We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 161 hotels in Melbourne

Best Western Riverside Apartments

326 reviews
Save
Traveller (100)
Room & Suite (249)
Dining (6)
Overview
  • Excellent22%
  • Very good42%
  • Average17%
  • Poor9%
  • Terrible10%
Travellers talk about
“main building”(7 reviews)
“crown casino”(22 reviews)
“tram stop”(23 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Room Service
Suites
Kitchenette
Wheelchair Access
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (326)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
313 results
Traveller rating
70
126
56
30
31
Traveller type
Time of year
LanguageEnglish
More languages
70
126
56
30
31
Show reviews that mention
All reviewsmain buildingcrown casinotram stopmelbourne aquariumflinders streetapartment was spaciousfull kitchenyarra riverwasher and dryerbit datedshort walksouth bankconvenient locationfree tramsfantastic staywithin easy walking distancesouthern cross station
FilterEnglish
Updating list...
1 - 5 of 313 reviews
Reviewed 2 weeks ago

The Location is Great. Right across the road from the aquarium. The price was extremely reasonable and the staff were super helpful and polite. Service was very friendly and the apartment very spacious. Next time we are in Melbs as a family, we'll come straight...More

Thank nataliegallagher39
Response from Natasha P, Public Relations Manager at Best Western Riverside ApartmentsResponded 1 week ago

Great to hear you had such a positive stay with us at Best Western Riverside Apartments. We look forward to welcoming you back.

Reviewed 5 weeks ago via mobile

What a disgusting cesspool of filth this establishment is - and I’m not just talking about the cleanliness (or lack their of) of the room. We stayed on the 15th floor in a suite. At first glance it looked very nice - spacious, great views...More

Thank annelovesernie
Response from Natasha P, Front Office Manager at Best Western Riverside ApartmentsResponded 4 weeks ago

Thank you for taking the time to write a review. we sincerely apologise for the condition of the room. We will be investigating with housekeeping to ensure that this does not happen again. With regards to the noise from next door. After your call, once...More

Reviewed 6 November 2017

The location is convenient - access is not disable friendly. Rooms are spacious, bedrooms are tight - queens size beds in double bed size room so a bit of a squeeze to get around. Needs major upgrading. On site parking is over priced and extremely...More

Review collected in partnership with Best Western
Thank AnnaVanSteel
Response from Steven B, Receptionist at Best Western Riverside ApartmentsResponded 8 November 2017

Thanks very much for your feedback and we really appreciate it. We are really sorry to hear that you did not enjoy your stay with us. I am really apologize for the inconvenience of accessing the apartment and we should have to walk with you...More

Reviewed 5 November 2017 via mobile

I've stayed in the city a lot over the years and we were really disappointed with the quality of the room for the price we paid. Carpets weren't evenly placed down with knots which were a potential trip hazard. Bathrooms were in need of full...More

Thank Kl27
Response from Steven B, Public Relations Manager at Best Western Riverside ApartmentsResponded 7 November 2017

Thank you for your review. I'm sorry you were disappointed with your stay. I do know our staff try their best to make your stay as comfortable as possible. I do hope you will reconsider and stay with us again.

Reviewed 18 October 2017 via mobile

The apartment looks clean. They offer kitchen, cooking set and dinnerware for guests to cook if you wanna do. The bed is so big for even 2 people but the mattress is not very good. Anyway, the hotel locates at CBD of Melbourne which is...More

Thank Ryan J
Response from Steven B, Guest Relations Manager at Best Western Riverside ApartmentsResponded 28 October 2017

Thank you for your review. I'm glad to hear you had a pleasant stay with us. We look forward to welcoming you back.

PreviousNext
12345663
Add Photo Photos
Traveller (100)
Room & Suite (249)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (115)
Bathroom (1)
Family and Play Areas (1)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Laundry Service
Room Service
Dry Cleaning
Self-Serve Laundry
Babysitting
Room amenities
Refrigerator in room
Details
Price range
US$ 85 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 85 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite