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Grand Hyatt Melbourne

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#20 of 157 Hotels in Melbourne
Certificate of Excellence
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3,517 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Melbourne
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Showing 3,432: English reviews
Sydney, Australia
1 review
Reviewed 31 July 2016

Every time I come to Melbourne I try to get into the Grand Hyatt because I am treated like a long lost friend. The staff are friendly and accommodating and I cannot fault the service. I work hard and the hotel is a pleasure to come back to. I simply love the place

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Javier Antonio ... C
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Javier Antonio, Thank you for taking the time to share your kind review, it is a pleasure to read we continue to exceed your expectations and we thank you for your true loyalty. I know our staff look forward to welcoming you back each time. More 

Newcastle, Australia
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2016 via mobile

This hotel was just beautiful. Stayed in grand king room which was spacious and luxurious. Large marble bathroom. Staff were very helpful but it is clearly a very large hotel and you really were just a nameless guest, with no personal touches. I have stayed in other hotels where staff obviously put effort into remembering your name, where you are... More 

Helpful?
Thank Amy B
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Amy B, Thank you for taking the time to share you feedback following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed our hotel facilities however it is disappointing to read our service fell short of your expectations and you did not experience the personal touches we strive to achieve for all our guests.... More 

Al Khobar, Saudi Arabia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2016 via mobile

Our room wasn't ready on check in (2pm) so we went to the pub while we waited. Got back about 5pm and were given a breakfast upgrade for the following morning worth A$80 (for two) - Breakfast was incredible, very classy. Great views, great hotel

Helpful?
Thank Dangerous54
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Dangerous54, Thank you for sharing your feedback following your recent stay at Grand Hyatt Melbourne. We would like to apologise again for the delay in your room being available to you after the check-in time. However, we are pleased to read you enjoyed our breakfast and the hotel's central location. We hope to have the pleasure of welcoming you... More 

Atlanta, Georgia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2016 via mobile

This is a great place to meet friends whatever your age. There are many small areas to relax and enjoy a glass of wine, high tea, or a meal. This is a great asset to the hotel. The rooms are large and comfortable, we'll designed and furnished,great towels, & the staff is superior. The Grand Hyatt is in the middle... More 

Helpful?
Thank Brooklyn350
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Brooklyn350, Thank you for your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you enjoyed the our hotel facilities, along with the excellent service provided by our team who ensured your stay was relaxing and enjoyable. We hope to welcome you back to the hotel in the near future. More 

Sydney, Australia
1 review
Reviewed 29 July 2016

Lovely staff and the location was perfect, very relaxed and easy going environment. I would recommend this for romantic getaways and couples. Not really suited for families. Great concierge service! they will select your seats and print your boarding passes!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Viktoryia S
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Viktoryia S, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read our staff were extremely helpful during your stay and we thank you for your kind comments. We hope to have the pleasure on welcoming you back to the hotel in the near future. More 

Sydney, Australia
Level Contributor
6 reviews
Reviewed 29 July 2016

My partner and i spend 1 night at the Grand Hyatt, When we arrived we were greeted by polite and helpful staff that made us feel like true VIP's. We had an amazing room with a scenic view of the city. The Grand Hyatt is situated if a fantasic location close to world class resturants, shopping, transport and bars. We... More 

Helpful?
Thank nrobbo95
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Nrobbo95, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read our staff went above and beyond to make your stay special. We hope to have the pleasure of welcoming you back to the hotel in the near future. More 

Greater Newcastle, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 July 2016

I stayed for 4 days and was happy with the services and amenities of the hotel. The Grand Hyatt is modern yet also feels worn and dark in areas. The rooms are spacious and offer natural light with some of the higher floors offering great views over Melbournes sporting precinct. The Hotel health club is world class.

Helpful?
Thank Chadjamesr
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Chadjamesr, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your stay and were able to utilise our City Club Fitness Centre. We look forward to welcoming you back to the hotel in the near future. More 

Sydney, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2016

3rd time to be back here in 2016. I was welcomed to my room (1416) which was ready well before check in time. The bellboy staff are amazing as always, the reception staff more than courteous and friendly. Room was quiet and clean, spacious and the bathroom generous in size. I often ate room service and the food is A+... More 

Helpful?
Thank C0LE316
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear C0LE316, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you enjoyed your stay was enjoyable and the staff went above and beyond to make your stay comfortable. Thank you for your comment regarding are valued staff especially Gary who is always cheerful at... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 11,627 - ₹ 37,275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
14 questions
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the river or corner room are nicest. 2314 faced the river as an example.”
 of 5 bubbles richardbB8295QH, 18 Nov 2016 | Read review
“This review is on Collins Kitchen - the mai dining room of the Grand Hyatt”
 of 5 bubbles FOSSHILL, 16 Nov 2016 | Read review
“You must pay the extra for the Hyatt Cub.... So worth it”
 of 5 bubbles sallyh0lland, 10 Nov 2016 | Read review
“The rooms are fantastic and so clean.”
 of 5 bubbles belindah162, 1 Nov 2016 | Read review
“Ask for a room with a view of the Yarra River because it is spectacular.”
 of 5 bubbles zeljaj, 9 Oct 2016 | Read review
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