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Hilton Melbourne South Wharf

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#20 of 158 Hotels in Melbourne
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Hilton Melbourne South Wharf
Hilton Melbourne South Wharf
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3,520 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Melbourne South Wharf
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Showing 3,399: English reviews
Wollongong, Australia
Reviewed 14 August 2015

I've stayed here for 3 days for the conference at the MCEC which is connected to the hotel. Also, DFO and casino are close by, making this hotel very convenient. Rooms are great, very comfortable beds and modern bathrooms. Breakfast was good too, with enough choices for everyone. The only downside is that coffee is not included in your breakfast,...

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Helpful?
Thank eaglehaslanded72
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. I greatly appreciate your comments and have shared your insight and feedback with my Management team also....

Melbourne, Australia
Reviewed 13 August 2015

I got to the hotel at about 4 pm, expecting to be able to check in in the club lounge however there was no one up there available to complete my check in. I had to head back down to the concierge and check in at the front desk, however no one took a security deposit from me at this...

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Helpful?
Thank StephP2
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your review about Hilton Melbourne South Wharf, following your stay with us in January. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. However I was very sorry to learn of your experience at check-in. Please be...

Melbourne
Reviewed 13 August 2015

Stayed here back in January as had a wedding at the nearby Showtime Event Centre. Was impressed with the proximity to the city, a lovely 5 minute walk along the banks of the Yarra have you at Crown Casino. There are some great dining options along South Wharf. The room was fantastic with a view of the city that was...

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Thank SalvaTravel
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located close to the CBD and the entertainment precinct, and I am delighted...

Reviewed 13 August 2015

The Hilton is located beside the conference centre with nice views of the Yarra river. The staff in the breakfast room and the bar were excellent, friendly and attentive, check in staff were less friendly. The Exec lounge is good with food and drinks in the evening until 8pm. It's also conveniently located for place to eat within walking distance....

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Helpful?
Thank Worjacky1
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located for conference events and close to the entertainment precinct, and I am...

Hamilton, New Zealand
Reviewed 13 August 2015

Stayed here for 2 nights (Fri-Sat) whilst attending conference next door. Overall very pleased with the hotel. Reception / breakfast restaurant / room were all tastefully and a bit trendily done. Staff were professional but they could have done with more (and more experienced) concierges on the days we were there. The room was easily big enough for my wife...

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Helpful?
Thank Hugh G
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located close to the public transport, CBD and the entertainment precinct, and I...

Sydney, Australia
Reviewed 13 August 2015

This is the worst Hilton I have stayed in....having stayed in many throughout the world. Trust Australia to be so lacking in customer service! Every other Hilton bends over backwards for their Honors members....not this one! They refused to honour the breakfast inclusion in my booking - even though I had booked several month in advance, they decided to tell...

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2Thank IamPrincessSparkles
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for your review about your stay at Hilton Melbourne South Wharf. I was very sorry to learn of your obvious disappointment and I would greatly appreciate it if you could contact us directly with further details about your experience, enabling us to investigate deeper into the situation. My email address is Craig.Bonnor@hilton.com Your feedback is important and has...

Adelaide, Australia
Reviewed 11 August 2015

I can't say enough about our stay here. I stayed there with my son who is ten. We booked a basic king room and were up graded to a king delux room over looking e Yarra. Staff were fantastic. There were so many options when it came to eating. Location you can't beat. Will be staying there again with the...

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Thank Wayne D
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the entertainment precinct...

Brisbane, Australia
Reviewed 9 August 2015

We stayed here for 3 nights in August 2015. The purpose of the visit was to see the Exhibition at the National Gallery of Victoria for the Winter Exhibition which we tend to come to each year. We chose the hotel because it is quite accessable for activities in Melbourne, the rooms are large, views to the city are great....

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Thank alanv4
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. However I was very sorry to learn of your F&B experience and we deeply regret the obvious...

Auckland, New Zealand
Reviewed 8 August 2015

The Hilton was a brilliant location to the trade fair we attended at the Convention Centre. We would definitely stay again. The staff were very friendly and happy to assist when needed. The overall level of the accommodation was top notch.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Catherine P
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. The team and I appreciate your feedback and we all look forward to your return in the...

Canberra, Australia
Reviewed 6 August 2015 via mobile

Had the pleasure of staying here for the last couple of months. Great staff and nice rooms - only negative is the fluctuation in price. Breakfast was good as is the executive lounge - one of the best lounges in the way of variety of food and beverages that I've been in.

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1Thank Jackie Y
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stays at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 

Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: ₹ 9,136 - ₹ 24,234 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotwire, Hotels.com, Orbitz, Agoda, Booking.com, Priceline, Cheap Tickets, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Melbourne South Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Melbourne South Wharf staff and other travellers.
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Questions? Get answers from Hilton Melbourne South Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors have best view, try for river view”
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“I couldn't really see any rooms being problematic here.”
479jacintab, 23 Apr 2017 | Read review
“Ask for a city view”
woodyndave, 20 Apr 2017 | Read review
“Higher floors have better views”
DaliaAlbarak, 17 Apr 2017 | Read review
“Rooms overlook Yarra, on a clear day we observed the Spirit of Tasmania venture out to sea. Have rooms with spa & bath.”
JohnandDorothyMelb, 11 Apr 2017 | Read review
5 of 5