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Mercure Welcome Melbourne

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Traveller (421)
Room & Suite (242)
Dining (15)
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Overview
  • Excellent14%
  • Very good42%
  • Average30%
  • Poor9%
  • Terrible5%
Travellers talk about
“great location”(550 reviews)
“the cocoon”(35 reviews)
“david jones”(84 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,406)
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621
1,716
1,246
392
206
Show reviews that mention
All reviewsgreat locationthe cocoondavid jonesbourke streetrooms are smallcentral locationthe heart of the citybuffet breakfastvalet parkingwould stay againpublic transportfederation squaretram stopmyeremporiumconciergeeateries
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21 - 25 of 4,181 reviews
Reviewed 4 weeks ago via mobile

For what we paid, it was way overpriced. The room was tiny, and looked out onto the air-con shafts. It was almost impossible to sleep due to the noisy air con fan which we couldn't shut off. Bathroom was so small you couldn't even dry...More

Thank Judi P
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 4 weeks ago

Dear Judi P, As you may be aware our rates are dynamic and change depending on day of the week, special events and seasonality. During the period of your stay, as it was during the Formula One Grand Prix, Flowers Show and The Footy which...More

Reviewed 5 weeks ago via mobile

It is right in the midst of the shopping area with Chinatown nearby. We could actually walk to Queen Victoria market and Flinders Street station instead of taking the free tram. There are tram stations all around. It is connected to Swanston Mercure and check...More

Thank PNCPML
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 4 weeks ago

Dear PNCPML, We are pleased to hear that you enjoyed your overall stay with us. We are pleased to hear that you enjoyed the central location of our hotel – it is ideal for those who want to make the most of what Melbourne has...More

Reviewed 19 March 2018

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Review collected in partnership with Accorhotels.com
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 20 March 2018

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Reviewed 16 March 2018 via mobile

Was in Melbourne for a business trip for 3 nights, with the hotel being booked for me through a corporate travel agent. Positives: - great location, couldn’t ask for better - fantastic shower, lots of water pressure and lots of hot water - new bathroom...More

Thank malomax
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 20 March 2018

Dear Malomax, Thank you very much for taking the time to provide us with detailed feedback after your recent stay with us. I am saddened to read of your experience and have shared your pictures to both our Maintenance Manager and Executive Housekeeper for their...More

Reviewed 15 March 2018

We reached the hotel quite late at night. First impression as not too good...felt that we are in a narrow shady lane. But as we stepped out of the hotel in the morning, realized that we are at the heart of Melbourne city. Starting from...More

Thank Sanhati G
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 20 March 2018

Dear Sanhati G, Thank you very much for staying with us recently and for sharing your experience. Our location is the perfect base for a Melbourne vacation. We hope to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 88 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 88 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (421)
Room & Suite (242)
Dining (15)
Pool & Beach (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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30 March 2018|
AnswerShow all 3 answers
Response from Love_Life_Sydney | Reviewed this property |
The last time I stayed there, they put hold a certain amount of money (I can't remember how much) for in house expenditure eg mini bar, meals. For example, if you have a credit limit of $1,000 on your card, and the hotel... More
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shopoholic75
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
1
Vote
Gilbert C
4 July 2017|
AnswerShow all 3 answers
Response from R0bynMc | Reviewed this property |
$65 per 24 hours for valet parking or $15 per 24 hours in a car park a block and a half away in Russell st
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Votes
Room Tips
"Non smoking and quiet request gave me a good room away from lifts and the noise of people coming and going."
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"Inside rooms are quiet"
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"Avoid inward facing rooms"
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"Higher floors are better."
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