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Mercure Welcome Melbourne

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4,070 Reviews from our TripAdvisor Community

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Showing 3,866: English reviews
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Burnie Tasmania
Reviewed yesterday NEW

Very nice staff could not do enough for their guests would not hesitate to stay their again. We had to cu our trip short for sickness they organised our flights home,We would personally like to thank the lady at the desk on the morning of our departure and that lovely young man on reception.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank E9010MIsandrac
Hanoi, Vietnam
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dax S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

adelaide
Reviewed 3 days ago NEW

Location wise excellent, but its very noisy, you can hear everything in the hallway, and at times adjoining rooms. I was just there for a night. So recommended for a short stay, if your willing to sacrifice some sleep. It was clean which is great, but the shower drain pools a bit. Also it was a bit stuffy, only air-conditioning...

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Helpful?
Thank Michelle L
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Michelle L, Thank you for your time in providing a feedback. I am sorry that we were unable to provide you with a hassle-free & comfortable stay. We hope that we can still look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

Byron Bay, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Elizabeth P
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

New South Wales, Australia
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jo S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Timmins, Canada
Reviewed 5 days ago NEW

It's a basic accommodation that is very clean & comfortable. very nice bathroom, comfortable bed & friendly helpful staff. Great location, close to everything. Walking distance to many retaurants 7 bars & shops.

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Helpful?
Thank Barry L
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Barry L, I am thrilled to read that you enjoy all aspects of your stay with us. We hope to see you again soon. Sincerely, Alex Mihardja Operational Project Manager

Sydney, Australia
Reviewed 5 days ago NEW

I stayed here during the week with my friend for 2 nights. The price for this place was really good and we were very happy overall with our stay. We were on a road trip so were driving in and parking the car. The hotel is down a one way lane, but if you turn into the driveway of the...

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Helpful?
Thank picnic4
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear picnic4, Thank you for your detailed review after your recent stay with us. I am sure that other travelers would really appreciate your informative feedback. So happy to read that you made the most of our fantastic location and we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

Reviewed 1 week ago via mobile

Stayed for 8nights. Pros: Excellent location, very near David Jones, Myer, Chemist, Daiso, Zara, H&M and Addias, Priceline Pharmacy, Target and etc. Free tram zones right in front of the hotel. Friendly and helpful staffs. Reliable and free wifi. Clean room. Cons: We have booked 2 rooms-1 room at L5, the other room at L6. Regardless which level we stayed,...

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1Thank Lim S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Lim S, Thank you for your constructive review. It is with regret to read that we were unable to provide you with a pleasant and trouble free stay. Appreciate you highlighting the areas that we do well. Regards, Alex Mihardja Operational Project Manager

Reviewed 1 week ago via mobile

We had a wonderful stay at this hotel. The staff were very helpful and cheerful. Always smiling and very accommodating. The location is just outside of Chinatown and is bustling with activity even at night. Shopping (fashion, groceries, convenience shops, pharmacies) within walking distance. Food (western, Chinese, Vietnamese, Korean) is abundantly avaliable around the hotel. The hotel room toilets are...

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Helpful?
Thank Adrienne L
Erdi G, Guest Relations Manager at Mercure Welcome Melbourne, responded to this review

Dear Adrienne, Thank you for your comments and I'm really glad that you enjoyed your stay with us. We are indeed lucky to have such friendly and helpful staff and I agree that we are in one of the liveliest locations in Melbourne. We hope to see you at the hotel again soon. Best Regards, Nick Phillips Guest Relations Manager

Sy
Reviewed 1 week ago

Rooms were small, Air cons were dusty, rooms are smelling muggy or mouldish, breakfast was so boring i never experienced anything like this with accor. I have stayed in many accor hotels across the globe but this was my unhappy experience except the location

Review collected in partnership with Accorhotels.com
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1Thank swethasravanthiN
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear swethasravanthiN, Thank you for sharing your experience with us. I am sorry that the accommodation provided didn't meet your expectations, apart from our location. Sincerely, Alex Mihardja Operational Project Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 5,606 - ₹ 14,733 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have double doors so you don't hear anyone in the halls”
 of 5 bubbles WorkToTravel_1111, 9 Mar 2017 | Read review
“anywhere seemed ok”
 of 5 bubbles keezaTugun, 5 Mar 2017 | Read review
“Stay away from elevator rooms”
 of 5 bubbles Bridgewaterboy, 25 Feb 2017 | Read review
“8th floor very quiet”
 of 5 bubbles Mrswong35, 16 Feb 2017 | Read review
“Request a room that does not have interconnecting doors”
 of 5 bubbles 482andyw, 13 Feb 2017 | Read review
5 of 5