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Sofitel Melbourne on Collins

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#16 of 158 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,057 Reviews from our TripAdvisor Community

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Showing 4,909: English reviews
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Hobart, Australia
Reviewed 2 days ago NEW

The views are amazing, and the rooms are comfortable (beds to die for), but the housekeeping leaves a little to be desired. We were there on the Grand Prix weekend, so it was pretty busy and maybe this was unusual, but the bathroom floor had about half a dozen long, black hairs over it, especially under the sink ledge. I...

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Helpful?
Thank JGC976
Cairns
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

Recently stayed here for 4 night in a Club Suite with separate lounge. It was located on a corner of the building so had great views of the ocean, Flinders St/ Fed Sq (42nd floor). The room service was excellent and the house keep good. Bathroom needs some renovations... getting in and out of a bath tub to access shower...

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2Thank Brendan360
About Hotel's Favourite Review
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I am particularly pleased to read that you highlighted Joey and Elvin from Club Sofitel. They will be really chuffed to have received the recognition. I hope to see you again here at the...

Melbourne, Australia
Reviewed 2 days ago NEW

Such a special experience - perhaps the best of many annual wedding anniversary celebrations. It is so worth it to upgrade to the view of the bay on the 40th floor. It is silent and serene above to look down on the busy-ness of the Fed Square screen and Flinders St Bridge trams and traffic. I had "lost" my jacket...

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Helpful?
Thank DrJanetHall
Middlesex County, NJ
Reviewed 2 days ago NEW

I was visiting Melbourne with a NatGeo Australia tour and this is their "go-to" hotel in Melbourne. My room was on the 45th floor--easily the highest floor I've ever stayed in and the view was spectacular! Beautiful room, great service, engaging and helpful concierge, and centrally located on Collins--right in the middle of everything. I couldn't have more pleased with...

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Helpful?
Thank jgmjr
Hamilton, New Zealand
Reviewed 2 days ago NEWvia mobile

We love Sofitels, you can't beat their comfy beds. Sofitel Melbourne also has amazing views from the rooms, gyms and restaurant. We found the staff really helpful too. I like the location, near tram stops and walking distance to central shopping malls.

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Thank Theluddys
Wahroonga, New South Wales, Australia
Reviewed 4 days ago NEWvia mobile

I have mixed feelings about last night's stay at the Sofitel on Collins, so thought it best to list out the positives and negatives... Positives - lovely greeting at reception, efficient check in and out, large room on level 36, great view, clean, great location at the Paris end of Collins Street Negatives - decor in room a bit dated,...

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1Thank Lisa C
Manila, Philippines
Reviewed 5 days ago NEWvia mobile

We stayed in this hotel during our 4 day trip to Melbourne. Rooms were okey, very simple but the view was a killer. We had a great view of the city. The lounge had a good selection of canapés and cocktails. Breakfast at no. 35 was good and also had a great view of the city. Walking distance to most...

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Helpful?
Thank silbayle
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

Canberra, Australia
Reviewed 5 days ago NEW

Great rooms, service, smooth check-in and check-out. Stayed for the Adele weekend with three friends, we all enjoyed a quick cocktail and bite to eat at no 35 before the concert. On our return we had full turn down service with water, chocolates and a delightful lavender spray. We enjoyed late room service in my upgraded suite on the 50th...

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Helpful?
Thank Maria L
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your positive feedback. I am really pleased that you enjoyed the quietness of your room as well as the breakfast and the service you received. We hope to have the pleasure of welcoming you again on your next visit to Melbourne.

Malvern, Australia
Reviewed 1 week ago

And it's a pretty amazing view, so good in fact that at times it feels like The Sofitel knows it's view is great so doesn't have to try as hard in other areas. Pro's: The view is amazing and if you are from another country or interstate and it is your first time in Melbourne, then it may well be...

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Helpful?
1Thank Hot_Dots
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. We are was appreciative of your comments in relation to where we can improve our hotel and we take these on board. Please accept our apologies for any disappointments caused. We are looking to update our hotel rooms within the next 12 months including bathrooms....

Hobart, Australia
Reviewed 1 week ago via mobile

The Sofitel on Collins is our hotel of choice whenever we have the chance to escape to Melbourne for a weekend or minibreak. This trip did not disappoint. Checkin is always seemless, and an unexpected upgrade to a corner suite was a lovely surprise. The hotel offers exactly what we seek - a quite, luxurious space that allows you to...

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Helpful?
2Thank Karen S
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

I am so pleased to know that you like our hotel so much that you come back whenever you can. Thank you very much for your excellent feedback, the staff will be delighted to know that you really appreciate the service we provide. We are truly grateful for your continus support of the hotel.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 11,075 - ₹ 34,372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a club room if you can afford it”
 of 5 bubbles JGC976, 25 Mar 2017 | Read review
“50th floor suites if you want the best, but all rooms are great.”
 of 5 bubbles marialK2985LI, 22 Mar 2017 | Read review
“Ask for a Bay View room”
 of 5 bubbles Hot_Dots, 19 Mar 2017 | Read review
“All guest rooms start on the 37th floor. Ask for a view of the harbor.”
 of 5 bubbles 564russella, 16 Mar 2017 | Read review
“We had a view across to the East on the 42nd floor. It was amazing at night.”
 of 5 bubbles MKennis, 13 Mar 2017 | Read review
5 of 5