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Crowne Plaza Melbourne, an IHG hotel

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1-5 Spencer St, Melbourne, Victoria 3008 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (753)
Room & Suite (339)
Dining (23)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 22/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Melbourne, an IHG hotel
Updated 22/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 168 hotels in Melbourne
Location
Cleanliness
Service
Value
Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Standing out from the sea of high rises in Melbourne, the Crowne Plaza Melbourne's curved shape gives a hint at the architectural features and sense of open space that will make your stay an experience to remember. Crowne Plaza Melbourne is absolute riverfront, located in a premium position - across from Melbourne's Casino, Melbourne Convention and Exhibition Centre (MCEC) and only steps away from the restaurants and bars of the South Wharf precinct and Melbourne CBD. On the doorstep to Melbourne's tram network, the hotel is also located within the free-tram zone, making it easy for guests to move around the city. The hotel's recent refurbishment sits within the architectural facade that is so recognised along the Yarra River, standing proud as one of Melbourne's largest single accommodation towers with 432 rooms and suites. The transformation showcases a suite of brand new guest facilities including a re-imagined rooftop pool with designer cabanas, along with a wellness centre filled with natural light overlooking the Atrium complete with state-of-the-art TechnoGym fitness equipment and floor space for the aspiring yogi. Redefining hotel dining, guests can escape the ordinary and enjoy an elevated culinary experience rooted in storytelling at Yugo Melbourne. With a menu curated by Chef Matthew Butcher, dining at Yugo brings something new to the plate. The menu is a manifestation of a tailored mix of Asian flavours developed with French techniques. On Sundays, enjoy a Yum Cha lunch with trolleys specifically designed for the venue as was the Cube – Yugo’s private dining room; a glass box that frosts at the touch of a button allowing for a completely immersive experience. Dive Bar evokes the old-school dive bars of New York’s East Village. Dimly-lit and layered with neon, it’s the place to socialize and play into the late night and to dance to your favourite tunes on the guest-controlled juke box. Finally, the eco and health-conscious cafe Pow Wow offers a California-inspired design that’s fresh and bright, and a vibe that’s relaxed and cosy. Here, guests will find the perfect cup of Melbourne coffee before heading out for the day. Yugo // Dinner: Tuesday to Saturday 6pm – 11pm. Lunch: Sunday 12pm – 4pm Dive Bar // Daily: From 4pm Pow Wow // Daly: From 7am
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English
1911Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
kimtssho wrote a review Jul 2021
Centreville, Virginia3 contributions
Our room was clean and very spacious. The breakfast buffet and the omelets are delicious. Mya took great care of us, in and out just how we like it The beach was beautiful too They had a band during the day
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from MELFS Hotel, Owner at Crowne Plaza Melbourne, an IHG hotel
Responded 22 Aug 2021
Dear kimtssho, Thank you for taking the time to review your stay with us. We are pleased to read you enjoyed your stay and hope to welcome you back again soon. Kind regards, Georgia Guerinet Marketing Executive Crowne Plaza Melbourne
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miss_piaalba wrote a review Jul 2021
Melbourne, Australia449 contributions65 helpful votes
Crowne Plaza is still living to its name. I cannot express how much we appreciated their efforts for us. We staycationed there for our anniversary, and upon knowing that, they upgraded our room to a room with a better river view, plus, they gave us complimentary champagne in the room. Extra mile gestures indeed! We had the view of the Crown Gas Brigade at night. It was beautiful. Our room was obviously very clean and well-lit, especially because of the huge window with a very nice view of the river. Over all, we had a very pleasant experience and good sleep. Tough, I wasn’t expecting many people. There were still a lot when we checked in and during breakfast. Well, I guess its good that the hospitality industry is recovering.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: room 707 's view is super good
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Response from MELFS Hotel, Owner at Crowne Plaza Melbourne, an IHG hotel
Responded 22 Aug 2021
Dear miss_piaalba, Thank you for taking the time to review your stay with us. We are delighted to have made your anniversary staycation all the more special with a complimentary upgrade and champagne on arrival. We hope to welcome you back again soon! Kind regards, Georgia Guerinet Marketing Executive Crowne Plaza Melbourne
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jgls wrote a review Jul 2021
Melbourne, Australia500 contributions117 helpful votes
Exceptional. Very friendly staff and so helpful. Gave us a skyline room and the view was amazing. Given I’d booked here and not there more expensive towers, we realised our view and site was probably better! In fact I loved being over the small bridge and away from bicycles running us over and the hustle of the bank. Where we were was almost at the point of the bank on flinders bridge looking back towards Spencer st bridge and the other bridges and wow! Excellent bedding. Huge picture window. Fantastic cocktails and I can’t fault the food. Tender steak, beautifully cooked greens. Hand made spring rolls. This place was an accidental heaven! V v good! Thankyou!
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Date of stay: June 2021Trip type: Travelled solo
Room Tip: Rooms are small but worth it for the views. Close to various transport and easy to get tans up...
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Response from MELFS Hotel, Owner at Crowne Plaza Melbourne, an IHG hotel
Responded 22 Aug 2021
Dear jgls, Thank you for the amazing 5-star review on your recent stay with us. We are so delighted to read of your accidental discovery of our heaven. We can't wait to welcome you back again soon! Kind regards, Georgia Guerinet Marketing Executive Crowne Plaza Melbourne
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Linette Breen wrote a review Jul 2021
Geelong, Australia231 contributions27 helpful votes
+1
My husband and I stayed here on a little weekend in the city. The hotel is central and easy to access. Check in was smooth and the reception staff were very helpful. We recieced a free upgrade to river view which was great. The hotel is sort in two sections and was easy to navigate. The room was well presented, clean and tidy. The bathroom was clean and spacious. We also checked out the pool, which is unfortunately outside so we didn't use it. The gym was a good size for a hotel gym and it was clean. We also had breakfast at the hotel restaurant, we prebooked and it was very busy. The only negative is self parking is a few buildings away and we had to hall our bags back..lucky I had my husband with me haha Overall we would stay there again and recommend it to others.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Weekend check in time is busy to arrive a bit earlier. If you have alot of bags, see if you can...
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Response from MELFS Hotel, Owner at Crowne Plaza Melbourne, an IHG hotel
Responded 22 Aug 2021
Dear linettebreen, Thank you for taking the time to review your stay with us. We are delighted to read you had a wonderful weekend away in the city and your stay with us was nothing short of enjoyable. Next time you stay, please don't hesitate to ask for a helping hand from our lovely Concierge team with your bags. We hope to see you again soon. Kind regards, Georgia Guerinet Marketing Executive Crowne Plaza Melbourne
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Lisaeddo wrote a review May 2021
Numurkah14 contributions6 helpful votes
Stayed for 3 nights in a King River View room. Lovely room with a beautiful view and very comfortable king size bed. King bed was great but for $288 per night you would think they could afford sheets that actually fit. Sheets wouldn’t tuck in the end of the bed as they weren’t long enough and barely tucked in at the sides so as soon as you moved they were untucked. I know this may seem like a small issue but very frustrating having to remake the bed constantly. The mattress protected also had broken straps so bunched up with the sheets. Something that could easily be fixed. $60 per night for valet parking and they park your car in the same public car park that costs you $17 per exit or out the front of the hotel in their driveway. We payed the $17. Great shower but water runs out all over the floor and wets the bath mat. Shelf in the fridge wouldn’t even fit in the fridge because you can’t open the door wide enough to get it in. The side of the fridge was damaged where a previous guest tried to get it in. I put in a request for an upgrade to this room type with an extra cost of $52 a night if available. When we checked in I was told that “we have been able to provide you with a complimentary upgrade to a River View room”. I thought great how nice. Then he said “oh I see you asked for an upgrade to the River Room so there will be an extra charge of $52 a night”! I questioned it and he said he would need to speak to his manager and we will sort it out for checkout. We go to checkout and what a surprise no one knew anything about it so I had to pay the extra money. These things are all basic things that could be fixed and would make this hotel perfect.
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from MELFS Hotel, Owner at Crowne Plaza Melbourne, an IHG hotel
Responded 22 Aug 2021
Dear Lisaeddo, Thank you for taking the time to review your stay with us. We regret to read this happened during your stay and apologise for the experience you encountered. This isn't the experience we want to farewell our guests having had so feedback like yours enables us to improve upon our service to ensure your next stay is nothing short of memorable. Thank you again for your feedback. Kind regards, Georgia Guerinet Marketing Executive Crowne Plaza Melbourne
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PRICE RANGE
US$122 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza melbourne hotel melbourne, melbourne crowne plaza
LOCATION
AustraliaVictoriaMelbourneDocklands
NUMBER OF ROOMS
432
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Frequently Asked Questions about Crowne Plaza Melbourne, an IHG hotel
Which popular attractions are close to Crowne Plaza Melbourne, an IHG hotel?
Nearby attractions include Viri VR (0.3 km), SEA LIFE Melbourne Aquarium (0.3 km), and Crown Casino (0.2 km).
What are some of the property amenities at Crowne Plaza Melbourne, an IHG hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Melbourne, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Melbourne, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Melbourne, an IHG hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Crowne Plaza Melbourne, an IHG hotel?
Conveniently located restaurants include Delhi Streets Indian Street Food, Vue De Monde, and Rare Steakhouse Downtown.
Are there opportunities to exercise at Crowne Plaza Melbourne, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Melbourne, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Melbourne, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Melbourne, an IHG hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Melbourne.
Are any cleaning services offered at Crowne Plaza Melbourne, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Melbourne, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.