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Mercure Grosvenor Hotel

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2,125 Reviews from our TripAdvisor Community

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Showing 1,934: English reviews
1 review
Reviewed yesterday NEW

So I went to the downstairs bar and asked for a martini. The very nice women behind the bar came over to me very embarrassed. She had no martini glasses, no shaker, nothing other than beer glasses. All the liquor displayed behind the bar could not be served because she had no equipment/glasses, etc. to serve it in or to... More 

Thank Lewis F
Level Contributor
109 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 days ago NEW

A satisfying hotel experience with no great highlights and certainly no lowlights. The room was functional with a queen size bed, and as with all Accor hotels the toiletries supplied were of a high standard. The staff were all polite and courteous and capable. The parking area was pokey and expensive

Thank Ted D
Level Contributor
9 reviews
3 hotel reviews
Reviewed 1 week ago NEW via mobile

Poky room which was overpriced. Breakfast options were in the higher end price. Better dining options nearby. Staff friendly. Parking on site at a cost but reasonably priced. Rooms were clean. Could hardly turn around in the very small shower cubicle

Thank craig M
Madison, Wisconsin, United States
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The staff were wonderful but the hotel and rooms were not all that comfortable. Stayed two separate nights and the room on the first night was down a hall with a series of structural posts making it difficult to maneuver luggage to the room. The room did not feel very comfortable. No view and window was higher that usual which... More 

Thank ABB980
Melbourne, Australia
Level Contributor
113 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago

Yes, this is an old hotel, but it was clean & comfortable & conveniently located to where I needed to be in Adelaide. Staff were very friendly & helpful, but housekeeping was a bit "hit & miss", with towels being replaced one day, but not the next. Food in the restaurant was delicious & of generous proportions. Noisy on Fri... More 

Thank Anne363
Victoria, Canada
Level Contributor
6 reviews
5 hotel reviews
Reviewed 1 week ago

Very convenient hotel in central Adelaide. Staff helpful and courteous and very obliging over an extremely early check-in. Room spacious and lots of room in the large bathroom. No view of note from the window, but this was just for a day so it was not a problem.

Review collected in partnership with Accorhotels.com

Thank Eric G
Melbourne, Australia
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

1950s ambience in my room (which looked out the back of the hotel directly into another building. The windows covered the top third of the wall, and were almost redundant with curtains across them. The room is quite large but a terrible shape and therefore most of the room is wasted. The aircon couldn't cope with a 30 degree day... More 

Thank TFJ100

Travellers are raving about these Adelaide hotels

Adelaide, Australia
1 review
Reviewed 1 week ago

as an accor member,i booked a double queen room. the air conditioner was noisy so had to turn it off. my partner folded back one of the beds only to find black hairs on the sheets. i pulled back the other bed and low and behold, a white dirty sock down the end of the bed. all we got was... More 

Review collected in partnership with Accorhotels.com

Thank Y9399RZmichaelr

276 photos of this hotel

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  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 

Additional Information about Mercure Grosvenor Hotel

Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 5,608 - ₹ 14,568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, HotelTravel.com, Agoda, Priceline, ACCOR, Odigeo and Travelocity so you can book your Mercure Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grosvenor Hotel
Hotel Style:
#30 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grosvenor Hotel staff and other travellers.
7 questions
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Questions? Get answers from Mercure Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a Mercure room & NOT an Ibis room by mistake! Mercure rooms are bigger.”
 of 5 bubbles Anne363, 25 Nov 2016 | Read review
“Prepare to leave if you get offered a room at the back”
 of 5 bubbles TFJ100, 24 Nov 2016 | Read review
“Possibly get one overlooking the street .”
 of 5 bubbles Helenmarj, 9 Nov 2016 | Read review
“King suite with a balcony is very spacious!”
 of 5 bubbles UsLot2, 7 Nov 2016 | Read review
“VeryQuite,very friendly staff sunshine coming into the room not too hot”
 of 5 bubbles bethgK7534WO, 6 Nov 2016 | Read review
5 of 5
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