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Hilton Adelaide

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Hilton Adelaide
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2,122 Reviews from our TripAdvisor Community

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Showing 2,027: English reviews
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Goondiwindi, Australia
Reviewed 5 days ago NEW

The building is old the service is rubbish. Booking was not in system To the extent of ordering eggs on toast Two lonely eggs came out and i was told to make my own toast. went through 20 room keys as they dont work. Very junior staff who all need training. Good location but that is it. The Hilton has...

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Helpful?
Thank Mediaone1
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Mediaone1, I appreciate your feedback regarding your recent experience at Hilton Adelaide however I am disappointed that you were not entirely happy with your stay on this occasion. I understand that this was not to the standard that you were expecting and I sincerely apologise. Your feedback will be discussed with my Management team to make sure every effort...

Canberra, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I have stayed at this hotel so many times on personal and business endeavours, and it is always nice to see the familiar face of the doorman when I arrive. The rooms are consistently clean and comfortable, and dining and bar options are a plenty (downstairs), down Gouger St, or the short 10 min walk to Rundle Mall and beyond....

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Helpful?
Thank DrAndyC
About Hotel's Favourite Review
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear DrAndyC, I appreciate you taking the time to pass on your feedback regarding your experiences at Hilton Adelaide and I appreciate your continued loyalty. I am delighted that you find the rooms are always clean and presented well and you enjoy the location of the hotel. It is certainly convenient to be located right next door to the Central...

Reviewed 1 week ago

We had a great weekend. The staff went beyond the call of duty and were all so friendly. Location opposite the free tram was perfect for WOMAD. Loved that the WOMAD festival musicians were staying at the Hilton. People were happy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T3885RVlaurenl
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear T3885RVlaurenl, I appreciate your comments and I am pleased that you found the team to be friendly during your stay. We are certainly in the perfect location and very suitable for getting around the city for WOMAD. I am glad that you found the general atmosphere in the hotel at this time to be happy and I hope to...

Winston Hills, Australia
Reviewed 1 week ago

Great hotel with very pleasant and helpful staff. Spacious and well appointed rooms. Wish I was staying longer to enjoy all the additional facilities. Didn't get a chance to use their gym. Good location in Adelaide CBD.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank michaelwR4915KX
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear michaelwR4915KX, Thank you for taking the time to pass on your positive feedback. I am delighted that you enjoyed your stay and you found the team to be helpful and the rooms suitable. We have recently updated some of our equipment in the gym and I hope to welcome you back again in the future to enjoy this space....

Perth
Reviewed 1 week ago

Left a lot to be desired. Not friendly or able to deal with crowds. Unusual and out of character. No one to complain too. Took our orders 3 times and still got it wrong. Very disappointed no thought put into dealing with Adele and womad at same time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Marie and Dean J
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Marie and Dean J, I appreciate your constructive comments. I understand your feedback regarding staffing. We do try to roster on staff according to expected occupancy and functions however this is not always accurate and I apologise that you felt the crowds were not dealt with in a friendly manner. I also note your feedback regarding the incorrect orders...

Reviewed 1 week ago

This was an excellent home-away-from-home for a business trip. The location is fantastic, tram stop right in front of the hotel, many restaurants and a grocery store close by. The concierge lounge is very nice -- Peter was great in recommending restaurants and things to do. Breakfast in the restaurant was a full-service buffet with many American and international choices....

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Helpful?
Thank James T
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear James T, Thank you for your comments regarding your recent stay with us. I am pleased that the location suited you and you felt like the hotel was home away from home. We are fortunate to have the Central markets next door with the supermarket in walking distance and I am glad that you enjoyed the buffet breakfast and...

Reviewed 2 weeks ago

This hotel is in an excellent central location in the Adelaide CBD. The quality of the rooms spoils what is an otherwise excellent hotel. This is such a shame as this hotel could be the best in Adelaide. Come on Hilton! Spend some cash! Make this hotel great again! The service offered throughout the hotel was excellent and very friendly....

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Helpful?
Thank Matthew G
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Matthew G, I appreciate you taking the time to pass on your constructive feedback regarding your recent experience with us and I am delighted that you found the service from the team to be of a high standard. As you are aware we are in the process of a renovation program with some major projects already completed over the...

Reviewed 2 weeks ago

Overall a pleasant stay, the facilities were good. Staff were friendly and helpful. The lounge/bar at the front was very good. Good value for money for a city experience. The room was clean, tidy and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kylie P
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Kylie P, I am delighted that you enjoyed your stay and you were happy with the facilities provided. I am pleased that you found the team to be friendly and helpful during your stay and you were happy with the value for money. I do hope to welcome you back again soon. Yours sincerely, Peer Norsell General Manager Hilton...

Canberra, Australia
Reviewed 2 weeks ago

Back at the regular place when I visit Adelaide for work - only compare the Hilton to one other hotel when booking accommodation and the Hilton is usually cheaper. Great location near some of the main restaurant and café areas of Adelaide if you do not want to eat in the hotel. Always friendly staff and what I have received...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael M
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Michael M, I am delighted that you enjoyed your stay with us and I appreciate your continued loyalty. I am pleased that you enjoyed the location of the hotel next to the Central Markets and within walking distance to many popular restaurants. We are in the process of a refurbishment with a few major projects already completed and further...

A TripAdvisor Member
Level Contributor
36 reviews
9 hotel reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

We spent just one night, we did not try the restaurants at the hotel, but the Location is perfect (at a walking distance to the main point of interest in Adelaide) and the service is very professional. Rooms were clean and big

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Thank A TripAdvisor Member
PNorsell, General Manager at Hilton Adelaide, responded to this review

Dear Guest, I am pleased you enjoyed your stay with us and you found the location to be convenient to all the places of interest around the city. We do have a great team and I am delighted that you found them to be professional. I hope to welcome you back again in the future. Yours sincerely, Peer Norsell General...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hilton Adelaide and South Australia. Centrally located in the heart of the city, overlooking Victoria Square, Hilton Adelaide is the perfect hotel for business, leisure or both! This hotel is just a stone’s throw from Adelaide’s shopping, dining, theatre and business precincts. Next door is the famous Adelaide Central Market and around the corner you will find Chinatown and Gouger Street, Adelaide’s largest restaurant precinct. Getting around is easy when you stay at Hilton Adelaide, at its doorstep is the free city tram taking you directly to seaside Glenelg or along North Terrace to the Adelaide Casino, Convention Centre, Entertainment Centre, Festival Centre and Rundle Mall. An easy stroll away from the hotel is Adelaide Oval, River Torrens and historical North Terrace. South Australians pride themselves on enjoying the good life, particularly the joys of fine wine and food. Hilton Adelaide's proximity to so many of the best wineries in the country including McLaren Vale and the Adelaide Hills, which guests can see from their rooms. On the outskirts of the city is lush countryside and 20 minutes by car or tram, lies the natural beauty of unspoiled beaches. SLEEP: Designed with the discerning traveller in mind, Hilton Adelaide's great choice of 374 accommodation rooms, ranging from stylish Deluxe rooms to the exclusive luxury of the Executive Floor and suites, set the standard for accommodation in South Australia. As a standard, each guest room offers individually controlled air conditioning, Foxtel Digital, pay movies, WIFI. Other amenities include mini bar, hairdryer, safes, tea and coffee making facilities. Smoking and special needs rooms are available. RELAX: The Executive Lounge boasts views over this beautiful city and towards the coast and offers a dedicated reception area for personalised check-in and check-out. Continental Buffet Breakfast, afternoon refreshments, evening cocktails and canapes are served exclusively to Executive Floor guests along with complimentary WIFI. ENJOY: Hilton Adelaide boasts extensive leisure facilities including a gym, sauna, an outdoor heated swimming pool and tennis court with a jogging track exclusively available to all hotel guests. WINE DINE & HAVE FUN: The latest edition to Hilton Adelaide’s food & beverage offering is Coal Cellar + Grill. Bringing it back to basics and true to its name, the menu highlights the best of South Australia’s produce using a variety of cooking methods including the feature charcoal grill and rotisserie. The wine choice is abundant with over 500 labels listed, majority from South Australia and all on display in the Cellar. The restaurant and lounge compliments the popular cocktail destination in Adelaide – The Collins Bar, so guests visiting, meeting or sleeping at Hilton Adelaide will not need to leave to have a fun night out! Coal Cellar + Grill is Seriously South Australian®. ... more   less 

Additional Information about Hilton Adelaide

Address: 233 Victoria Sq, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 7,516 - ₹ 21,439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Adelaide 5*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hilton EMEA, Agoda, Priceline and Hotels.com so you can book your Hilton Adelaide reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Adelaide Hotel Adelaide
Hilton International Adelaide
Adelaide Hilton International
Hotel Style:
#11 Family Hotel in Adelaide
#11 Romantic Hotel in Adelaide
#16 Luxury Hotel in Adelaide
#16 Business Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Adelaide staff and other travellers.
18 questions
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Questions? Get answers from Hilton Adelaide staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else. Eat and drink here but stay somewhere else.”
 of 5 bubbles matthewglynn, 9 Mar 2017 | Read review
“Booking on hilton.com will get you free wifi”
 of 5 bubbles DrAndyC, 8 Mar 2017 | Read review
“mine was 5th floor facing the tennis court -- worked fine for me”
 of 5 bubbles ILikeIndo, 1 Mar 2017 | Read review
“Executive suite if possible !”
 of 5 bubbles MatthewF766, 20 Feb 2017 | Read review
“Join the Hilton Honours programme [free] for the best rates and room allocation. Higher floors away from lifts.”
 of 5 bubbles KazSydOz, 18 Feb 2017 | Read review
5 of 5