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Crown Metropol Melbourne

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#21 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,497 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Melbourne
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Showing 3,429: English reviews
Reviewed 15 January 2016

We booked a room for a night thru internet we paid extra for breakfast we received a confirmation that our credit card was charge for room + $77 extra for breakfast.Soon as we arrive the valet parking man jump on us to give him the key for valet parking we said we want to check in first then he said...

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Helpful?
1Thank Sorin S
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for taking the time to write your review. I was most disappointed to read of your experience and would like the opportunity to discuss this further with you. When you have a moment, please contact me on the number below so I can personally address your concerns. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292...

Melbourne, Australia
Reviewed 15 January 2016

I have stayed at Crown Metropol for couple of times and it is one of the best hotels in Melbourne, unbeatable location with very smart room won't let you down. Bathroom in the rooms that I have stayed, don't have a bathtub which is not a big issue for me. Bed was amazing and the swimming pool is one of...

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Helpful?
1Thank Ali E
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review Ali. As a return guest, it was lovely to read you have enjoyed your stays at our Hotel. We get great feedback about our beds and our pool is definitely a “must see” when staying. If you are wanting a room with a bath, our Loft suites do have the most amazing deep soaking baths...

Perth, Australia
Reviewed 15 January 2016

Everything you would expect of a 5 star hotel. Rooms are very well kept, modern and good sized. Reception was excellent right through to the concierge. The only thing worth mentioning is that this is at the end of the Crown Complex and if you frequent the casino gaming areas...it can be quite a walk!

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Helpful?
1Thank bobby269
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It is great to note that you enjoyed your stay with us. I will be sure to share your wonderful feedback with the Housekeeping and Reception teams. We look forward to welcoming you back in the future. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

canberra
Reviewed 15 January 2016

stayed 3 nights as it was very near the Convention center where my husband attended a conference. the check-in was fast & efficient & we had a lovely non-smoking room with a good size bathroom. it was clean & had good amenities. the location of this hotel is excellent as you can take the free tram line to the city...

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Helpful?
1Thank godzilla_oz
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I was thrilled to read you had a great stay – especially as you were here for a few days whilst your husband attended a conference. I will certainly share your comments with my team and I'm so pleased that you enjoyed every aspect of the Hotel - from the service, to the rooms and...

Melbourne, Australia
Reviewed 14 January 2016

We were very disappointed by our visit in December 2015. First of all we had to line up quite a long time to check in and then when we asked why we had to line up so long the front desk clerk said "Everyone is checking in I guess" in very rude manner. No apologies, no sorry for your wait....

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Helpful?
1Thank grandtor2011
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I was disappointed to read about your arrival experience and apologise for the manner in which the front desk staff member handled the check-in. This is not the standard that we aspire to and I would like to have the opportunity to investigate this further. When you have a moment please feel free to contact...

Adelaide, Australia
Reviewed 14 January 2016 via mobile

Very happy with our first stay at Crown Metropol. Large rooms, very clean, outstanding staff service. A little bit unusual connection between bedroom and barthroom - gap in the separating wall, so you can hear from bedroom what is happening in the bathroom. Ok if you stay with family, would feel a bit uncomfortable if you twin share with e.g....

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Helpful?
Thank iwona63
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It was lovely to read you enjoyed the dining and hotel facilities. We are lucky to be connected internally to the main Crown complex, especially with Melbourne’s unpredictable weather! I hope you enjoyed the remainder of your holiday break. We look forward to welcoming you back in the future. Kind regards, Harley Moraitis General Manager...

Melbourne
Reviewed 14 January 2016 via mobile

Have stayed here now for 11 visits over the past five years and wouldn't stay anywhere else. Have tried many other places in Melbourne in between visits and metropol is by far the best. So convenient to everything including cinemas shops restaurants food courts casino aquarium and more. Easy walk into Melbourne city. Have even been to shrine during our...

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Helpful?
1Thank imcm2015
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It is always fantastic to read reviews from one of our regulars! This is always by far the best compliment we can receive. I sincerely appreciate you choosing us as your home whilst in Melbourne. Please make yourself know to me on your next visit as it would be great to meet you. Kind regards,...

Melbourne, Australia
Reviewed 14 January 2016

My husband and I went to the Metropol for our Anniversary. When we arrived the queue was long for check-in but all staff were on and we moved through quickly. Very friendly staff at the check-in counter. Our room was clean, not sparkling. We requested a higher floor but were still placed on a lower floor. No mention of our...

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Helpful?
Thank mary K
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for staying with us for your special occasion. I apologise the team did not acknowledge this upon arrival. The pool is definitely a star attraction, especially over the school holiday period. We really appreciate your review and we hope to welcoming you back again soon. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

Melbourne, Australia
Reviewed 13 January 2016

This is our 3rd time here. BF & I had a mini staycation over the Christmas period and once again everything ran smoothly. Check in was friendly and quick using the Club 28 dedicated line made it even better. Our room was a standard Lux on the 22nd Floor and was tidy and clean. We went to the sky bar...

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Helpful?
1Thank julesten2016
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

We sincerely appreciate hearing from our return guests. I was delighted to read that the team took great care of you. Level 28 Skybar is a great place to relax and take in the views of Melbourne. Thank you for staying with us, and we look forward to welcoming you back. Kind regards, Harley Moraitis General Manager Crown Metropol 61...

Melbourne, Victoria, Australia
Reviewed 13 January 2016

This stay was our first experience with Crown hotels and we enjoyed ourselves. The hotel decor is contemporary and appealing and our room was very comfortable (though the car park view wasn't great). We wouldn't hesitate to stay with them again - we found the staff most friendly and helpful. Given how large the Crown complex is and the associated...

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Helpful?
Thank Sharon S
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I was very happy to read that you had a relaxing stay with us. It was especially pleasing your comments about the team. I will ensure to thank them on your behalf. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: ₹ 11,946 - ₹ 33,108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#7 Spa Hotel in Melbourne
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms good so far”
 of 5 bubbles julesten2016, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles Murleog, 12 Jan 2017 | Read review
“Ask for a late check out.”
 of 5 bubbles inkypete, 10 Jan 2017 | Read review
“Get the level 28 upgrade for brekky”
 of 5 bubbles 5066bill, 7 Jan 2017 | Read review
“I always ask for a room away from the lifts - its much quieter”
 of 5 bubbles bgessey, 29 Dec 2016 | Read review
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