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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,302 Reviews from our TripAdvisor Community

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Showing 1,246: English reviews
Reviewed yesterday NEWvia mobile

Very nice, clean with friendly and helpful staff. The hotel Is within. A short walk to the trams which are free within the city area. Breakfast buffet is extensive but be careful at the egg station it could take a very long time to get eggs cooked depending on the time you go for breakfast, as during the weekdays it...

Thank Umnada
Melbourne, Australia
Reviewed yesterday NEW

I rated this hotel 5 stars because I really couldn't think of anything I didn't like about it. The location is fantastic, the service was warm and friendly. The hotel was aware our stay was to celebrate a special occasion and really went above and beyond with providing us with champagne in our room as well as a room upgrade...

Thank KTC3438
Mt Eliza, Australia
Reviewed 2 days ago NEWvia mobile

Great place to stay, friendly staff. Car parking an easy 5 min walk. Across the bridge to casino and all the restaurants of south bank. Room was clean and comfortable, breakfast was okay. Great view. Would stay again :)

Thank CateBuff
Reviewed 3 days ago NEWvia mobile

This hotel is centrally located. A short walk from air bus terminal or by tram. Reception staff wer excellent, very welcoming and our room was lovely with comfortable bed, good fittings and choice of pillows. Food in restaurant was very good and the concierges went out of their way to ensure our needs were met.

1Thank Emjopage
Geelong, Australia
Reviewed 5 days ago NEW

We had 3 nights at the Crowne Plaza and had a great experience. Our twin room was on the 6th floor and was quiet (away from lifts and traffic noise as requested). Beds were very comfortable. We had 2 double beds and an amazing view up the Yarra River, including Crown Casino and Southgate shops to Federation Square. Located on...

Thank Barb C
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Barb C, Thank you for reviewing your stay here at Crowne Plaza Melbourne. I am delighted to read that you found your room quiet and comfortable and our hotel easy walking distance to Southbank, DFO and Melbourne CBD. Thank you so much for your lovely comments regarding our hotel staff who will be delighted to read such endorsing feedback....

Bairnsdale, Australia
Reviewed 6 days ago NEWvia mobile

Found the service to be excellent! Comfortable beds and great buffet breakfast! Egg station was a bit hit and miss though. I was totally blown away that one waiter remembered my coffee order from day one! Super impressive!!

Thank Aussie38
Reviewed 1 week ago NEW

Amazing place to stay with all you need to be comfortable, the staff was very friendly and helpful. Front desk staff really look after us. We were really impressed with the Hotel...having fruit and ice water availaable at the entrance was such a nice thing to do for travellers. We will come back here.

Thank Martha A
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Martha A, Thank you for sharing you review of your stay. I am pleased to hear that our staff really looked after you and you were impressed with our hotel. There is no greater confidence than a guest who is willing to return again and we look forward to welcoming you back. Kind regards, Cameron Abbott General Manager

Cagayan de Oro, Philippines
Reviewed 1 week ago NEWvia mobile

Spent 5 lovely nights at this hotel after Christmas with my family. Our room was with the view of the Yarra river. The hotel is strategically located with restaurants, outlet malls, cinemas , city circle trams within the area. The staff at the reception were friendly and accommodating. The room is spacious with comfortable beddings & pillows. Room service is...

Thank Adventureonetra... R
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Adventureonetra... R, Thank you for your wonderful feedback regarding your stays with us. I am delighted to hear your room was comfortable and you found us in a great location close to shopping, restaurants and entertainment. We look forward to welcoming you back the next time you visit Melbourne. Kind regards, Cameron Abbott General Manager

Australia, Victoria
Reviewed 1 week ago

Great place for NYE fireworks. We had a lovely view of the river and Southbank. Hotel had great service from the time we arrived to the time we left, great buffet breaky. Rooms nice and comfortable. Room service food Yum. Fantastic location for shopping and restaurants and Crown. Would highly recommend

Thank Tiger37
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Tiger37, Thank you for your review. I am delighted to note that you found us in an excellent location to watch the NYE fireworks and enjoyed your river and Southbank views from your room. We look forward to welcoming you back on your next visit to Melbourne. With kind regards, Cameron Abbott General Manager

Reviewed 1 week ago

The hotel made me a member (free) which then gave me access to free wifi which I appreciated very much. Check in and out was friendly and efficient. Rooms are a wee bit on the small side but have all the amenities you need. I did not go for food options which so many choices opposite the road, but I...

Thank TeacherHanoi
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear TeacherHanoi, Thank you for your review. I am pleased you found our staff friendly and efficient and we had all the amenities you required. Thank you for choosing to stay with us here at the Crowne Plaza Melbourne. Kind regards, Cameron Abbott General Manager

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: ₹ 7,304 - ₹ 22,664 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#71 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Melbourne staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room overlooking crown or southwarf would be a nice view.”
  • View towards Crown
  • Standard room with a view towards Crown.
 of 5 bubbles KTC3438, 17 Jan 2017 | Read review
“Higher floors with river views maybe quieter”
 of 5 bubbles BarbC181, 13 Jan 2017 | Read review
“choose a kingsize room soooo comfortable.”
 of 5 bubbles marthaa483, 11 Jan 2017 | Read review
“Level 7 is great and room 717, has two double beds”
 of 5 bubbles Tiger37, 9 Jan 2017 | Read review
“Views of the river are best”
 of 5 bubbles TeacherHanoi, 8 Jan 2017 | Read review
5 of 5
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