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Quest on William

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#56 of 157 Hotels in Melbourne
Certificate of Excellence
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Quest on William
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363 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Horsham, Australia
1 review
Reviewed 3 days ago NEW

We had some cleaning issues , we found a dirty cleaning cloth left in the bathroom on top of out toothbrushes and also a pair of used gloves left on the bedside table not a great find . Apart from that the room was great, location and car parking wonderful.

Review collected in partnership with this hotel

Helpful?
Thank 952kerriec
Melbourne, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Great central location in the city. Beware the carpark at 1.7 metres as it ripped our roof rack off. Service at front desk was pretty average but room was clean and tidy but a bit noisy . Prefer the quest on Finlay but this one is easier to get around city .

Helpful?
Thank Melbournegirl111
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review Melbournegirl111. I do apologise for the issues that you had with the car parking. I hope the staff were able to work something out for you. We hope to see you again next time you are in Melbourne More 

Guangzhou, China
1 review
Reviewed 1 week ago

Excellent all around. The location is great and still quite when stay there. Service was excellent when we arrived late. The 2 bed room apartment is so spacious and very clean. The location guide is clear.

Review collected in partnership with this hotel

Helpful?
Thank 130yamingw
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

thank-you for your feedback 130yamingw, I am glad that you enjoyed your stay with us. We hope to see you back next time you are in Melbourne. Regards Michelle More 

Sydney, Australia
1 review
Reviewed 1 week ago

This was everything we needed it to be for our long weekend in Melbs... close to trams, good kitchen, nice clean bathroom and comfy beds (even the rollaway!). Staff were friendly and helpful too. Will definitely stay again.

Review collected in partnership with this hotel

Helpful?
Thank TraceyBoop
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review TraceyBoop, Its good to hear that you enjoyed your stay with us on the. We hope to see you again next time you are in Melbourne. More 

Burnie, Australia
1 review
Reviewed 1 week ago

Good value. Great location with cafe right next door for breakfast. Easy walking distance from southern cross station with luggage. Clean, functional apartment. Some street noise but not really a problem.

Review collected in partnership with this hotel

Helpful?
Thank 973ingridk
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback 973ingridk, I am glad that you enjoyed your stay with us. we hope to see you next time you are in Melbourne Regards Michelle More 

Brisbane, Australia
1 review
Reviewed 1 week ago

Overall our stay was very good, staff were helpful and the apartment was clean and tidy. We did have an issue with the shower been broken but this was fixed enough to use the next morning. The only thing letting the apartments down was the very dated bathrooms they need to be modernised.

Review collected in partnership with this hotel

Helpful?
Thank Q7688BUjoanneh
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Q7688BUjoanneh. I am sorry to hear about the problems you had with your shower. I hope that you still enjoyed your stay with us in Melbourne and we hope to see you again Thanks Michelle More 

Melbourne, Australia
1 review
Reviewed 1 week ago

Location was excellent, lifts were a little slow, room was spacious sofa bed was an it average and would be no good for long term use bathroom did not have fan room was tidy and clean to also have Foxtel sports 👍🏻 and free wifi was great.

Review collected in partnership with this hotel

Helpful?
Thank louisaa66
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

thank-you for your feedback louisaa66. I am glad that you enjoyed our location, I have passed you feedback about the sofa bed to Maintenance so that it can be replaced. we hope to see you again More 

Brisbane
1 review
Reviewed 1 week ago

Terrible experience at Quest on William. Staff are rude and try to insist on taking copies of your personal information. Then they give an non-nonsensical explanation as to why they need it when challenged.

Review collected in partnership with this hotel

Helpful?
Thank nicolemA3004MJ
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank-you for your feedback nicolemA3004MJ, I am so sorry that the staff member wasn't able to explain the reason clearly. On arrival guest a required to provide Photo ID and a credit card as proof of stay and security of the room. This is Stipulated on all conformation emails when bookings are made. Again I apologise that this was not... More 

Napier, New Zealand
1 review
Reviewed 1 week ago

We stay at the Quest, Williams Street, every time we travel to Melbourne from NZ which is 2 - 4 times a year. We find the location and the room facilities very convenient for us. There is washing machine and dryer in the units we use and the kitchen is ideal. We find that we can walk all around Melbourne

Review collected in partnership with this hotel

Helpful?
Thank 328darryl
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review 328darryl. It is good to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. More 

Perth, Australia
1 review
Reviewed 1 week ago

First visit 5 nights, Very clean and tidy one bedroom apartment with sofa bed. Impressed by our street view on William St, a little noise but nothing major, we thought it was worth it. Sofa mattress needed replacing as springs were felt, staff were very quick to accommodate whenever we needed extra items in our room. Fab location 3 min... More 

Review collected in partnership with this hotel

Helpful?
Thank cyrenab2016
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your review cyrenab2016. I will organise for the Mattress on the sofa bed to be replaced. We hope to see you again next time you are in Melbourne. More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 7,883 - ₹ 16,519 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Quest On William Melbourne
Hotel Style:
#37 Romantic Hotel in Melbourne
#54 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from Quest on William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
“rooms at back of hotel may be quieter”
 of 5 bubbles WJ2450, 13 Jul 2016 | Read review
“Get a room at the back with a balcony”
  • Balcony view
  • Ensuite in queen bedroom executive appt
  • Queen bed
 of 5 bubbles Ddln001, 1 Jul 2016 | Read review
“Larger rooms are available and can take two couples.”
 of 5 bubbles 365brucet, 18 May 2016 | Read review
5 of 5
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