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Oaks Horizons

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#25 of 58 Hotels in Adelaide
Certificate of Excellence
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1 room 2 adults 0 children
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Oaks Horizons
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422 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Sheffield, United Kingdom
Reviewed 18 October 2015

We arrived after our journey, and were pretty tired. We were told our room would not be ready until 2pm. We guessed this as we had arrived in the morning. We left our luggage and took a walk into town. We arrived back at 2pm to be told it still wasn't ready! We got in our room 45 minutes later!...

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Helpful?
Thank kevin d
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear Kevin d, Thank you for reviewing your recent stay with Oaks Horizons. It was disappointing to read that you did not enjoy your stay and I sincerely apologise that your room was not ready at 2pm. We would love to have been able to offer you a drink, however unfortunately we do not have a café on site to...

Emsworth, United Kingdom
Reviewed 13 October 2015

This is a smart apartment hotel on Adelaide’s fashionable North Terrace. Parking (a small, tight multi-storey) isn’t the easiest if you have just arrived after a long journey, as we did; best to check at Reception about how to access it. The lift is slightly tricky to operate too, with the key card. Check-in was very good, with receptionist Ben...

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Helpful?
Thank hoteljunkie99
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear hoteljunkie99, Thank you for your review regarding your recent stay with Oaks Horizons. It's really great to read that you enjoyed your stay. I believe you were referring to Nino's Lamesita where you ate for dinner which has just recently opened. I agree that the food there is fantastic so ill be sure to pass your feedback on to...

Reviewed 5 October 2015

We got a 2 bedroom apartment. Theses are self contained and very clean. It was great to be able to use this as a base as it is centrally located. There are minimal amenities for example no restaurant for breakfast etc. However due to the location and the kitchenette this was not an issue.

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Helpful?
Thank Chris H
OaksHorizons, Manager at Oaks Horizons, responded to this review

Dear Chris H Thank you for taking the time to write this wonderful comment about Oaks Horizons. We are happy that you enjoyed your stay in our clean, fully equipped Apartment with a spectacular view of the Adelaide. We do have The Coffee Club that serves breakfast in our sister property the Oaks Embassy. They are located just two buildings...

Melbourne, Australia
Reviewed 4 October 2015 via mobile

Stayed here one night for a meeting at Conference Centre (across the road). Large room/suite. Quiet. Efficient check-in and out. Nice (but slow) coffee shop on ground floor, serving good coffee. Good pricing. Slightly dated furnishings and ordinary toiletries but pretty good all round.

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Thank heracles2015
OaksHorizons, Manager at Oaks Horizons, responded to this review

Dear Heracles, Thank you for taking time to comment on your recent stay with Oaks Horizons. We are pleased to hear that you had a pleasant stay and found our Apartment spacious and clean. It is always our aim to provide all our guests with an efficient service and look forward to welcome you back. Thank you

Melbourne, Australia
Reviewed 29 September 2015 via mobile

We booked a two bedroom apartment for ourselves and the grandkids to see the sights of Adelaide , including The Adelaide Zoo. Disappointed with the cleanliness and the condition of the apartment. Second bathroom had water seeping out. Ants in the kitchen, very basic servicing. Carpet disgusting in one of the bedrooms.

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Helpful?
Thank blossie89
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear blossie89, Thank you for taking the time to review your recent stay with Oaks Horizons. The cleaning & maintenance concerns that you raised have been communicated to our team to ensure the standard is lifted. Please note this is not our usual standard so I sincerely apologise and hope that this has not marred your over all experience in...

Reviewed 23 September 2015

On arriving at reception we were met with 2 staff arguing over which room we were in. Essentially the result appeared to be that we were downgraded from a higher room with a view to a lower room facing another apartment. There was no minibar which we thought was in all rooms, no plug for the spa and it took...

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1Thank Jenmc18
OaksHorizons, Manager at Oaks Horizons, responded to this review

Dear Jenmc18, Thank you for taking the time to write about your recent stay at Oaks Horizons. It is disappointing to read your comments, and this has been passed on to our management as all feedback is important in making improvements to our hotel standards All communication from our guests is appreciated and shared amongst staff for training and development...

Chadstone
Reviewed 19 September 2015 via mobile

I went to Adelaide for one night to witness the ICC Cricket World Cup 2015 quarter final match between Australia & Pakistan. So I booked Oaks Horizon for the stay for it's location. Frankly speaking, I had a great time there. The rooms are very comfortable and big sized. The staffs are also very cooperative. All in all, I'll strongly...

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Helpful?
Thank Joydeep C
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Thank you Joydeep C for your great feedback, I'm glad you enjoyed your time with us. It is a great advantage being so close to the Adelaide Oval so I hope you enjoyed the match. I'll be sure to pass your feedback along to all the staff here. We hope to welcome you again very soon. Kind regards,

Christchurch, New Zealand
Reviewed 19 September 2015

We were upgraded from a one bedroom to a two bedroom North Facing apartment, which was a pleasant surprize. Good views of city, but be warned, a lot of apartments face straight at another close building. Very roomy, with all mod cons. Great position in the CBD, walking distance to the Oval, Casino, Rundell Mall etc, tram stop just up...

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Thank bazsmiff0
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear bazsmiff0, Thank you for your review regarding your recent stay with Oaks Horizons. I'm very glad to read that you enjoyed your stay. We do try to upgrade guests when rooms are available as customer experience is always our main focus. Thank you also for your comments on the staff. I will definitely be passing your feedback along to...

Reviewed 16 September 2015 via mobile

When booking ahead for a conference I'm always wary at the accommodation suggestions. This time I followed the suggestion as it is literally " across the road" from the convention centre. The staff were friendly at check in. My room is generous in proportions and includes a full kitchen and washing machine/ dryer. More than adequate for my needs for...

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1Thank Ries_Kitchen
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear Ries_Kitchen, Thank you for taking the time to write about your experience with Oaks Horizons. We are very happy that we were able to assist in providing you with an enjoyable stay and an apartment that suited your requirement. I agree that we are ideally located so I am very pleased to hear that you found our location provided...

Melbourne, Australia
Reviewed 16 September 2015

We had a mixed experience at the Oaks but everything worked out well in the end. There is a lot to like about the hotel: the location is excellent as it is opposite the Convention Centre and near everything. Being able to stay in a self contained apartment is great for families. We had some problems with the room with...

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Helpful?
Thank WF1756
OaksHorizons, Front Office Manager at Oaks Horizons, responded to this review

Dear WF1756, Thank you for taking the time to review your stay with Oaks Horizons. I really enjoyed reading your review. Whilst it would be ideal to read that your stay was perfect and you didn't encounter any issues, I find it very warming to read that we were able to assist you and turn what started as a negative...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether for business or pleasure, a trip to Adelaide is enhanced when you stay at Oaks Horizons. The hotel features spacious, modern apartments, and is conveniently located on North Terrace, opposite the Convention Centre and Skycity Casino. 1 and 2 bedroom apartments offer Adelaide accommodation which includes full kitchen and laundry facilities, and guests have access to a host of leisure amenities, as well as broadband Internet access and room service. Other facilities include an indoor heated lap pool, sauna, plunge pool, gym, steam room and a licensed cafe. Business and secretarial services are also available. ... more   less 

Additional Information about Oaks Horizons

Address: 104 North Terrace, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 6,678 - ₹ 14,993 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Horizons 4.5*
Number of rooms: 100
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Also Known As:
Oaks Horizons Apartment Adelaide
Hotel Oaks Horizons Apartment
Hotel Style:
#4 Spa Hotel in Adelaide
#21 Business Hotel in Adelaide
#23 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Horizons staff and other travellers.
5 questions
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Questions? Get answers from Oaks Horizons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms at back of hotel.”
 of 5 bubbles Bliss1962, 22 Mar 2017 | Read review
“Great location.”
 of 5 bubbles theodoras317, 13 Mar 2017 | Read review
“make sure room has a balcony”
 of 5 bubbles 302LisaC, 11 Mar 2017 | Read review
“Higher floor apartments have good view of parts of the city.”
 of 5 bubbles SydneySuz, 15 Feb 2017 | Read review
“Rooms on the front may be a bit noisy as the hotel is located on the busy North Terrace with the main railway station closeby.”
 of 5 bubbles trevord958, 14 Feb 2017 | Read review
5 of 5