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4/3/2018 5/3/2018
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    Novotel Melbourne on Collins

    270 Collins St, Melbourne, Victoria 3000, Australia
    011 61 3 9007 0410
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    4/3/2018 5/3/2018
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     7 people are viewing this hotel
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    US$ 178
    US$ 161
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    Traveller (434)
    Room & Suite (352)
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    Overview
    • Excellent38%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “great location” (526 reviews)
    “block arcade” (51 reviews)
    “central location” (125 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from Novotel Melbourne on Collins
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    Rooms
    4 Mar5 Mar
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (4,608)
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    1 - 5 of 4,439 reviews

    Reviewed 2 days ago

    I stayed in a twin room with my nearly 18yo son for a weekend away. The view was so non-eventful. The room was clean and comfortable. I ordered from the pillow menu before arriving and pillows were in the room on arrival. Bathroom was good....More

    Thank Kaz M
    Hotel's Favourite
    Reviewed 7 January 2018 via mobile

    We’ve got a great stay at Novotel on Collins. The hotel is located in the city center on famous Collins Street. We’ve got a room on the top floor with view in Little Collins means without noise. Breakfast is really good with a special note...More

    1  Thank Doriphore
    Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 11 January 2018

    Thank you Doriphore for your encouraging and helpful feedback. We appreciate all comments and suggestions as it tells us what we need to do better to offer all our guests the best experience they deserve and I will take your suggestion on board and will...More

    Reviewed 6 days ago

    Well it seems a few people, including us, were not told on check in that you need your room key to go up in the elevator. A lot of confusion there. The room on arival was fairly clean and included the usual complementary toiletries. As...More

    Thank Liam S
    Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 4 days ago

    Thank you for detailed review Liam S. I was disappointed when I read your feedback as we fell short on promises we make and then we did not deliver, please accept my apology. We failed on easy and basic services we should provide and I...More

    Reviewed 6 days ago

    Stayed for 2 nights in the junior suite - last minute booking so the hotel was quite full to be able to get a standard room. Junior suite is spacious and ours was quiet and good blockout curtains meant we could sleep in. Great location...More

    Thank ak_adelaide
    Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 4 days ago

    Thank you ak_adelaide, we love feedback. I am delighted to read that you had a quiet stay right in the heart of the city and that our location made it easy for getting around town. Your observation about the in room lighting is being looked...More

    Reviewed 6 days ago

    This hotel is in the middle of town and very easy access to everywhere! Best restaurants and shopping arcades nearby for day and nite entertaining. I have to take one star off because of the furnitures and carpets showed signs of wear and tear! Dear...More

    Thank Tiny&Emily
    Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 4 days ago

    Glad you liked our central location and I am especially proud of my team’s knowledge and friendly nature and thanks for highlighting this. My apology to you and I know we lost a star for our in Hotel surrounds, however I will get my care...More

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    123456888
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 141 - US$ 288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Family Hotel in Melbourne
    • #29 Romantic Hotel in Melbourne
    • #32 Business Hotel in Melbourne
    • #66 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 380
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Accorhotels.com, Orbitz, Booking.com, Expedia, Agoda, Travelocity, Priceline, Hotwire, getaroom.com, HotelQuickly and Cancelon so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • Novotel Melbourne On Collins Hotel Melbourne ,
    • Accor Melbourne On Collins ,
    • Melbourne Novotel
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    Traveller (434)
    Room & Suite (352)
    Dining (60)
    Pool & Beach (16)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    EmmaJL82
    13 December 2017|
    AnswerShow all 5 answers
    Response from Owen1174 | Reviewed this property |
    Yes there was as we needed to iron shirts for the races
    1
    Vote
    FiyazIsmath
    12 November 2017|
    AnswerShow all 3 answers
    Response from Squizzynet | Reviewed this property |
    I'm late answering I know but some Novotels overseas have a coin laundry on site. it's worth asking.
    1
    Vote
    jk16
    10 August 2017|
    AnswerShow all 3 answers
    Response from Noel B | Reviewed this property |
    Sorry but we haven't used the family suites
    0
    Votes
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    12345611
    Room Tips
    "Do not request rooms facing the front. You can never open the drapes."
    Read review
    "Ask for a non-atrium view room"
    Read review
    "for business, they are all great"
    Read review
    "Choose an outward facing room if you can. Most rooms face into the atrium and it gets depressing with poor..."
    Read review
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