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The Swanston Hotel, Grand Mercure

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The Swanston Hotel, Grand Mercure
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2,338 Reviews from our TripAdvisor Community

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There are newer reviews for The Swanston Hotel, Grand Mercure
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Showing 2,273: English reviews
Sydney, Australia
Reviewed 18 October 2012

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Helpful?
Thank VickiLee19
Brisbane, Australia
Reviewed 17 October 2012

The hotel was perfectly located in the middle of Melbourne. We found it easy to get around & experience the city. The service was nice and the room was clean and a perfect size. We laso had a baby cot ready & prepared on arrival which was great!

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Thank yosef_zamora
Hobart
Reviewed 16 October 2012

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Thank DavidSHobart
Auckland
Reviewed 16 October 2012

The Swanston Hotel, Grand Mercure has entrances off Little Bourke St (taxi or car with valet parking) and from Swanston St in the Melbourne CBD. It's not the flashest of 4.5 star entrances that you will photograph to impress your friends, but the staff are helpful, know the area and making arriving, booking shows, getting places & leaving all very...

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1Thank AucklandBruce
Redditch, United Kingdom
Reviewed 15 October 2012

We stayed at The Swanston for 3 nights as part of our recent travels to / around Oz. The location of the hotel is good (right in the centre of the city), meaning that most places of interest are either within easy reach, or accessable via the trams / trains. Car access is a bit tricky thanks to the tram...

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Thank 356speedster1975
Melbourne, Australia
Reviewed 14 October 2012

Booked here for one night only, has two standard rooms with two double beds and a roll out bed in one of them, it was a party 5. Booked throng expedia I thought the rate was really reasonable considering it was a Friday night only. I had called ahead a few days to request that our rooms are side by...

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Thank vonz30
London, United Kingdom
Reviewed 13 October 2012

Good location. Room size was ok but bathroom very small but modern. Fridge was noisy at night and movies expensive. Nothing flash but clean and comfortable. Breakfast was yummy with plenty of choice. Some building works next to Hotel no issue with noise but traffic impacted.

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Thank johnaallen
Newcastle, Australia
Reviewed 12 October 2012

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Thank s0me0neIkn0w
Perugia
Reviewed 12 October 2012

We spent 3 nights in Melbourne and had a great stay. The hotel is situated on the main street in Melbourne that takes to the old station. Room clean and quiet. Definately reccomended! We arrived at the hotel at 5 am and they let us change and take a shower, very helpfull!

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Thank giotto79Perugia
Reviewed 11 October 2012

The central location was perfect for us, check-in was fast, staff were friendly and efficient, rooms are large and beds are very comfortable. We couldn't be happier with our stay and would definitely stay at The Swanston again.

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Thank KBurdon

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 

Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 7,956 - ₹ 17,875 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor
Hotel Style:
#50 Family Hotel in Melbourne
#66 Romantic Hotel in Melbourne
#68 Business Hotel in Melbourne
#77 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Swanston Hotel, Grand Mercure staff and other travellers.
12 questions
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Questions? Get answers from The Swanston Hotel, Grand Mercure staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the noise from the trams bother you, ask for a room facing away.”
  • Refresh yourself here
  • NIce beds
  • No trams here
  • Desk
  • Eating place
  • Refresh yourself here
  • Entertainment
  • Cupboard
 of 5 bubbles 253SA, 10 Dec 2016 | Read review
“Great Location, Commendable staff, Lovely buffet breakfast,”
 of 5 bubbles julied900, 4 Dec 2016 | Read review
“Get a view”
 of 5 bubbles ErinMcE, 12 Nov 2016 | Read review
“High floors are better ,has good small bar on mezzanine .”
 of 5 bubbles RonJ355, 7 Nov 2016 | Read review
“Check the room, if no traction mat in the tub, go elsewhere. For less than $8 they could add a tub mat!”
 of 5 bubbles Emmaus_PAFisherman1, 1 Nov 2016 | Read review
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