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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 126
    US$ 122
    SAVE US$ 4
    US$ 126
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    Traveller (284)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
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    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    #89 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    797 reviews
    #40 of 160 hotels in Melbourne
     
    The Hotel Windsor
    8,037 reviews
    #29 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,235 reviews
    #36 of 160 hotels in Melbourne
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,514)
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    There are newer reviews for The Swanston Hotel, Grand Mercure
    See the most recent reviews

    1,121 - 1,125 of 2,444 reviews

    Reviewed 17 October 2013

    Pros: Train station right across the hotel with 7-11 close-by. Chinatown within 1min. Cons: Room was big but dated. Could hear noise from the street. Poor spread for breakfast. Lack of clear signs directing to which hotel as the building composes of two hotels under...More

    Thank Jay J
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

    Hi Jay, Thank you for your review. Very much appreciated. Hopefully we will have the opportunity of accommodating you again in the future. Kind regards, Alex Mihardja, Operational Project Manager, The Swanston Hotel, Grand Mercure.

    Reviewed 15 October 2013

    More

    Review collected in partnership with Accorhotels.com
    Thank Pam O
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

    More

    Reviewed 15 October 2013

    More

    Review collected in partnership with Accorhotels.com
    Thank Terri C
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

    More

    Reviewed 14 October 2013

    Got a up graded to room with separate bedroom,lounge and a large bathroom plus got a late check out at no extra cost.Buffet breakfast was good value at $16 (there was a special on).staff all very helpful and friendly.Cocoon bar/resturant very nice.there is also a...More

    Thank didee62
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

    Dear Didee62, Thank you very much for your great review & I am delighted to hear that you enjoyed every aspects of your stay with us. WE look forward to seeing you again. Kind regards, Alex Mihardja, Operational Project Manager, The Swanston Hotel, Grand Mercure

    Reviewed 13 October 2013

    We stayed here for my husband's birthday. It is in a good location but we were a bit disappointed in the rooms. Our room was big however it was quite dated and needed a renovation, the bathroom was old and the carpet was stained. The...More

    Thank Pinkstarz77
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

    Dear Pinkstarz77, Always great to hear reviews from one of the top Contributors. I am sorry tho hear that your room did not live up to your expectations for the special occasion. Should you have advised the Manager on Duty at that time, we would've...More

    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    #89 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    797 reviews
    #40 of 160 hotels in Melbourne
     
    The Hotel Windsor
    8,037 reviews
    #29 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,235 reviews
    #36 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 114 - US$ 242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #78 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Booking.com, Expedia, Cheap Tickets, ACCOR, TripOnline SA, Cancelon, Travelocity, Hotwire, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Somerset on Elizabeth, Melbourne
    797 reviews
    .24 km away
     
    Mantra On Russell
    2,235 reviews
    .28 km away
     
    The Hotel Windsor
    8,037 reviews
    .70 km away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,208 reviews
    .24 km away
     
    Nearby Restaurants
    Rice paper
    221 reviews
    .08 km away
    8bit
    113 reviews
    .04 km away
    The Louden Kitchen & Grill
    125 reviews
    .05 km away
    Cocoon Bar
    88 reviews
    .02 km away
    Nearby Attractions
    Firetail Birdwatching Tours
    10 reviews
    .10 km away
    Yarra Trams
    486 reviews
    .12 km away
    Emporium Melbourne
    206 reviews
    .15 km away
    David Jones
    204 reviews
    .11 km away
    Ask a question
    Questions & Answers
    bonnie1998
    18 August 2017|
    AnswerShow all 7 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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