We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Melbourne on Collins

Show Prices
#16 of 158 Hotels in Melbourne
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel Melbourne on Collins
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

5,117 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,969: English reviews
Start your review of Sofitel Melbourne on Collins
 Click to rate
Reviewed 2 days ago NEW

Great room as usual providing exceptional views of Melbourne and surrounds. The service and food provided at the restaurant 35 was excellent as was breakfast the following morning. All staff were courtesy and professional. I highly recommend the Sofitel Melbourne on Collins

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 43ds
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I stayed at the Sofitel on Collins for a brief stay in Melbourne to see The Book of Mormon. I found the hotel conveniently located within short walking distance to the Princess Theatre, as well as a multitude of popular restaurants, boutique shops on Collins Street and Federation Square. The staff at the hotel are courteous, helpful, and go out...

 Report
Helpful?
Thank EdskyAu
About Hotel's Favourite Review
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Reviewed 3 days ago NEWvia mobile

Okay - probably not value for money. Food and coffee at breakfast -all at a tepid temperature. Plentiful - the usual fare. Funny little sausages with leathery skins that I wasn't sure I could pierce without sending it off my plate, bacon that looked more like slices of ham. Nice eggs though and my husbands's freshly cooked omelette was the...

 Report
Helpful?
Thank Lyn R
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your valuable feedback following your recent visit to Sofitel Melbourne on Collins. We are was appreciative of your comments in relation to where we can improve our hotel and we take these on board. I have forwared your comments onto our Conference and Catering department. I am also pleased that you were impressed by our Sofitel MyBed....

Perth
Reviewed 3 days ago NEW

Stayed 3 nights at the Sofitel. Had a wonderful stay. Room was very nice on 46th floor with views to the North west. Staff were friendly and helpful and location is excellent. Enjoyed the cocktail bar on 35th floor a lot .

 Report
Helpful?
Thank Physim
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

Victoria, Australia
Reviewed 4 days ago NEW

We enjoyed an overnight stay is a very well appointed room with a stunning view. The bed was extremely comfortable and the room was excellent. We had a smooth check in and check out and the hotel was perfectly situated for our need to be in the city. We are very much looking forward to staying again.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 3TEM
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor. I was delighted to read that you enjoyed your past stay and our facilities. I will ensure your kind words are shared with everyone. We look forward to your return in the near future.

Brisbane, Australia
Reviewed 4 days ago NEW

Disappointed with this hotel, not luxurious in any way. Pretty old fashioned, needs an update. Staff are disinterested, and we were all but ignored! Bed was comfy, but everything else was lacking. Location was good.

 Report
Helpful?
1Thank Jewel4848484
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. It is with regret to read that your overall experience was not as it should have been. I would hope you would call Suzanne Duce, our Director of Rooms us at your convenience on 03 9653 7730 or email Suzanne on H1902- fo28@sofitel.com so we...

Melbourne, Australia
Reviewed 5 days ago NEW

Everything thought of by the sofitel - total luxury, kindness and comfort. We only live a few suburbs away but it's like really forgetting about life for a while. We take a club room experience so we can indulge in the lounge with all its special features - canapes, lovely coffee and wines. Its always quiet in there - most...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Deli B
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

NYC
Reviewed 6 days ago NEW

This was our first time in Melbourne, though not our first stay at a Sofitel. Though we've always received good service while staying at one of their hotels, The Sofitel Melbourne on Collins exceeded all of our expectations. The staff is so friendly and beyond helpful. Check-in was a breeze, the room was huge and had a spectacular view. But...

 Report
Helpful?
Thank Chad B
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable especially our Concierge Team. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Cambridge, New Zealand
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank rosalindp0
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Reviewed 6 days ago NEWvia mobile

We used our free night with our Accor plus card . Which I might add - I've never had a problem using my free night ever!!!!. Like all Sofitels - you are welcomed with the aroma and 5 star service. You must try the massage chairs in the gym, they are amazing. Very happy with half price meals, free internet,...

 Report
Helpful?
Thank Radmummy
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely review on Trip Advisor. I was delighted to read that you enjoyed your past stay and our facilities. I will ensure your kind words are shared with everyone. We look forward to your return in the near future.

1,485 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1183)
Viewed
Dining (64)
Viewed
Room/Suite (278)
Viewed
Bathroom (66)
Viewed
View from Room (213)
Viewed
Hotel & Grounds (97)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (459)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (220)
Viewed
Amenities (31)
Viewed
Classic Room (37)
Viewed
Junior Suite (23)
Viewed
Dining (52)
Viewed
Superior Room (35)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Room/Suite (22)
Viewed
Dining (11)
Viewed
Hotel & Grounds (15)
Viewed
Business Centre/Function Rooms (9)
Viewed
Bathroom (2)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Southbank
The Langham
The Langham
#5 of 158 in Melbourne
5,253 reviews
Park Hyatt Melbourne
#6 of 158 in Melbourne
2,467 reviews
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#23 of 158 in Melbourne
3,936 reviews
Show Prices
Show Prices
Show Prices
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#4 of 158 in Melbourne
2,175 reviews
Central Business District
The Hotel Windsor
The Hotel Windsor
#28 of 158 in Melbourne
7,357 reviews
Central Business District
The Westin Melbourne
The Westin Melbourne
#18 of 158 in Melbourne
1,909 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 10,998 - ₹ 24,000 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Travelocity, ACCOR, Hotels.com, Booking.com, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All other 5 star hotels in Melbourne are better”
Beno1974, 21 Apr 2017 | Read review
“Book a Club Sofitel Room for amazing view”
Eb_Ive, 19 Apr 2017 | Read review
“prestige suites are the best”
mjforsyth9, 19 Apr 2017 | Read review
“All rooms appear to have good views as they are all above 35th floor.”
deannah472, 17 Apr 2017 | Read review
“Higher floors less noise, better view”
AmyGiddins, 16 Apr 2017 | Read review
5 of 5