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The Crossley Hotel

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#42 of 157 Hotels in Melbourne
Certificate of Excellence
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The Crossley Hotel
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1,316 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
Canberra, Australia
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 days ago NEW via mobile

My friend stays at a much more expensive hotel one minute away. I spent 50% of his costs and I had a comfortable bed, a decent room and a great location. The only downside is the garbage collection but I came prepared with earplugs. Staff were professional and friendly.

Helpful?
Thank Kate H
Canberra
1 review
Reviewed 2 days ago NEW

The Crossley is great value for central Melbourne. It's in the heart of Chinatown and an easy walk to Parliament House, great restaurants, theatres and mall-type shopping. It's comfortable and affordable if your business is on a tight budget. W

Review collected in partnership with this hotel

Helpful?
Thank katewH1106GY
Brisbane, Australia
Level Contributor
132 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 days ago NEW

If you want clean, bright, modern, comfortable accommodation at reasonable rates in the heart of the CBD then the Crossley won't disappoint, but it's location that makes it come up aces. In Little Bourke Street you're at the top end of Chinatown with its endless string of restaurants. The Chinese History Museum (worth a visit) is across the street and... More 

Helpful?
Thank Gary E
Bathurst, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Clean and comfy motel close to the centre of Melbourne and trams. Don't get back to your room to early as even if room has been cleaned cleaning staff will just walk in to drop things off, no knocking or anything. Do love the fact that we could walk to most things from here

Helpful?
Thank Smarty61
Brisbane
1 review
Reviewed 4 days ago NEW

Excellent location, staff members were helpful and rooms were tidy. Both check in and check out were easy. We only stayed 3 nights so we didn't get our room made up at all. I would have liked a gym within the complex but for the price of the stay - value was excellent

Review collected in partnership with this hotel

Helpful?
Thank nicolesG2950HR
Blenheim
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW via mobile

I only stayed here for 1 night as a transit from travelling back from Dubai and great hotel in central Melbourne. It's in the Chinatown part of Melbourne so great choice of restaurants around. Great check in service, I arrived at 8am and was allowed into my room straight away, this was awesome after flying for 13 hours! Rooms are... More 

Helpful?
Thank xlaurzx
Haifa, Israel
1 review
Reviewed 6 days ago NEW

The hotel is in a very good location, close to many chinese restaurants, and in a very central part of the city, but in a quiet street.The only problem that we had was when we received our first room. It was very hot, because the aircondition does not worked. at first we were refused to change the room, and then... More 

Review collected in partnership with this hotel

Helpful?
Thank bmaron_577289
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear bmaron_577289, Firstly may I apologise for the experience you had with us on your recent stay. Thank you all your feedback and are looking into all the problems you encountered during your stay. We are certainly investigating the issues you had. I am pleased our staff was able to assist with this and ensured you had a comfortable stay... More 

Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

My husband and I stayed in the Corporate room for two nights. This hotel was in a great location. We practically could walk to all the shopping areas and restaurant from the hotel. Staff were warm, friendly and always helpful. Our room was big enough for two of us and had small kitchenette provided. I really enjoyed the Continental breakfast... More 

Helpful?
Thank Oideyasu123
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear Oideyasu123, Thank you for sharing such positive review on Tripadvisor! How good is out location - Walking distance to everything that you need in Melbourne! If it’s not in walking distance just jump on a free tram around the corner. We really appreciate your comments about our lovely staff and that is exactly how we want our guest to... More 

Cranebrook
1 review
Reviewed 6 days ago NEW

Good location,breakfast included made it good value Tram around around corner,in the middle of Chinatown,high tea at Windsor Hotel was a once in a lifetime experience.Can reccomend Spaghetti Tree restaurant for a great meal.

Review collected in partnership with this hotel

Helpful?
Thank haroldc507
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear haroldc507, Thank you so much for your wonderful feedback! It is amazing to learn that we could provide you with a memorable experience. I am glad the central location of the hotel has made it so convenient for you on your recent visit to Melbourne. We would love to see you again in near future. Warm regards, Sherri Front... More 

Mrytle Bank
1 review
Reviewed 6 days ago NEW

Was impressed with the customer service. The staff were extremely helpful and happy to help with any queries. It was close to everything and easily accessible to where we needed to go. Good value for money.

Review collected in partnership with this hotel

Helpful?
Thank S4785CBlaural
CrossleyHotel, Front Office Manager at The Crossley Hotel, responded to this review

Dear S4785CBlaural, Thank you for the great review! We are excited to hear that you had a wonderful stay and loved our service. Your wonderful comments will definitely be conveyed to our team members. We look forward to seeing you again soon. Warm regards, Sherri Front Office Manager More 

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 

Additional Information about The Crossley Hotel

Address: 51 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Chinatown
Price Range: ₹ 6,341 - ₹ 19,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
Reservation Options:
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Hotel Style:
#40 Luxury Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#42 Family Hotel in Melbourne
#55 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Crossley Hotel staff and other travellers.
11 questions
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over a year ago
Gold Coast, Australia
over a year ago
9 days ago
Denbigh, United Kingdom
20 days ago
Brisbane, Australia
7 months ago

See all questions (11)

Questions? Get answers from The Crossley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem quiet and comfortable”
 of 5 bubbles 182garye, 1 Dec 2016 | Read review
“Book a room with breakfast included. (not much difference in price) People who wants to relax in the morning, will worth it.”
 of 5 bubbles Oideyasu123, 28 Nov 2016 | Read review
“Ask for larger room eg 407. 4th floor or higher might get you away from street nosie”
 of 5 bubbles 105RobertT105, 18 Nov 2016 | Read review
“Hotel was very quiet so any room would seem to be ok. Breakfast room on ground floor also served coffee during the day but not a noisy area.”
 of 5 bubbles mothermurphy6972, 16 Nov 2016 | Read review
“The Princess Room has an outdoor terrace area.”
 of 5 bubbles Deessert, 6 Nov 2016 | Read review
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