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Novotel Melbourne on Collins

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Traveller (506)
Room & Suite (357)
Storyboard
Ratings and reviews
  • Excellent38%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(559 reviews)
“block arcade”(53 reviews)
“valet parking”(114 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming...
Offers from Novotel Melbourne on Collins
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
View all hotel information
Location and contact
270 Collins St, Melbourne, Victoria 3000, Australia
Hotel website
7.3 km to Avalon Airport
944 restaurants are within a 0.5 km radius
0.2 km from Flinders Street Station
View nearby attractions and restaurants
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Reviews (4,754)
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4,581 results
Traveller rating
1,796
1,982
565
153
85
Traveller type
Time of year
LanguageEnglish
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1,796
1,982
565
153
85
Show reviews that mention
All reviewsgreat locationblock arcadevalet parkingcentral locationbuffet breakfastthe heart of the citypillow menustandard roomfederation squareenjoyable stayan upgradetram stopcollinsatriumconciergeaccorlift
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1 - 5 of 4,581 reviews
Reviewed 3 days ago

in town for my birthday,on check in female staff member was cold and not welcoming as I expected from a 4.5 star hotel more concerned about her self pony tail covered her name badge so I could get her name.this hotel has been repaired but...More

Thank Douglas P
Hotel's Favourite
Reviewed 8 May 2018 via mobile

Greeted very warmly at check in on the 3rd floor. Our room wasn’t quite ready as we were early so we left our bag in their secure area and went and had coffee in the lounge area then out for some lunch. On return we...More

Thank Carol H
Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 8 May 2018

Thank you Carol H for the lovely review after visiting at Novotel on Collins. It is pleasing to read you both had such a happy time and our team would very much love to make you feel welvome again. Karen Taylor General Manager

Reviewed 4 days ago

Jake in the lobby bar gave our group excellent service. He was very attentive, and food and drinks came out quickly. We really enjoyed our time here. The bar area could do with a little refresh, but could not fault the service!More

Thank lanna_jared
Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 2 days ago

Thankyou lanna_jared for the time to post a review. Great to know when you remember a name for outstanding service and Jake will be chuffed to be recognised by you. Hopefully, we can see you and your friends again in the heart of the city...More

Reviewed 4 days ago

Novotel Melbourne is a fairly good city hotel at a moderate rate. Rooms are clean and sleep quality good. Bathrooms felt a little clinical and cold - just not a level of comfort or luxury. I didn't find their breakfast particularly appealing. Staff were good...More

Thank MangoRacin
Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 2 days ago

Thank you MangoRacin for taking the time to post a review. I am delighted that they had been lots of positive aspects to your stay and will be sure to send on the appropriate praise to my team. Again, thank you for taking the time...More

Reviewed 4 days ago via mobile

Staff very helpful and courteous. Room was reasonable and clean. Bed was comfortable. Business facilities were good. Meeting rooms were good. Good restaurants nearby. The hotel is well situated and reasonable priced for a midrange hotel.More

Thank bradturner2016
Response from Karen T, General Manager at Novotel Melbourne on CollinsResponded 2 days ago

Thank you bradturner2016 for the review and for telling us about your recent experience at Novotel on Collins. It is wonderful to know that we met your expectations across many levels. We look forward to making you welcome again on your future visit to the...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$ 129 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#74 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 129 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#32 Business Hotel in Melbourne
#74 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (506)
Room & Suite (357)
Dining (67)
Pool & Beach (17)
Amenities (10)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
EmmaJL82
13 December 2017|
AnswerShow all 5 answers
Response from Owen1174 | Reviewed this property |
Yes there was as we needed to iron shirts for the races
1
Vote
FiyazIsmath
12 November 2017|
AnswerShow all 3 answers
Response from Squizzynet | Reviewed this property |
I'm late answering I know but some Novotels overseas have a coin laundry on site. it's worth asking.
1
Vote
jk16
10 August 2017|
AnswerShow all 3 answers
Response from Noel B | Reviewed this property |
Sorry but we haven't used the family suites
0
Votes
Room Tips
"please check out other options it is not a good hotel"
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"All the meeting rooms looked good."
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"A higher level floor ooffers good views of the city."
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"Get a room with the shopping mall view, it is great at night."
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