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BEST WESTERN Atlantis Hotel

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1,681 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Atlantis Hotel
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Showing 1,603: English reviews
Singapore, Singapore
Level Contributor
151 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 May 2014

We did not have problems with the hotel rooms. The ones we had seem to be newly furbished of sorts, so that was great. Everything worked fine. However, I personally thought that the service can do with lots more improvement as it did seem they were not bothered with questions you might want to check in with them with. And... More 

Thank Seth517
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2014

Paid for a Dockland view hotel room- got a building site view. Maybe it didn't matter as the windows were so dirty I could hardly see outside, When we got into room there was an old chocolate wrapper on the floor, I left it there and it was still there three days later, It would be fair to say nobody... More 

1 Thank corkgirl C

Travellers are raving about these Melbourne hotels

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014

On check in I was asked to pay more for room for 1st night then quoted. When I explained this, I got a quick oh sorry about that. Arrived in room. The smell was burning my eyes and throat. ???Too much air spray, to diluted enough? Even when one of the mangers came to inspect he was on his hands... More 

1 Thank GavSyd
atlantis300, General Manager at BEST WESTERN Atlantis Hotel, responded to this review

Thank you for taking the time to write a review We recommend that all users of this site read a variety of reviews in order to get a fair and balanced review of the hotel More 

Brisbane, Australia
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 26 April 2014

Reasonably priced rooms, very clean and comfortable. Only downside is that it is not quite in the city centre/a bit of a walk from the main attractions (but still in the CBD). Would definitely stay here again!

Thank Madolline
Canberra, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014

This hotel is always fairly cheap and I find it good for work trips. The breakfast is average, but the rooms are clean and recently decorated. I stay here fairly often and find the service pretty good on each visit.

1 Thank N B
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 April 2014

Stayed here for 3 nights in March 2014. Overall, the hotel was clean, staff were friendly, room was reasonably good size and comfortable. The Good: - reception staff were friendly, approachable and helpful - good size pool and basic equipment gym - good size room - comfortable bed The average: - room 909 faces directly into the wall of the... More 

Thank weetbix75
Melbourne, Australia
Level Contributor
73 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 10 April 2014 via mobile

Basic, new, modern, clean. Close to southern cross station. Great for stop off on way to airport. Did not eat here. More than happy for the price. Check in was fast, no frills. If you just want a room to sleep this is perfect.

Thank globehoppin
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2014

Beware being charged for movies that magically appear on your bill, and receptionists who believe that technology is more important than customer service. Even when you flat out tell them that you did not watch a movie on their system, they will not believe you, as apparently, it doesn't just appear on the system without one using it. Blue Jasmine... More 

3 Thank NeilW255
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 April 2014 via mobile

Good location being close to southern cross station. The reception staff were friendly but not very experienced. The room service was poor as the second day my room wasn't serviced and the attending staff were speaking very loud early in the morning outside of the room which was a bit annoying. Room was very simple, small size, with an empty... More 

1 Thank Armani A
Pondicherry, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 April 2014

Good location, spacious room, reasonable prize. Receptionist were good and helpful. The main drawback was there was no free wifi and the charge for using broadband is really expensive which is quiet unreasonable in the present scenario.

1 Thank kalay2014

459 photos of this hotel

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Bathroom (36)
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Pool/Beach Area (3)
Family/Play Areas (1)
Hotel & Grounds (18)
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Executive Queen Docklands View Room (20)
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Grand View Room (13)
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Superior ADA Room (12)
Superior Twin Room (13)
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Room/Suite (4)
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more   less 

Additional Information about BEST WESTERN Atlantis Hotel

Address: 300 Spencer St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 5,182 - ₹ 10,160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Atlantis Hotel 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Best Western Melbourne
Melbourne Best Western
Hotel Style:
#10 Best Value Hotel in Melbourne
#84 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Atlantis Hotel staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN Atlantis Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out reviews Of the hotel your thing of booking first”
 of 5 bubbles 171vip, 27 Nov 2016 | Read review
“Away from the road - then again it depends what kind of view you would like.”
 of 5 bubbles jeffr001, 2 Nov 2016 | Read review
“ask for a room with a view.”
 of 5 bubbles TIRZEK, 26 Oct 2016 | Read review
“I had a room on the 10th floor and I could see the park which was nice.”
 of 5 bubbles AngelBallina, 24 Oct 2016 | Read review
“The higher the room the quieter it is”
 of 5 bubbles 627Brucej23, 24 Oct 2016 | Read review
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