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Mantra on Frome

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#14 of 57 Hotels in Adelaide
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Mantra on Frome
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799 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on Frome
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Showing 793: English reviews
Adelaide
Reviewed 7 February 2017

Staff member was rude and tried to kick us out without a valid explanation or even a warning when we hadn't even done anything wrong. This caused unnecessary stress to my evening which was meant to be a night of celebration.

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Helpful?
Thank adrianbH3784DA
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Adrian, The reception team informed me that the hotel did receive multiple complaints about noise after 9pm, which directly violates our no party policy. I also reviewed video footage that shows approximately 16 people leaving your apartment shouting and drinking in the corridor (when only 4 were registered). As we are in the business of selling a good nights...

Sydney, Australia
Reviewed 6 February 2017

Bed and pillow was wet from aircon and iron didn't work. Too tired to change rooms at midnight so slept on dry side of bed. Very poor response from desk clerk in the morning. Not tempted to stay at Adelaide again.

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Helpful?
Thank 997colins
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Colin, Thank you for the feedback, I was sorry to read your comments. Could I ask that you contact my Front Office Manager Edward on 08 8223 9079 so that we can address this, as your comments are very dissimilar to feedback which we usually receive about our team. I will also look into the AC issue with the...

Goulburn, Australia
Reviewed 6 February 2017

A weekend stay from interstate, the central location meant that we could walk everywhere. It was clean and the three of us were very comfortable. Karina was the staff member who stood out as very helpful and friendly, which is not to say that they other staff were not!

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Helpful?
Thank V511RKjulieg
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Julie, Thank you for the feedback following your stay with us, we do have some great staff on the team at reception, and I will pass on your comments to them. I also appreciate your comments about how well appointed the apartments are. We look forward to welcoming you back on your next Adelaide visit. Best Regards, Stuart Riddell

Brisbane, Australia
Reviewed 5 February 2017

Nice location and nice rooms. Parking was a bit crowded, but the accommodation was very good and the staff were friendly and very helpful. I would certainly recommend to anyone with family or if vising Adelaide their own. We loved our stay.

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Helpful?
Thank Balaji M
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Balaji, Thank you for the review, it was great to read you enjoyed your stay, and we look forward to welcoming you back in the near future. Best Regards, Stuart Riddell

Whyalla, Australia
Reviewed 4 February 2017

Clean, spacious and well appointed room with a view overlooking the Adelaide CBD. It is in a great location to public transport and local attractions including Rundle Mall, which was only a short 5-10 min walk from the hotel. Staff were polite and helpful when posed with any questions throughout my stay.

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Helpful?
Thank ChelseaS3896
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Chelsea, Thank you for the feedback following your stay with us, we do have some great staff on the team at reception, and I will pass on your comments to them. I also appreciate your comments about how well appointed the apartments are. We look forward to welcoming you back on your next Adelaide visit. Best Regards, Stuart Riddell

Reviewed 3 February 2017

I was in Adelaide for a couple of day work trip and the Mantra was convenient, clean and tidy. The staff were friendly and notified me that there may be some noise due to construction which didn't end up eventuating. The car park is a little pokey but otherwise OK.

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Helpful?
Thank TravellingShortty6
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear TravellingShortty6, Thank you for the kind review and feedback on your stay, we look forward to welcoming you back in the future. Best Regards, Stuart Riddell

Paringa, Australia
Reviewed 2 February 2017

staff friendly and efficient, street room was quiet the only noise was from the ( the venting in the toilet shower area ) plenty of eating areas close to the hotel all within walking distance of the cbd

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Helpful?
Thank peteraR2662AD
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Peter, Thanks for the feedback, I appreciate your comments and look forward to welcoming you back in the future. Best Regards, Stuart Riddell

Kingscote, Australia
Reviewed 1 February 2017

Reception staff were very welcoming and helpful. Our Apartment very clean, spacious and comfortable. We were given an upgrade so we could be in a quieter part of hotel as the council were doing some work on the street. I usually have difficulty sleeping in hotel rooms because of noise and light. This was quiet and lighting subdued. Good central...

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Helpful?
Thank Kijen
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Kijen, Thank you for the glowing review following your stay with us, I was pleased we were able to make you comfortable while you were on your travels, and I will share your comments with the team. I look forward to welcoming you back in the future. Best Regards, Stuart Riddell

Melbourne, Australia
Reviewed 31 January 2017

Central Location; Large Rooms; Great Value for Money; Friendly Staff; Close to all Amenities; Was in Adelaide for Bruce Springsteen and had a 3 Day stay; Large Room with Balcony, Staff directed me to great Restaurants, Cinemas and Shops.

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Helpful?
Thank Mark F
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear Mark, Thank you for the review, we hope to welcome you back in the future (hopefully before the Boss is next back in town!). Best Regards, Stuart Riddell

Melbourne, Australia
Reviewed 31 January 2017

The apartments are quite spacious and well-laid out. Very well maintained and clean. The main downside was that the windows onto the street let in a lot of noise at night, from traffic and trucks collecting bottles etc.

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Helpful?
Thank MichaelTMel
StuartRiddell, General Manager at Mantra on Frome, responded to this review

Dear MichaelTMel, Thank you for the review following your stay with us, I was pleased you enjoyed your stay, however I was sorry to read about the noise from the street at night. Our apartments do have soundproofing on the balcony doors, so if this was not up to scratch, I would appreciate you getting in touch to advise which...

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Amenities

Highlights
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mantra on Frome is a spacious, apartment style hotel situated in the heart of Adelaide's East End cafe precinct. The perfect location for business or leisure travellers, the hotel is just moments away from Adelaide's CBD, Rundle Mall shopping precinct, theatres, entertainment and dining. The hotel is also minutes away from the Adelaide Botanic Gardens, Adelaide Zoo, Central Markets and Adelaide City Swim & Gym. Styled to meet the needs of both leisure and business travellers, Mantra on Frome offers a selection of Studio or One, Two and Three Bedroom Apartments. All rooms feature air-conditioning, cable television and in-house movies. To ensure your stay at Mantra on Frome is comfortable, the helpful team is available via the 24 hour reception desk. A tour desk, room service, secure undercover parking, same day laundry and dry cleaning service, babysitting and secretarial services are also available as well as in-room massage on request. Parking is subject to availability and needs to be pre-booked. Alternate offsite parking available ($20 per vehicle per night). ... more   less 

Additional Information about Mantra on Frome

Address: 88 Frome St, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: ₹ 5,478 - ₹ 9,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra on Frome 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Mantra On Frome Hotel Adelaide
Mantra On Frome Adelaide
Hotel Style:
#12 Family Hotel in Adelaide
#12 Romantic Hotel in Adelaide
#14 Luxury Hotel in Adelaide
#14 Business Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Frome staff and other travellers.
5 questions
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Questions? Get answers from Mantra on Frome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room have juliet balconies with opening doors so all good!”
903beverlyh, 17 Apr 2017 | Read review
“Pre book car space, Higher floors.”
Tanjoobi, 18 Mar 2017 | Read review
“A room facing onto Frome Street is probably going to be quieter than one facing onto Grenfell Street.”
alisonj128, 14 Feb 2017 | Read review
“Rooms overlooking Frome Street have a good view.”
GLW1941, 3 Jan 2017 | Read review
“2 bed rooms available with fold out lounge too”
Zacuba, 1 Jan 2017 | Read review
5 of 5