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Docklands Prestige Apartments Melbourne

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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Reviewed 1 week ago via mobile

Asian lady at check in on the 15th April was rude - by far the worst customer service I've ever experienced in hospitality, we booked for 7 an she kept saying I only booked for 6 she made my family feel uncomfortable and inferior, room was not ready, windows were disgusting, walls are not noise proof, aircon is super loud,...

Thank Julie M
Brisbane, Queensland, Australia
Reviewed 2 weeks ago

We booked 2 rooms for a family get together and were very happy with both rooms - one was upgraded from a 2 bedroom to a 3 bedroom - beautiful views and nice spacious rooms. We stayed in the Arkley apartment block on level 11 and 20, Staff were also very helpful.

Thank Nicki C
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi Nicki C, Thank you for such a lovely review, we are happy your apartments worked out well for your family! We are proud of how spacious our apartments are, especially given that they all have water views. We’d love to see you and your family again next time.

Reviewed 2 weeks ago via mobile

Had an awesome stay at our 3 bedroom apartment. Staff were very friendly, with great communication even before our stay. Apartment was large and comfortable with great views, was also very clean. Would definitely recommend to others and will be staying again.

Thank Brandon D
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi Brandon D, Thank you for your review, we are happy to see you had a great stay with friends! We do emphasize communication with our guests, and are happy to answer questions at any time, even before check in. We’d love to see you when you are in Docklands again.

Reviewed 25 February 2017

When we checked in we were advised that we had been upgraded from a 2 bedroom to a 3 bedroom apartment for our 4 night stay and I wonder if we should have declined! Although it was spacious and clean it really needs a makeover. The cupboards under the bathroom basin were swollen from water damage and stained. The kitchen...

1Thank Alexandra B
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi Alexandra B, Thank you for your feedback. We are happy to hear that you enjoyed your location, view, and that you found your apartment to be spotlessly clean. However we apologize that the rest of your stay was not up to your expectations. As you mention, our apartments are in private apartment complexes next to our office, which is...

Reviewed 20 February 2017 via mobile

We had a girls weekend away with six friends. Our apartment was gorgeous with a huge amount of space for all of us - and incredible views! Sparkling clean, massive dining /living area and plenty of space for getting ready and doing makeup etc. It was so convenient to come back to Docklands after a big night out! Three bedroom...

Thank Starfruit20
ACDRepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi StarFruit20, Thank you for your review! Our three bedroom apartments are quite spacious so it’s nice to hear you and your friends were all comfortable. We have the highest standards for cleanliness and certainly expect all of our apartments to be sparkling! It’s great to see you enjoyed your stay, see you next time.

Byron Bay
Reviewed 24 January 2017

These apartments enabled us to meet up as a family and all stay together with great views and comfortable fittings. Although we had some difficulties with the airconditioning, the problems were handled by management and staff.

Thank LeahNarbett
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi LeahNarbett, Thank you for your positive feedback! We’re so happy to see that your family was happy with your apartment and that the staff took good care of you. Our apartments certainly are convenient for a family gathering, so we hope to see you again for your next trip away!

Adelaide, Australia
Reviewed 12 January 2017

This had to be the WORST accommodation experience I have ever had. I had booked to stay at the docklands prestige apartments for 3 days from January 10th-12th, 2017. I have stayed here before previously, 3 years ago, but due to the experience I had this time around, I will NEVER be returning. Firstly, upon entering the room, we found...

4Thank 6sidetings
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi 6sidetings, We deeply regret seeing your feedback as we feel it is unjustified with regards to your stay. As you mention, your rollaway bed was indeed on your booking and was brought up in the late afternoon. This was confirmed with you multiple times over the phone before your arrival as well as in person at check in. Your...

Mindarie, Australia
Reviewed 12 December 2016

The unit is in dire need of a good facelift. They had a cheek to take a holding deposit of $500. To be honest you wouldn't get $500 for all the fixtures and fittings they are so dilapidated. The carpet was disgusting with stains all over it. The walls were marked everywhere and in dire need of painting. Cupboards were...

1Thank qprsludger
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi qprsludger, We thank you for the feedback and are sorry to hear your stay was not up to expectations. Following the review, we are investigating further as to which apartment this related to. It is very important to us to rectify any issues required to maintain our high standard of cleaning and presentation of our apartment. As we have...

Adelaide, Australia
Reviewed 12 December 2016

Brilliant main room with block out curtains. Sheer curtains to second bedroom. Bathtub was installed back to front. It was not possible to sit in the tub without either a tap in your back, or a very sharp tile at neck level and the bath plug in an awkward spot. Well appointed kitchen and quiet building. Dated carpet.

Thank ISk8247
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi ISk8247, Thank you for your review. We’re happy to hear that you enjoyed your stay and loved the main room and kitchen. We also enjoy the quiet privacy of our buildings-Docklands is a great area if you want peace and quiet but don’t want to give up the amenities of the city! We’d love to see you again.

Melbourne, Australia
Reviewed 6 December 2016

Check in was easy, and all day parking is cheap! The view from the room is amazing looking out over the water at Docklands. Clean, cosy and comfortable. The staff made sure our room was equipped with a roll away bed for our 5th guest. Perfect night out

Thank Jordan M
DPARepresentative, Public Relations Manager at Docklands Prestige Apartments Melbourne, responded to this review

Hi Jordan M, Thank you for your review! As you mention, we’re proud to offer private parking at a lower cost than Docklands public parking. We’re also delighted to hear that your check in was convenient and easy for you. We’d love to see you again next time you are in Docklands!

55 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (46)
Hotel & Grounds (7)
Family/Play Areas (1)
Room/Suite (9)
View from Room (5)
Dining (3)
Bathroom (2)
Other (19)

Management photos: Courtesy of the property manager

All Management Photos (9)
Room/Suite (8)
Bathroom (1)


  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Docklands Prestige Apartments Melbourne

Address: 7 Caravel Lane, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: ₹ 8,291 - ₹ 21,505 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Docklands Prestige Apartments Melbourne 4.5*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from Docklands Prestige Apartments Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
  • Stain on carpet
  • Stain on carpet
  • Dirt on balcony
qprsludger, 11 Dec 2016 | Read review
“Views over the water were excellent - worth the upgrade if you are staying in the apartment.”
ISk8247, 11 Dec 2016 | Read review
“Request one with a water view!! it's amazing. We stayed on the 14th floor”
156jordanm, 5 Dec 2016 | Read review
“Room 906 next to IGA highly recommend .”
ZVN22, 2 Nov 2016 | Read review
“Harbour views are amazing at night.”
Eddie1363, 11 Jun 2016 | Read review
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