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Crowne Plaza Adelaide

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Crowne Plaza Adelaide
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1,516 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
Perth, Australia
Reviewed 19 June 2015 via mobile

I stayed in this hotel for 3 nights for business. Overall, the stay was pleasant and the location was perfect. However there were a few issues, so I am debating whether to book this hotel again when I visit Adelaide again for business in a few months. Firstly, sone positives: 1) Size I was very impressed with the size of...

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Helpful?
3Thank hayleylilly
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear hayleylilly, I really appreciate you taking the time to share your feedback, both the positive and negatives. I have shared your feedback with the team and we have already taken steps to ensure that we improve in the services areas you highlighted. Our Deluxe Rooms have a beautiful view over Hindmarsh Square so I am really sorry that you...

Adelaide, Australia
Reviewed 17 June 2015

We stayed in a king deluxe balcony room for 2 nights in June 2015, and we had a great time. The room was beautifully presented, the beds are very comfortable, and the shower is huge. The staff were excellent, some of the best customer service I have experienced. Highly reccommended.

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Helpful?
Thank Alex E
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Alex E, It is so nice to know you had a great time and the Kind Deluxe Balcony rooms are a terrific choice. I really do appreciate your feedback as will the team on the service they provided. They really do want our guests to have a wonderful time in Adelaide and while staying at the hotel and receiving...

Tyler, Texas
Reviewed 16 June 2015 via mobile

The staff was warm and friendly, but many other problems that boil down to who's minding the store? Business center printer broken, no follow up call, spa broken- not sure when it can be fixed, elevator constantly not working ( there were 4, but often only 2 working) , concierge could not make a beauty salon recommendation because he's bald......

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Helpful?
2Thank RosieroadTexas
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Deborah G, I am very concerned about your comments and we have been investigating these. Unfortunately we have not been able to identify any 10 day bookings in our suites in the last 2 months and to our knowledge the spa has not been out of order with the exception of the couple of hours each week it is...

Brisbane
Reviewed 16 June 2015

We recently stayed here for 4 nights while in Adelaide for business. Having never been to Adelaide before it was great tat our clients made our booking. Very central and within walking distance to most things including Rundle Mall and many restaurants. Our room was very nice. Comfortable bed and pillow menu was amazing and my husband loved to try...

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Thank Helen C
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Helen C, I am so pleased you had a great stay and I am very happy to know your husband made the most of the pillow menu - a good night's sleep is so important and the right pillow can make all the difference. Adelaide is such a beautiful city and I am so glad you enjoyed your stay....

Melbourne, Australia
Reviewed 15 June 2015 via mobile

Stayed overnight with my wife who had business in Adelaide. Perfect location and friendly helpful staff. Used the gym and pool area, both were good. Breakfast was delicious with good choices and eggs cooked to order. 10 min walk to Central Market and 2 mins to Rundle Mall.

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Thank Jon E
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear jonmegs, I'm glad you really liked our location and got to make use of the gym and pool area while you were here. Thanks for your feedback on the staff, I am glad you found them friendly and helpful. Have a fantastic weekend. Kind regards Linda

Wellington
Reviewed 14 June 2015

The hotel is well located in downtown Adelaide, near Rundle Street and Mall. The rooms are spacious and comfortable. The food (breakfast) was of a very good standard with lots of choice. The staff were pleasant and obliging, and the concierge was extremely helpful.

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Thank Pennydancer
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Pennydancer, Thank you so much for your very kind feedback and I am thrilled you enjoyed your stay with us. We are very fortunate to be located so close to everything and it is great to know you found the rooms spacious and comfortable. I will ensure I pass on your feedback regarding the breakfast food being of a...

New York
Reviewed 13 June 2015

Stayed for 3 nights for business. Everyone was very nice and helpful. They go out of there way to help you. Room was large and clean and quiet. Close to restaurants and pick up point for excursions. We left our luggage with concierge due to an overnight excursion and when we came back the luggage was in our new room...

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Helpful?
Thank Tob06
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Tob06, It is lovely to receive such positive feedback and I am sure the team will be thrilled to know that you appreciated the service they provided. I hope your overnight excursion was just as enjoyable and you really got to experience our beautiful state. Thank you for taking the time to share your experience and I hope we...

Adelaide, Australia
Reviewed 11 June 2015

The Crowne Plaza Adelaide is in an excellent city position, within walking distance of everything. It is a relatively new hotel, only a couple of years old. I went for 1 night with my wife and 3 year old for my birthday. We booked online for a standard room on a Sunday night into a public holiday Monday $140 plus...

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Helpful?
Thank claguey1
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear claguey1, Thank you for taking the time to write a very thorough review of your stay and I am really pleased that you enjoyed many aspects of your stay. I am sorry a few things weren't communicated clearly to you thought. There are large bathrooms in the common area between the pool and gym that can also be used...

Perth, Australia
Reviewed 10 June 2015

This was our first time to Adelaide, because we came on the Indian Pacific we arrived quite early in the morning. Our standard room was not quite ready but they offered us an upgrade for reasonable price (with balcony) over Hindmarsh Square. The room was larger than most but still just a hotel room, the best thing was the breakfast,...

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Helpful?
Thank greybeard2015
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear greybeard2015, What a wonderful way to visit Adelaide via the Indian Pacific. I am so pleased you enjoyed your stay and felt safe, this is a great area and we are very lucky to have such a great location. I will pass on your compliments to the team regarding breakfast, they will be thrilled. We would love to welcome...

Sydney, Australia
Reviewed 10 June 2015

I chose to stay here recently as it has been promoted as Adelaide's newest hotel & many positive feedback found online. I had a mixed review. Some pluses include great location very close to Rundle Mall & Adelaide Zoo. It is also on the nicer side of Adelaide CBD (compared to Hindley St side). Staff there is generally friendly &...

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Helpful?
Thank Lawrence C
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Lawrence C, Thank you for taking the time to share your feedback and I am pleased you found aspects of the hotel you did enjoy. I do appreciate our décor is not going to be to everyone's taste but am grateful you were prepared to give us an opportunity. If you are looking for more traditional décor, we have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in the refreshingly modern surrounds of Crowne Plaza Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Redsalt Restaurant and Bar. Designed to please in so many ways, the multi award-winning IHG Rewards Club delivers ongoing value and real benefits including free Internet, and extended checkout times. From the moment you arrive, everything we offer and everything we do is designed to support your comfort and pleasure. Crowne Plaza Adelaide. Where contemporary style meets urban convenience. ... more   less 

Additional Information about Crowne Plaza Adelaide

Address: 16 Hindmarsh Sq, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 6,775 - ₹ 17,507 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Adelaide 4.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide
Hotel Style:
#1 Green Hotel in Adelaide
#1 Spa Hotel in Adelaide
#4 Romantic Hotel in Adelaide
#4 Business Hotel in Adelaide
#4 Family Hotel in Adelaide
#7 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Adelaide staff and other travellers.
18 questions
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1 month ago
Croydon, Australia
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Whyalla, Australia
2 months ago
Sydney

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Questions? Get answers from Crowne Plaza Adelaide staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Selecting even a junior suite just gives you that bit more comfort.”
 of 5 bubbles peterwW7995FH, 20 Feb 2017 | Read review
“Balcony view front of hotel”
 of 5 bubbles stefanhF6613ZB, 17 Feb 2017 | Read review
“Like many of the 4 & 5 star hotels, there are good deals to be had in School Holidays and out of the "Conference" times.”
 of 5 bubbles _atardmill, 14 Feb 2017 | Read review
“Deluxe King-size room with balcony (and included breakfast) is always our choice.”
 of 5 bubbles FrankeyD, 14 Feb 2017 | Read review
“Odd number rooms face the square”
 of 5 bubbles 801kurth, 14 Feb 2017 | Read review
5 of 5