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04/06/2017 05/06/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 244
          US$ 122
          US$ 244
          US$ 122
          US$ 244
          US$ 122
          Traveller (273)
          Room & Suite (112)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good46%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (349 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,144 reviews
          #104 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,358 reviews
          #61 of 159 hotels in Melbourne
           
          Mantra City Central
          647 reviews
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          Somerset on Elizabeth, Melbourne
          761 reviews
          #43 of 159 hotels in Melbourne
           
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (2,471)
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          1,011 - 1,015 of 2,471 reviews

          Reviewed 7 January 2014

          More

          Review collected in partnership with Accorhotels.com
          Thank P C
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand Mercure

          More

          Reviewed 6 January 2014

          We have stayed here twice now and every time the pool is out of order for some reason. It has become a great inconvenience for us as we paid for this service and are not able to use it ever! Last time we were here,...More

          Thank laurahampshire7
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand Mercure

          Dear laurahampshire7, Thank you for your feedback. I apologize for the inconvenience caused with the closing of our relaxation pool on your stays, it was due the chemical imbalance found in the water & therefore it was necessary to have the pool closed for OH&S...More

          Reviewed 5 January 2014

          What makes this hotel an excellent site for a stay in Melbourne is the location, the friendly, competent staff (especially Liam), and the excellent value. The rooms are comfortable but the location is superb. Walk to the QV markets, Southbank, Botanic Gardens, Federation Square. And...More

          1  Thank Charles G
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand Mercure

          Dear Charles G, Thank you for the great feedback. It is very pleasing to read about the friendliness of our staff, and I thought you might be interested to know that Liam was the well-deserved recipient of our Employee of the Year 2013. Indeed the...More

          Reviewed 3 January 2014

          8.11.13: Arrived at about 9 am after 23 hours of travelling from London to be met with - "I'm sorry we have no room ready yet". Did they expect us to wander around Melbourne for a few hours?After a brief discussion a room was found...More

          Thank FujairahFan
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand Mercure

          Dear FujairahFan, Thank you for your long review. I am delighted to hear that our staff was able to accommodate your request for an early check-in at 9am. AS you would understand that guarantee check-in time is at 2PM in the afternoon. Most guests would...More

          Reviewed 3 January 2014

          More

          Review collected in partnership with Accorhotels.com
          Thank Marcia S
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand Mercure

          More

          Mercure Welcome Melbourne
          4,144 reviews
          #104 of 159 hotels in Melbourne
           
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          4,358 reviews
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          647 reviews
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          761 reviews
          #43 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 105 - US$ 195 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Cheap Tickets, Expedia, Hotels.com, ACCOR, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveller (273)
          Room & Suite (112)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (32)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          .04 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "Request 13th floor or higher so you don’t get the street noise"
          Read review
          "Ask for a refurbished room if there are any"
          Read review
          "Avoid rooms overlooking the main street areas as noise levels well into the night are very high."
          Read review
          "Bring your own pillow unless you like very firm pillows"
          Read review
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