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Mercure Grosvenor Hotel

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Mercure Grosvenor Hotel
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2,180 Reviews from our TripAdvisor Community

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Showing 1,979: English reviews
Sydney, Australia
Reviewed yesterday NEWvia mobile

Initially upgraded to a suite however as We needed twin beds we had to decline Great service rooms ok 2nd night couldn't stand the smell of cigarettes complained to staff who changed rooms for us to higher floor with two double beds Airport shuttle service handy Dinner at the restaurant was good balue 👍

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Helpful?
Thank Colleen S
London, United Kingdom
Reviewed 2 days ago NEW

Welcoming staff, pleasant and well apportioned rooms and amenities. Excellent dining in the Federal inhouse restaurant (especially for groups). Well set up breakfasts either Continental or cooked. Brilliantly located to trams and trains (across the road from the hotel entry) and also good eateries within walking distance.

Review collected in partnership with Accorhotels.com
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Thank John O
Adelaide, Australia
Reviewed 5 days ago NEW

Bit Old and Tied, great location. Nice touch in the hot weather to have water and sunscreen available, just never clean glasses. Basic suite, loved the extra space, wifi, pay for movies, local TV or sports channels

Review collected in partnership with Accorhotels.com
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Helpful?
Thank patrickdP4866MI
Coomera
Reviewed 1 week ago

This hotel is directly opposite Adelaide station, so a great place for convenience to the city of Adelaide. Rooms are spacious and clean. We were fortunate enough to have a room facing the station side with a small balcony, great for fresh air. Staff were most helpful and friendly, and bar staff fast and efficient.

Review collected in partnership with Accorhotels.com
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Thank Judith S
Port Augusta, Australia
Reviewed 2 weeks ago

My room was clean, tidy and spacious . The only drawback was that the windows face east and let too much light in to the room too early in the morning, also with some noise coming from the alley way below.

Review collected in partnership with Accorhotels.com
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Thank lindahZ7775NI
Melbourne, Australia
Reviewed 2 weeks ago

Inexpensive hotel that is big on friendly staff and service and in a prime location. Rooms are very clean and you certainly get value for money. Was recommended to me by a friend and I will be doing the same. Hope to stay there again soon.

Review collected in partnership with innstant.com
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Thank maxbuck5
Perth, Australia
Reviewed 3 weeks ago

The hotel has a great location on North Terrace opp. the casino and central train station. There is also a tram stop outside. The shopping is close by, with the Rundall Mall a few minutes away. There are many good restaurants in immediate area too, including the "Federal" which has a great range of food. The restaurant is very food...

Review collected in partnership with Accorhotels.com
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Thank aandjburns
Reviewed 3 weeks ago

For the price that we paid for this hotel I would have expected better. The room had stains on the ceiling vents that made the room look yucky. The room was very outdated, the toilet roll holder was half off the wall and the TV remote wasn't connecting with the TV unless you stood right in front of it. The...

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Thank Monique C
Adelaide, Australia
Reviewed 3 weeks ago

Arriving to find no one to assist with luggage was the start of a dreadful stay at this hotel. The underground parking was full (very limited parking spaces), so I was redirected to an overflow carpark which meant I had to drive a lap of the streets to get back to the entry. You cant do a U turn as...

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Thank teresa g
Sydney, Australia
Reviewed 3 weeks ago

Stayed for two nights at this hotel very recently. It is a solid old hotel where everything is clean and works properly; but needs upgrading. Positives are - great location as it is near the Central Station, King William Street which is Adelaide's arterial road. One can walk to some very good restaurants within 8 minutes! Beautiful "heritage"/old buildings are...

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Helpful?
Thank John L

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 

Additional Information about Mercure Grosvenor Hotel

Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 5,982 - ₹ 17,273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda and ACCOR so you can book your Mercure Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grosvenor Hotel
Hotel Style:
#30 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grosvenor Hotel staff and other travellers.
8 questions
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Canberra
2 months ago
Canberra
2 months ago
Petaling Jaya, Malaysia
10 months ago

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Questions? Get answers from Mercure Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere”
 of 5 bubbles 260teresag, 28 Jan 2017 | Read review
“There may be better rooms we were on the third floor”
 of 5 bubbles LA143, 24 Jan 2017 | Read review
“try to avoid main street roadside rooms unless you need an early morning wake up. not the hotels fault on this occasion.”
 of 5 bubbles D6394PDjohng, 17 Jan 2017 | Read review
“Ask for a room with a window”
 of 5 bubbles Suzanne518, 29 Dec 2016 | Read review
“Well, I was lucky as I'm Accor Gold so was provided with an upgrade. The room was fine, no view, but then that wasn't a priority.”
 of 5 bubbles Linda-of-Coogee, 18 Dec 2016 | Read review
5 of 5