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InterContinental Melbourne The Rialto

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#34 of 158 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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2,026 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Melbourne The Rialto
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Showing 1,950: English reviews
Reviewed 1 week ago

Excellent stay --four nights of luxury --at executive club level -- Made feel special from time of checking in until leaving Food and wine in executive lounge excellent Breakfast was prompt and brilliant Rooms were large and very well looked after EXCELLENT STAY

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Helpful?
Thank Ernie Y
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Ernie Y, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you are so enthusiastic about your stay in our Club InterContinental. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome...

Brisbane, Australia
Reviewed 2 weeks ago

I have stayed at this hotel several times for business and always found the hotel to be very good. However, on this occasion, my room had a problem with water noise that kept me awake on both nights of my stay. After the first night, I asked for the situation to be fixed, but it wasn't resolved. Unfortunately, this impacts...

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Helpful?
Thank HelenV68
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear HelenV68, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so sorry to hear that you encountered difficulties with your stay. We will be looking into the concerns with water noise in your room which kept you awake. I appreciate your comments in relation to the service your received. I...

Sydney
Reviewed 2 weeks ago via mobile

This hotel has character, it's very laid back it has a calm feel about it, a heritage building that's been transformed into a stunning place to stay. We stayed in a suite which is the older side it was clean, spacious and the staff were attentive and helped with any request that we had. The down side was the cleaning...

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Helpful?
Thank JasonandNataliaR
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear JasonandNataliaR, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our historic hotel. I will pass on your comments to our Executive Housekeeper. Thank you again for taking the time to give us your feedback. I hope that we might have the...

Albury, Australia
Reviewed 2 weeks ago

I had booked an executive king room at the Intercontinental Rialto for a weekend getaway with my girlfriend. Upon checking in at just after 4pm, we were quickly and courteously taken care of via reception before being given keys to our room on the 8th floor (819). Although our room did not face the atrium, we were instead given great...

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Helpful?
Thank Jamesevanscsu
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Jamesevanscsu, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our hotel, our facilities and the service from our team. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Loved our stay. Service impeccable. Room was less luxurious than I was expecting for the price. But that said, the best bed and pillows. Very central and top location. Close to everything. Would definitely stay there again.

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Helpful?
Thank Asteti
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Asteti, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us, the service from our team and our central location. Thank you again for taking the time to give us your feedback. I hope that we might have the...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Is this 5 star??? I think not....that's not to say that the staff were not lovely but the hotel itself left a lot to be desired.....to start with the balcony door do not open so basically no windows to open no balcony to open.....you look at the doors and say why....the room set up is a bit weird and if...

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Helpful?
Thank Jodie J
IHGService, Guest Relations Manager at InterContinental Melbourne The Rialto, responded to this review

Hello Jodie J, Thank you for choosing to stay with us and for sharing your experience. I am happy that our location worked for your travel needs. However, it is indeed regrettable that the layout of the room and the condition of the bathroom negatively affected your overall satisfaction. I apologize for any inconvenience these may have caused you. have...

Reviewed 2 weeks ago via mobile

Stayed here for a quick trip on business. Hotel is located in a historic property which has been refurbished into a modern hotel. They've done a great job of making the hotel feel very modern and hip while retaining the historic elements. The room size was generous though the shape was a bit elongated probably due to the historic nature...

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Helpful?
1Thank John G
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear John G, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our historic hotel and our modern renovation. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you back...

Begues, Spain
Reviewed 2 weeks ago

This hotel is a disaster, the quality of the rooms are so poor I found myself making my own repairs. 1. Curtains didn't close due to rail - reported it, promised to be repaired, wasnt, after 4 days. 2. Bath wouldn't drain - yes, seriously 3. Lights not working 4. TV system laughably antique 5. Housekeeping terrible - sheets left...

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Helpful?
Thank anduain
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear andain, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so sorry to hear that you encountered difficulties with your stay and that we did not meet your expectations. It is clear that we missed some very basic things on your stay. I would be happy to review your comments...

London, United Kingdom
Reviewed 3 weeks ago via mobile

If you believe the marketing then an Intercontinental hotel is about as good as it gets; except that doesn't apply here in Melbourne as well as it does in other genuine articles - the one in KL for example knocks Melbourne into a cocked-hat. That's not to say this is a bad hotel, it isn't, it just doesn't quite hit...

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Helpful?
1Thank Vinylstatistics
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Vinylstatistics, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so sorry to hear that you encountered difficulties with your stay. I will be following up with relevant departments related to your arrival experience and items not being replenished in your room. I am very glad however to hear that...

Reviewed 3 weeks ago via mobile

We came back for a second visit to Melbourne and have choosen the Intercontinental Rialto again because the location is excellent. Just 2 minutes walking to the famous Melbourne tram bringing us to any place in town. We had a junior suite with club lounge access and Mr. Kishor Narayanamurthi, Director of the club lounge personally took care about us....

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Helpful?
Thank Ann-Kathrin B
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Ann-Kathrin B, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay in Club InterContinental and the service from Kishor. We will surely pass on your comments. Thank you again for taking the time to give us your feedback. I hope...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 11,126 - ₹ 28,534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#17 Business Hotel in Melbourne
#23 Family Hotel in Melbourne
#33 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive level suites excellent”
 of 5 bubbles ErnieY886, 16 Mar 2017 | Read review
“Room 819 was quiet and provided views of the Yarra.”
 of 5 bubbles Jamesevanscsu, 13 Mar 2017 | Read review
“Away from the road and lights. You will NOT sleep.”
 of 5 bubbles anduain, 9 Mar 2017 | Read review
“Best Service In Melbourne”
 of 5 bubbles innh1978, 28 Feb 2017 | Read review
“Check if the construction still continues and if so, ask for a room away from the construction site”
 of 5 bubbles chopstickmama, 14 Feb 2017 | Read review
5 of 5