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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    3/12/2017 4/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 154/night.

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    US$ 137
    US$ 128
    SAVE US$ 9
    US$ 137
    US$ 129
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    US$ 137
    US$ 129
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    Traveller (297)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (369 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,576)
    There are newer reviews for The Swanston Hotel, Grand Mercure
    See the most recent reviews
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    1,031 - 1,035 of 2,503 reviews

    Reviewed 2 April 2014

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    Review collected in partnership with Accorhotels.com
    Thank JaneySm
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 4 April 2014

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    Reviewed 1 April 2014

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    Review collected in partnership with Accorhotels.com
    Thank Jan M
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 April 2014

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    Reviewed 1 April 2014

    Our room was basic but spacious, clean and comfy - all that we needed for our 3 night stay. Location great - as well as China Town, the tram stops and shops, the Melbourne Information Centre was within walking distance with AAT Kings tour buses...More

    Thank goodhotelsonly
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 April 2014

    Dear Goodhotelsonly, It's great to see such positive comments from a Contributor. We're pleased your stay with us was fantastic. The location of the hotel would have been one of the greatest advantages of your stay. As you mentioned you are in the centre of...More

    Reviewed 31 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank hillside428
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 1 April 2014

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    Reviewed 29 March 2014

    Fantastic location. Big room, spacious. Staffs are ok although during check-in time there was a little hiccup with the staff saying that my room didn't come with wi-fi but I said I booked through Accor and was clearly told I get wi-fi; she provided me...More

    Thank jsbach_sg
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014

    Dear jsbach_sg, Thank you for your recent patronage and for your time to provide feedback. I am sorry to hear about the confusion with your wi-fi situation, indeed complimentary wi-fi is extended to all of our Accor Le Club Members. I am glad that the...More

    Melbourne Marriott Hotel
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$ 125 - US$ 250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #82 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Agoda, Ctrip TA, Expedia, Hotels.com, Booking.com, Hotwire, Cancelon, Travelocity, HotelQuickly, Evoline ltd and TripOnline SA so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (297)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (37)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Mercure Welcome Melbourne
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    .04 km away
     
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    Ask a question
    Questions & Answers
    ebaus2012
    22 November 2017|
    AnswerShow all 4 answers
    Response from Cruiserchick2248 | Reviewed this property |
    We didn’t have a car so can’t help you. However it did seem to be in an area of narrow one way streets. Perhaps you could phone the hotel directly for more advice.
    0
    Votes
    ebaus2012
    22 November 2017|
    Answer
    Response from rodders122 | Reviewed this property |
    Self parking is about a block away from the hotel and trying to find a park to unload/load your luggage is not great. Unsure about valet parking but was told they don’t park your car onsite.
    0
    Votes
    Rahul12112
    30 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
    "Rooms away from Swanston St would be quieter."
    Read review
    "Speak to staff for advice on choice of room"
    Read review
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