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Quest on William

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#51 of 156 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Quest on William
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421 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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Newcastle, Australia
Reviewed 3 days ago NEW

Spacious well appointed apartments in convenient location. Close to Bourke St Mall and shopping areas. Surrounded by excellent and diverse restaurants. Easy walk to Victoria Markets. Friendly and helpful staff. Trams and railway

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Helpful?
Thank Graham M
Melbourne, Australia
Reviewed 5 days ago NEW

I stayed one night in a two bedroom apartment with reasonable facilities. The wifi would not work and I was told 'it would by my firewall', and, 'it usually works'. I was told to contact the tech support, who wanted my room phone number. The phone had no number on it and reception was empty when I went downstairs. I...

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Thank travelbooker2017
Sydney, Australia
Reviewed 1 week ago

Lounge very uncomfortable curtains broken toilet in ensuite made loud banging in wall when flushed heaters smelt of burning dust and the one in the lounge the thermostat was broken. Also no hot water pressure even though the heater is in the next room.

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Thank Z2227RUmichaela
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Z2227RUmichaela. We have reported all of your issues to Maintenance for him to have a look at. We hope that you will be back to give us another chance next time you are in Melbourne regards Michelle

Ranelagh, Australia
Reviewed 1 week ago

Was very friendly staff and very clean apartment. Loved the location and presentation of the room. Would recommend this place to anyone. Great for us as a couples night away from the kids and liked the 24 hour reception

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Thank O9428RKemmam
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for you feedback O9428RKemmam. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Geelong, Australia
Reviewed 1 week ago

Efficient staff, the location was excellent. The value was great too. Clean. Nothing too fancy. But a great serviced apartment. Everything you require for a weekend city stay. We will definitely go back

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Helpful?
Thank red_labonte
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for you feedback red_labonte. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Sydney, Australia
Reviewed 2 weeks ago

The location was great and perfect location whether you are traveling with Family or business. Either walking or transport is at your door. You just cant fault anything the total experience from staff to rooms was fantastic. Will definitely stay there on all my Melbourne trips.

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Helpful?
Thank rosiel713
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback rosiel713. I am glad that you enjoy your stays with us. we hope to see you again next time you are in Melbourne. regards Michelle

Perth, Australia
Reviewed 2 weeks ago

2nd time we have stayed Will be back .. Clean location was great close to All transport .. Have told friends about the apartment ..Its recommend. . Family loved it Also ordered a second room The boys loved the location .cafe's down stairs ..Pubs ..Best place to stay in Melbourne. .Clean rooms .. Washing machine facilities dryer all handy .....

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1Thank sandraeO1662ZI
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback sandraeO1662ZI. I am glad that your enjoyed your stay with us. I am glad to hear that this is your second visit with us and that you plan on coming back. We hope to see you soon :) regards Michelle

Melbourne, Australia
Reviewed 2 weeks ago

Frequent visitor to this establishment. Only placxe I stay when in Melbourne. Friendly and knowledgeable staff, clean rooms,check in and check out a breeze, and the best location in Melbourne CBD. Simply the best!

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1Thank tonyf860
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback tonyf860. I am glad to hear that you enjoyed your stay and that your staff were able to answer all of your questions. we hope to see you next time you are in Melbourne. regards Michelle

Wodonga
Reviewed 4 weeks ago

I will definitely be recommending staying at Quest on William to all my friends and family. Staff were very friendly and accommodating, rooms spacious, clean and beds very comfortable.the only disappointing thing was not being able to stay longer. I will be back

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1Thank Anne H
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Anne H, I am glad to hear that you enjoyed your stay with us. We can't wait till we see you next time you are in Melbourne. Regards Michelle

Sydney, Australia
Reviewed 4 weeks ago

From the moment you arrive, the staff are very friendly and helpful. Free tram travel within the CBD is fabulous and there is a tram stop nearby in Bourke St. The train is a 6 minute walk at Southern Cross Station. Fabulous restaurants close by in Hardware Lane. Location is quiet, rooms are clean, beds are comfortable. 2 bedroom executive...

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Helpful?
Thank carolg056
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback carolg056, I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 8,044 - ₹ 14,479 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Quest On William Melbourne
Hotel Style:
#37 Romantic Hotel in Melbourne
#48 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
4 questions
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Questions? Get answers from Quest on William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room not one over the main street (William)”
 of 5 bubbles thebosso, 8 Dec 2016 | Read review
“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
 of 5 bubbles JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
“rooms at back of hotel may be quieter”
 of 5 bubbles WJ2450, 13 Jul 2016 | Read review
5 of 5