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Melbourne Marriott Hotel

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#10 of 157 Hotels in Melbourne
Certificate of Excellence
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1,339 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Edinburgh, United Kingdom
Reviewed yesterday NEWvia mobile

We visited Melbourne to see Kinky Boots & choose to stay at the Marriott. The hotel is only a two minute walk from Her Majesty's Theatre. So it's ideally located if you are seeing a show. This is such a great hotel. The staff are uniformally lovely. We were allocated room 205 which was very comfortable. It over looks a...

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Helpful?
Thank Linda0615
Reviewed yesterday NEWvia mobile

There was a bit of a muck around at check in - no ones fault really - however staff remained calm, helpful and professional throughout. All staff I dealt with during my stay were very pleasant and accommodating. Room service breakfast was prompt and delicious. The location is ideal for anyone on business in the CBD and would also be...

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Helpful?
Thank twelvezerosix
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear twelvezerosix, I was pleased to hear that our team coped as best they could at check-in, and glad to know that you were looked after throughout your stay. Good to know that your Room Service breakfast was on time and of good quality. We do our best to ensure a quick delivery so that "hot is hot and cold...

Columbus, Ohio
Reviewed 2 days ago NEWvia mobile

Very nice hotel with a convenient location in the northeast area of the business district. Friendly staff and the room was ideal; good shower, comfortable bed, excellent internet. One of the better Marriotts I've stayed. Couldn't do 5 star as concierge was a bit off in recommending 2 closed restaurants and bed missing a sheet when I checked in. Some...

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Helpful?
Thank JustHonestReviews
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear JustHonestReviews, I was concerned to hear that Concierge recommended two restaurants that were closed. A number of restaurants close during the first half of January but they should have first checked. I am very sorry for any inconvenience caused. The hotel is very located in the CBD and I hope you got to see a few of the city...

Reviewed 2 days ago NEW

As a frequent world traveler I was very impressed with the property. My stay was 4 days in a suite with lounge access. It was clean and orderly. However, the staff really got my attention, truly a step above the industry. Everyone was very friendly and helpful, in particular Devin, the Concierge. He went beyond the call of duty to...

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Helpful?
Thank Dularie E
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Dularie E, I was delighted to read your posting and so pleased to hear that you enjoyed your 4-day visit with us. Your appreciation will be passed on to our team, particularly Devin at Concierge. It really is a terrific boost for morale when individual efforts are acknowledged by our guests. Good to hear that he "went the extra...

Sydney, Australia
Reviewed 3 days ago NEW

I recently stayed at this hotel. I am a gold elite member hence I was lucky to get lounge access however I realized that all of the guests are treated in an exceptional manner. I was greeted upon arrival by JC. He took my bags and walked me to the check in desk where he offered me a glass of...

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Helpful?
Thank sam g
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Sam g, I very much appreciate the time you have taken to review our hotel and was so pleased you enjoyed your recent visit. I'm glad our team was welcoming and did their best to make you feel "at home" here with us. Your kind comments will be passed on and particularly highlighted to JC, Melita, Fon, Patrick and...

Chicago, Illinois
Reviewed 4 days ago NEW

We were fortunate to obtain Platinum Elite status with Marriott which means we were granted access to the lounge on the 9th floor along with other amenities. Our experience was terrific. The staff was more than helpful to assist us with anything we needed. On top of that, I would say that the staff went above and beyond. During our...

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Thank DocThurm
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear DocThurm, Thank you so much for taking the time to review the Melbourne Marriott. It was truly a pleasure to hear that you were so well taken care of during your stay, and your appreciation will be passed on to our team, especially Min and Suzanna in our Executive Lounge and Hector and JC at Concierge. It is especially...

Australia
Reviewed 5 days ago NEWvia mobile

The Melbourne Marriott is a comfortable, well-positioned hotel, particularly with respect to the museum, Royal exhibition building, theatres and asian restaurants. What this establishment lacks in modern appearance is easily compensated by first class staff attitude. Hector at concierge and Patrick at reception both displayed fine examples of model customer service, something that seems lacking in many five star hotels...

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Thank PettAustralia
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear PettAustralia, Many thanks for your TripAdvisor review following your recent stay. Your appreciation will be passed on to both Daisy and Hector. Our people do try very hard and it is a terrific boost for morale when their efforts are individually acknowledged by our guests. With best wishes, George Varughese General Manager

Melbourne
Reviewed 6 days ago NEWvia mobile

The staff are great and the food is wonderful but the service is not good. We constantly had to ask for service and while it was also done with a smile they should have been more attentive. Staff are really great and it is not a criticism on the staff. It is a lack of staff to cater for all...

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Thank bfprice
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear bfprice, I was most upset to hear of the poor service you received in our restaurant "Essence-on-Exhibition". Please be assured this is not our normal standard and it would appear that the restaurant must have been unexpectedly busy at the time you were here and was obviously not coping well. Staffing levels continue to be reviewed and I am...

Reviewed 6 days ago NEW

Staff was incredible, they went above and beyond with every request. Food and executive lounge was great, would highly recommend to anyone. Location was easy to get around and see the sights! Can't wait to go back!

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Thank Heather W
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Heather W, Greetings from the Melbourne Marriott. It was great to read your review and I'm so pleased the hotel met your expectations. Look forward to welcoming you back again. Warmest wishes, George Varughese General Manager

Reviewed 6 days ago NEWvia mobile

For those seeing a show at Her Majesty's Theatre the Marriott is the perfect place to lob for the night. This recent experience for us was a success, even after a slight hiccup at the beginning. First things first, check in went well, complimentary sparkling wine made that no chore. The staff, in particular the concierge, were attentive and switched...

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Helpful?
Thank David B
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear David B, The Melbourne Marriott is ideally located if you are attending the theatre ..... and I was delighted that you enjoyed your stay. "Kinky Boots" is just a stone's throw away and has been very popular. Your appreciation will be passed on to our team, particularly the breakfast crew. Glad you liked the strawberry smoothies! Hope to have...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Essence on Exhibition
Essence on Exhibition
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 

Additional Information about Melbourne Marriott Hotel

Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: ₹ 10,440 - ₹ 28,302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Melbourne
Melbourne Marriott
Hotel Style:
#9 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Melbourne Marriott Hotel staff and other travellers.
8 questions
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Los Angeles, California

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Questions? Get answers from Melbourne Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all floors are quiet except level nine. This level is situated near the executive floor hence a lot of visitors during that time.”
 of 5 bubbles samg563, 16 Jan 2017 | Read review
“Rooms are bigger than most in this area, so I guess you're set any other way.”
 of 5 bubbles LuisArcangel, 11 Jan 2017 | Read review
“Higher floor, facing the city.”
 of 5 bubbles nirmalal216, 8 Jan 2017 | Read review
“Nothing to add. Pretty basic”
 of 5 bubbles HappyFamily12345, 29 Dec 2016 | Read review
“Book in any special occasion advising them what that occasion is”
 of 5 bubbles Holiday4ME09, 3 Dec 2016 | Read review
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