of an upgrade, a wonderful dinner at #35, or how terribly polite and helpful the staff were, one cannot escape the glaring obvious - the hotel is in dire need of a refurbishment! There is something so sad about the fact that this once...More

1  Thank Gattaca616
Reviewed 2 weeks ago

This hotel was in a great location close to all the places to visit while in Melbourne and close to public transport. There was fabulous food and service. Polite and friendly staff were keen to help whenever the need arose.More

Review collected in partnership with Accorhotels.com
Thank terriburton55
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 1 week ago

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure...More

Reviewed 2 weeks ago via mobile

I have just spent 2 nights at this hotel for a conference and was incredibly impressed from the minute I arrived. The service from concierge to wait staff at dinner were impeccably mannered. The hotel room (King room) was comfortable, stylish and had a fantastic...More

Thank AngieM301
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 1 week ago

Thank you very much for this fantastic feedback. We are absolutely delighted that were incredibly impressed with our hotel, our services and especially our Ambassadors. We look forward to seeing you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 183 - US$ 368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 183 - US$ 368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (1487)
Room & Suite (756)
Dining (155)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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Kelly V
25 April 2018|
AnswerShow all 3 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
18 April 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Sue L
18 April 2018|
AnswerShow all 5 answers
Response from heiranig | Reviewed this property |
No idea, sorry
0
Votes
Room Tips
"Bay view was lovely"
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"All rooms would have great views"
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"Guestrooms at the Sofitel start on the 36th floor, so you’re guaranteed views that will make you giddy"
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"Every room is great"
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